The discomfort came from the air conditioner/heater. The room did not have a thermostat, so if you got warm, you had to turn the fan on to cool, set at 70, froze us, so I had to keep turning it on & off to try and be comfy. No extra blankets in the handicap room. The only phone was in the bathroom, the one by the bed didn't work. And the bed was hard. so we left a day early, and headed toward Canal & St. Charles Ave. hotel for Mardi Gras.