Exterior

Reviews of Clarks Exotica Convention, Resort & Spa

5 out of 5
Clarks Exotica Convention, Resort & Spa
Swiss Town, Hollywood Junction, Sadahalli Post, Devanahalli Road, Devanahalli, Karnataka

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 71 reviews" "
Rating 8 - Good. 26 out of 71 reviews" "
Rating 6 - Okay. 15 out of 71 reviews" "
Rating 4 - Poor. 4 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 5 day stay!
Great space! Clean rooms. Beautiful grounds. Wonderful massages! Very polite and courteous employees. Great food!
Stayed 5 nights in Jul 2023

6/10 Okay

Murtaza

Stayed 1 night in Jun 2023

8/10 Good

PHILIP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel reasonably near Bangalore Airport
A short stay overnight. The associated restaurant served us a good evening meal. The hotel is close to Bangalore Airport, which is why we chose it.
Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms. We stayed just one night, so didnt get to use the amenities, but the restaurant was good. Clean, friendly staff, and lots of services available (laundry, dry cleaning, and printing were ones that mattered to me).
Stayed 1 night in Dec 2022

10/10 Excellent

Sandesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently for a night the place to be tidy and very well kept. The staff both at the reception and reservation desks where very friendly and professional and took good of the numerous short travel arrangements I required. Definitely staying here the next time I am in town
Stayed 1 night in Nov 2022

8/10 Good

Latha

Stayed 1 night in Sep 2022

10/10 Excellent

Mala Bhaskara, Andover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unusual property as it is more a convention centre than a hotel. It is very spread out and requires a drive through back streets to get to. That said, it is quite close to the airport, and they have plenty of vehicles. Their buffets were fabulous, among the best I have had. The rooms were clean and spacious. We stayed one night in a 2 BR suite, which was like an apartment with a kitchen area complete with fridge and stove. However there were no pots to use the stove and there was no water running in the kitchen skin. In terms of staff, they were mostly friendly and helpful but there were some issues. My wife and son flew in separately from me and, while I was picked up promptly, they were waiting over an hour, all the while talking but failing to communicat with the staff over what the problem was. The day we left we ate breakfast at 9, signed to our room and told the desk we'd be checking out at noon. When I was at the airport I got a call saying the breakfast charge had not been included in the bill. I then spent much of the next day trying to figure out how to electronically transfer money to them. All in all this is a great place for a long stay or a large group or - as we were doing - for an overnight, but if you were in BLR for a few days and wanted to see the city it would be rather out of the way.
Stayed 1 night in Jul 2022

2/10 Terrible

Kris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel that Double Charged Our CC
This is a nice hotel in Bangalore that double charged my credit card and has yet to resolve their error. None of my emails have been returned. My recommendation is to stay at another property.
Stayed 1 night in Jun 2022

10/10 Excellent

Vimala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and serene area away from the madding crowd of the city. A nice place for rejuvenation.
Stayed 2 nights in Jun 2022

8/10 Good

Radhakrishna

Travelled with family
Liked: Staff & service, property conditions & facilities
Locale and greenery is beautiful
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good space in room and staff were very accommodating to requests
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, Quiet and clean facility. Food ordered for room service is tasty and reasonably priced. In close proximity to Airport.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and very comfortable stay.
Stayed 1 night in Dec 2019

8/10 Good

Augustin.

Stayed 1 night in Nov 2019

8/10 Good

PETER

Liked: Cleanliness, property conditions & facilities, room comfort
great location for going to the temple.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Nice location, Staff OK, was not disappointed but yet i think it could have been better
Stayed 2 nights in Feb 2019

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a good over all value. A little bit away from the airport. But for the money I would stay there again. They have a nice swimming area for kids
Stayed 1 night in Feb 2019

4/10 Poor

Manu, Tumku

Liked: Cleanliness, property conditions & facilities, room comfort
We were not offered a welcome drink at all. I was under the impression the breakfast was complimentary
Stayed 1 night in Nov 2018
Response from Clarks Exotica on 22 Jan 2019
Dear Guest .Namaskar !Thank you for the feedback we will look into this and ensure you will have good stay in future. Complimentary breakfast is provided depending on the Rate plan selection.we look forward to welcome you n future.Kind regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not 5-star but OK
For being rated 5-star bathroom sure was not upto standard. Bad stinch throughout stay even after reporting to front desk. Balcony and exit area was also not maintained. There are no snacks or vending machines for kids. Rely mostly on restaurant food.
Stayed 3 nights in Aug 2018

10/10 Excellent

Dilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very comfortable accommodation
Response from Clarks Exotica on 22 Jan 2019
Dear Guest .Namaskar !Thank you for the feedback . we look forward to welcome you n future.Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Nice. Not too far from the airport. Clean, convenient. Helpful staff.
Stayed 1 night in Feb 2018
Response from Clarks Exotica on 22 Jan 2019
Dear Guest .Namaskar !Thank you for the feedback . we look forward to welcome you n future.Kind regards.

8/10 Good

BD, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel let down by bathroom
Stayed here one night prior to flying home . Hotel is lovely and rooms are great apart from the bathroom. They are not clean or modern in keeping with standard of room . Bathroom also lacked some basic essential amenities too , plus had to ask for hand towels as only given bath towel . Our bathroom was a real disappointment and not very clean , skirting didn’t look like it had been cleaned in a long time . Pool area is great although pool a bit cold . Swim up bar is great too . Eating places are ok but staff seem to lack an understanding of basic English, not even sufficient to order correct items or charge for correct items . Spa was outstanding and I can highly recommend it . Overall hotel a great place for some relaxing before a flight home .
Stayed 1 night in Feb 2018

6/10 Okay

Devi

Liked: Staff & service
its not a 5 star hotel.
i booked one king bed but i got 2 single bed's. in the room there's no face towel nothing is there in the mini bar. but price wise its good.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Rooms rate doesn't comes with breakfast . unable to fulfill requested timing for airport transfer and still charge full payment
Stayed 1 night in Nov 2017
Response from Clarks Exotica on 22 Jan 2019
Dear Guest .Namaskar !Thank you for the feedback .Breakfast is provided depending on the selection of Rate Plan while booking. we look forward to welcome you n future.Kind regards.

10/10 Excellent

dhkdclfdl, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good and excellent place
nice food and servicw
Response from Clarks Exotica on 22 Jan 2019
Dear Guest .Namaskar !Thank you for the feedback . we look forward to welcome you n future.Kind regards.

6/10 Okay

Raghavendra

Disliked: Property conditions & facilities
Bed was broken, window curtain was falling apart and bathroom shower cubicle door wouldn't close

10/10 Excellent

Satyabrata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peyroutel

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the airport so lots of aircraft noise.
15 minutes from the airport so lots of take off and landing noise. The hotel is on the flight path and not enough sound proofing to the rooms.

8/10 Good

Dr Nand, Birmingham,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
comfortable and satisfactory. Needs a bit of improvement in protocol and hospitality with customers. Personal care and a briefing of all the technical fixtures in the room. The shower area without curtain and door may not be acceptable by many customers. Also, air vent in bathroom is a must,if it is there-it was not working.

4/10 Poor

Verified traveller

Liked: Staff & service
Resort looks good, but was overloaded with people
Went for a days stay, too many people , overloaded the place with corporate outings. The pool was filled with them. The stay was good But food was below average Pretty average experience altogether.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few signs of age, and they could do with investing in some new towels, but other than that I couldn't fault it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit.
All went very well. Very restful. Staff was very helpful.

10/10 Excellent

Mark, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted to close to the international airport
We picked this hotel as we had an early flight out the next morning and had read that if we stayed in the city centre, it could take 1 hr plus to get to the airport. We stayed in a room in the building that houses the reception downstairs. The room was amazing...very very modern (a mood light switch!) and comfortable. Food at the buffet restaurant was adequate. The pool was closed by the time we arrived, but this hotel served its purpose and we enjoyed its comforts. The staff were also great, and organised a car to pick us up from the train station and take us to the hotel when we arrived in Bangalore. All round a nice experience and only 15 minutes from the airport the next morning, allowing us to sleep in and have some breakfast before we left.

8/10 Good

Mohamed, Calicut

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Nice resort for those who are looking calm and quiet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in between
good stay and nice staff. good facilities. I would stay here again.

10/10 Excellent

Dayanand, Mangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure place to visit
We were there from friday till sunday. Food served was great taste. The staff was polite and cordial. They were very helpful.

8/10 Good

Mickey, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good hotel
It was a wonderful experience, location of the hotel, staff & services etc everything was good.

10/10 Excellent

Karthik, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very close to the Airport
Wonderful and very kind staff. We were greeted with a cup of fresh juice. Rooms were very spacious and very clean.

8/10 Good

from USA, san Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to hang out before a long flight
The pool, water slides, badminton courts, spa made this a great place to spend a day before we flew out. The rooms and facilities are clean and well maintained.

8/10 Good

Bhagwat, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort for a short outing with family
Nice, clean and calm resort for a short stay with family. The water slides helped to keep the kids engaged. Reasonably good food. The rooms were comfortable and there was nothing to complain about. Longer stay with kids could be boring since there are not many things for kids to do. Overall we enjoyed our stay!!

8/10 Good

Cary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for a quick rest between flights
Clarks Exotica was a perfect choice for a quick rest between flights.

6/10 Okay

Oran, Sunnyvale

Liked: Cleanliness, staff & service, room comfort
Good rest location close to Bangalore airport
Good stay close to Bangalore airport. Some good SPA amenities even a squash court. Restaurant food was very good. Directly under Bangalore airport jets landing path so noisy day and night

6/10 Okay

Verified traveller

One night stay
Convenient to airport. Room spacious but a few power outs. Bed sheet stained with what looked like old blood. Called for a change of bed linen which was done. Overall emphasis was on appealing cosmetic appearance and not followed through with maintenance or attention to details.

10/10 Excellent

Manash, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perfect for relaxation and weekend stay
Excellent place to be on conferences and holidays. Calm and quite place.

6/10 Okay

Verified traveller

Liked: Staff & service
Airport layover
Nice hotel near to the airport for one or two day o.k.

10/10 Excellent

John, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay but out of the way except for airport
Stayed for two nights in two different rooms. Both were clean, comfortable and well equipped.

8/10 Good

Steven, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous Room SIze
This is the second time we have used this hotel for family business. The room we were allocated was more like an apartment than a hotel room. Service was excellent, as was the quality of the food. The hotel is close to the international airport but quite a drive into the city centre.

6/10 Okay

Verified traveller

Disliked: Staff & service