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Reviews of Soluxe Sunshine Courtyard Hotel

3 out of 5
Soluxe Sunshine Courtyard Hotel
No.2 Xitao Hutong, Jiugulou Street, Xicheng District, Beijing, Beijing

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 96 reviews" "
Rating 8 - Good. 41 out of 96 reviews" "
Rating 6 - Okay. 24 out of 96 reviews" "
Rating 4 - Poor. 10 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Convenient and clean hotel
Great hotel in "old Beijing"

6/10 Okay

Verified traveller

Disliked: Staff & service
Lovely little place but needs some TLC
The hotel grounds are lovely very authentic, the staff dont speak much english so communicaton was difficult but we got there. We had requested 2 rooms next to each other bu tthey were round the corner form each other? and ground floor due to my son have a disability but was given first floor which was suprised because 90% of the rooms were ground floor? but we managed so didnt bother complaining. The rooms were dirty and smelly, they really need a good freshen up, but they had air con, beds were made every day and fresh water was supplied every day. We didnt use the restaurant so i cannot comment on that. The hotel is based in a huntong just off a main road. The road had a subway which took you to every where and anywhere and was the cleanist and most efficant subway i have ever used, the road also had shops, restaurants, macdonalds and was local to the bell tower. Overall was a lovely place just needs some TLC on the rooms.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you see on Expedia's photos
We booked this hotel because it had a great location and a good price. Arriving at the hotel the staff gave us a super small room (only one person can walk by it's side between the bed and the wall) all the paper wall was falling, humidity everywhere, and the most important thing is that it doesn't match the photo that we saw at Expedia while reserving, nothing to do with it. We had to pay more for another room and it was almost in the same conditions, so we had to ask for another room and pay more than planned, so we could get a "normal" room. But even after paying more the room had the wall paper falling too, and the smell of humidity was less, but still strong. The hotel in general is very nice, but they don't take care of it and it looked really bad, like if they don't care about it. The staff terrible. We asked them to help us getting a taxi (it's a basic thing that any hotel can do) but they say "NO". One of us speaks Chinese, so there was no confusion with the language, they just said "No".

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but old facility
Next to the subway station. Great location (walkable) to Shishahai area - where the night clubs, Prince Gong's palace and many other tourist destinations. The room looks very old and the house keeping didn't do a great job - there was an old underwear in the corner under the seats in my room... Quite gross.

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
good location, small room
Great location, next to Shishahai area where many tourist attractions are. 1 min walk to subway.

2/10 Terrible

Thomas, Morristown, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solux not very lux
Stayed at the hotel for four nights. In a king room (very small), the condition of the room was pretty poor. the walls were crumbling at the bottom due to wear and mold. we had problems with the toilet almost every day. The hotel staff was unhelpful. we asked for help getting around the area and trying resolve some travel issues and they would just say no. The site said they staff was multi lingual, but almost all did not understand English. The rooms were also court yard style which in pictures looks amazing but most of the other guest would let their children run around starting at 7:30 AM which was very disruptive.

6/10 Okay

Allen, Hong Kong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice Location but dirty floor
Stayed for 4 nights. Very nice location and just 2 mins walk to subway station. And located in a quite small street. Actually, the hotel is transformed from Temples with very nice Chinese traditional decoration. Housekeeping only change towels and tidy the bed only. The carpet floor is very dirty and seems not vacuum for a long time. Better bring along your slippers as hotel do not supply slipper.

8/10 Good

Nick, PA

Liked: Staff & service
Disliked: Room comfort
About as good as you can get
If you're a college/graduate student and you're just traveling by yourself or with some friends, this is probably the kind of place you'll be okay with, especially at this price. Nothing outrageously terrible happened during my stay at this place; it was, in general, pleasant. I wasn't expecting much for a cheap hotel which is decently connected to the main attractions in Beijing, so I was quite surprised by the level of comfort afforded by the Soluxe. Again, you're not going to get what you would normally associate with "four stars" if you were raised in the U S of A like I was. But if you remember to bring your shower shoes and your own toiletries you can get the hotel selection out of the way and just go back to planning the rest of your trip.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hope to stay elsewhere
Smoke from another room poured into mine. Hard beds. Hope to stay somewhere else next time even if this location is good.

6/10 Okay

Fra, italy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Traditional hotel in a good position
Good value for money. Very close to metro station, drum tower and hutong. The room need some maintainance.

6/10 Okay

kerndogs

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Cultural Chinese Experience
Enjoyed the environment, a little difficult to find and if you use a taxi driver you have to have the address in Chinese.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not sure if we got a good deal...
This hotel was in a pretty rugged neighborhood. Not dangerous, just sort of on the raggedy edge of dangerous. The buildings themselves were cool and in decent shape, dating from the 1400s if you believe the plaques on them. The beds were like 4x8 sheets of plywood. We had to get extra blankets and comforters and create a decent cushion on top of the beds. The towels, while clean, bordered on threadbare. We were looking for something with a local flavor rather than going with to a Hyatt or Westin. We got it. Be careful what you wish for. Would not stay there again.

4/10 Poor

Dan the cool man

Disliked: Staff & service, room comfort
Not up to the mark
The actual recor is not as per web. Not really special. Service from the staff was poor. The room is small and cool. The surrounding area and air qualify was poor. Not value for money.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Overpriced hotel
Pro: quiet and safe place, very close to metro, in a walking distance from downtown attractions. By the way you can observe hutongs around the hotel. Many places to eat local and international food around. Rather good wifi (better than in some more expensive hotels in Beijing). Linen, towels and bathroom facilities are clean. The teapot and hairdrier are provided (as generally in every Chinese hotel). The staff speak English. Contra: The sockets do not always hold the plugs, the wallpaper comes off. The floor is dirty in some places. The bathroom has only a shower with a curtain and two holes in the floor, thus all the floor around becomes wet. The hotel was overpriced (don't pay more than $40 for a single room)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for vacation
This hotel turned out to be a nice surprise! It's very close to the subway station (about 1 minute walk), which makes our travel to every destination super convenient and easy! It's located in the old part of Beijing where there are a lot of traditional looking houses, the hotel itself is located in the house of an ancient official from more than 200 years ago, the house is very well maintained, has a beautiful garden, is very quiet and clean, looks as nice as all the pictures on Expedia's web site. The price is very reasonable too. We especially were impressed by all the friendly and knowledgable staff. Highly recommend this hotel to any one visiting Beijing!

8/10 Good

Yasmi

Disliked: Cleanliness, staff & service
In the heart of Beijing's real life!
The hotel is very nice, very quiet, in an old temple and palace, with feng shui installations (a great fountain in the yard). And all around you get into the real chinese life, with many people selling, walking, cycling, living. Good restaurants and popular and historical spots all over, and a little further: bars, night life, temples, parcs and lakes. BUT the staff, as almost everyone in China, speaks little english (not to say french or spanish!); and the rooms are small and the cleaning is not perfect. Nevertheless, the mattress was perfect, the bathroom very nice and we had good sleep!

4/10 Poor

Old China Hand

Disliked: Staff & service
Next to school and building site
The hotel facilities and staff were pretty typical for Chinese run hotels, not all bad, but lacking in always somewhat lacking. The big problem was the location. The hotel is indeed located right next to the subway station, and that is a blessing, but all the interesting neighborhoods around the hotel have been torn down and replaced by a huge building site. So the only thing left is an elementary school next door, which keeps using its outdoor PA-system for hours every weekday.

6/10 Okay

Chris S., Melbourne, Aust.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some boxes ticked, but not all......
Chose the hotel for it's style and location, near a metro station and in a hutong. Yes the map is wrong ( take note Hotels.com ), but once found is convenient to lots of street food and cafes. Note, that these are not open early,so you'll need to suffer the hotel stodge - high on carbs, but very low on greens, meats and imagination. My major problem was in booking in when they wanted to put me in the most miserable, dank, windowless room in the joint. They seemed to have issues with booking from Hotels.com ( lost or too much commission, they weren't saying...) so I had a slight disagreement with them. Given it was about 20% full they could have upgraded me. This is not the 1st time this has happened in China. The fools then tried to sell me local tour packages the next day - not likely sunshine! NOTE TO HOTEL MANAGEMENT clients who book on-line are very savvy and CHOOSE your hotel, so treat us with a bit more respect. Yes, the rooms were clean, and cleaned every day. And yes, if I paid more for a Courtyard room, I might have had a happier experience.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Comfort Finder

Liked: Cleanliness, staff & service, room comfort
Nicely located and very Chinese
This hotel is located in a perfect area for westerners with bars and points of interest. The hotel is very Chinese. It is a very good choice, if you do look for an exotic stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSE TO BEIJING UNDERGROUND.
SURROUNDING ENVIRONMENT PRETTY GOOD AND QUIET. CLOSE TO UNDERGROUND THRO' WHICH YOU CAN VIRTUALLY REACH EVERYWHERE IN BEIJING CITY. SERVICE REASONABLE AND STAFF KEEN.

8/10 Good

Paul, Chongqing, China

Liked: Cleanliness, staff & service
Good location & value for the money
Problems with plumbing. Shower drain is a hole in the floor, which would be just fine as shower worked fantastic, but it would drain so slowly everything flooded.

8/10 Good

Margaret Wood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely courtyard hotel, very traditional.
Had a great time at the Soluxe. Surrounding area a bit iffy but hotel lovely. Quiet at night and very comfortable room. No wi-fi. Laundry service reasonable and prompt. Would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for a 3-star hotel
This was our second time at this hotel, and enjoyed it even more - charming, Chinese style, good service from staff, warm during January when we had not had this comfort in other hotels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soluxe Sunshine Courtyard Hotel
Super helpful staff, and always someone with good English; excellent location and access to transportation or walking to get to major sights; arranges good tours; charming. Super value for the price and would go there again.

10/10 Excellent

David, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money
good location, right next to the subway station. nice service from all hotel staff. clean room and the hotel is well maintain.

10/10 Excellent

Edwin, Seoul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice hotel
The Hotel is located just 1 and half blocks from Guloudajie Metro Station (鼓楼大街), which is very convinient if you're planning on using the subway often. The hotel staff was very friendly and the service was good. It is close to Houhai Lake, a very popular hangout area for tourist and locals. The only complaint I have is in the bathroom. The bathroom doesn't have a bathtub or a closed off area for a shower. When you take a shower everything becomes wet. The hotel its self is very charming and has a beautiful courtyard garden that would be great for relaxing afternoon with a book.

10/10 Excellent

Jia

Liked: Staff & service
It's well-located near Houhai,
It's well-located near Houhai, a paradise for pubs, night clubs, interesting shops and restaurants. The hotel features old Beijing architectural style. If you want to have a taste of living in the old Beijing, it will be great to stay there. The only demerit was that there was a fly in me room, as I lived at the first floor.

10/10 Excellent

Gail, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and beautiful traditional hotel
As traditional Chinese hotels go this is a winner. The rooms are not quite up to western standards and the staffs English is minimal, but by Chinese standards it is fantastic. It has western toilets, nice rooms with water pressure, etc. It's greatest features are: it's quite off road location, yet it is still a very short walk to the nearest subway station, and the beauty of the hotel with it's lovely courtyard garden and colorful birds. Even though the area was under major construction for a new subway line this hotel was still quite. We loved it, especially at the price.

8/10 Good

MGASteve, Denver, Colorado

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful hotel, but beds not like U.S. beds!
My wife and I had only five nights in Beijing, so our son, who had spent 4 months touring China suggested a hutong hotel in Beijing to get a non=chain feel for China. The Soluxe Courtyard is on a hutong (we would call it an alley) in NW Beijing, just a block from a stop on the ultramodern Beijing subway. Plain from the outside, but absolutely gorgeous inside with a landscaped courtyard, gaily painted atrium ceiling, koi pond, songbirds in cages, and staff in traditional Chinese clothing. Double room had carved wooden furniture and a very large bathroom (shower only). However, the bed had no mattress, just padded springs. Not exactly a pillow-top Sealy Posturepedic!

6/10 Okay

cornelis

This hotel is located at the entrance
This hotel is located at the entrance of a Hutong. If you don't mind the dusty and somewhat shabby environment outside the hotel and you like the nostalgic idea of living in a very old (but restored) courtyard house it's ok. In our case there were renovation works going on nearby in the Hutong with the associated drill hammers starting before 07:00 am. Make sure that you get the room which you booked. In our case only the third room was more or less what we expected. Our (standard) room was about 14m2 plus a bathroom of about 4m2 with a very large and comfortable king size bed. But because the bed was so big, there is little room for the suitcases and to move around. There was a massive amount of dust bunnies under the bed though. Unfortunately everything of the 'warm' local buffet breakfast was cold despite food was stored in containers (but the heating was turned off). Only eggs are fried while you wait. Another good thing is that the subway station is only 2 minutes away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Amazing Coutyard Hotel is a great value
This bargain hotel is a wonderful find in the historic Dong Cheng section of Beijing. It is surrounded by historical Hutongs (that are being demolished as fast as the local government can manage). The hotel is in a secluded alley off a main street, but don't let that scare you away. Inside the gates is a wonderland of gardens and traditional Chinese architecture. The lowest priced rooms are tiny but charming, and they open on to the parking lot. If you spend a little more, you can rent a room opening ontoone of the many gardens, A stay at the Soluxe Courtyard Hotel will give you a memorable experience at a great value. The drum tower and the bell tower are just a few short blocks away. A few blocks further is an amazing shopping and entertainment district. I had the good fortune to visit on a Saturday night when the restaurants lining Qian Hai Lake are jammed with locals enjoying the local food and brew and singing Karaoke.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
nice traditional style hotel.
nice traditional style hotel. Staff are the nicest iv found in any hotel in China. 2 minute walk to subway. Has a tea room, private VIP dining room, restaurant and proper SPA centre on the 2nd floor, garden with pond, walkway with birds. Stayed in a standard twin room. Small lcd on the wall. Complimentray green tea in room. Bathroom is ok, some users complain of the shower being near the toilet bowl. Theres nothing wrong with this. AC is good. Overall a surprisingly pleasant change from the usual hotels in china.

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service
what i received for the price
what i received for the price was amazing. the service would have been very good if the staff spoke more than very minimal english. however, i feel this was because the location was in a very local area and didn't have the need as most western hotels do. the staff was very nice and accommodating. they provided me with an adapter and internet cable at no charge. trying how to explain how i needed this was not easy though. the local area had very little to choose from in anything but very tradition chinese cuisine. such as chicken feet and roasted pigeon. i'm not a picky eater, but ended up eating elsewhere. i travel to china all the time and i would definitely stay at this hotel again.

6/10 Okay

Anonymous

Rooms on the Standard Room Option,
Rooms on the Standard Room Option, was very small barely enough to be able to walk around the kingsized bed. The shower was so close to the toilet that there was no way of keeping the toilet dry after a shower. Upgrading into a court yard room the bath room was much bigger and better, but you could have not have a single bed option. The bed room was still small.

8/10 Good

Carry, Phoenix, AZ

Liked: Cleanliness, property conditions & facilities
China
The hotel is not in a tourist area which is a plus for us. The hotel is down a funky alley, which was alarming at first. But the area is safe. We walked the area many times up until late at night. The people were friendly and helpful. We loved the neighborhood for the "real" Chinese feel. If one is looking for a pristine upscale area, this neighborhood is not for you. Entering the hotel grounds is like going to another world, quiet, colorful, old style Chinese exterior. The hotel lobby is amazing, the employees, in old style Chinese dress, add to the ambience. We had a courtyard view room, very quiet. Housekeeping service was extremely efficient. Employees were friendly and most spoke limited English. The room was small, but adequate. The lighting was extremely dim. The hotel restaurant was much pricier than the area restaurants. Food there okay. Dining in the neighborhood eateries was much more adventurous and tasty. The hotel should close the restaurant when they are not serving guests. One evening we entered the dining room. One man was eating, no employees. We waited for awhile then asked at the front desk. Response: A “very important party” is being served. You should eat elsewhere. And so we did. We were not happy. The restaurant is open and guests staying for 8 nights are not important enough to be served? We did not eat there again. Other than that we had a great stay.

8/10 Good

Anonymous

Liked: Staff & service
Disliked: Cleanliness
I would recommend this hotel to
I would recommend this hotel to anyone who wishes to stay in a reasonably priced hotel close to the Houhai area. The staff were helpful and friendly. The only drawback was the filthy carpet in the room which could do with a good hoovering.

6/10 Okay

Verified traveller

Liked: Cleanliness
very basic but clean
The room was very small and the shower is the bathroom. The court yard is nice if you have a room that opens out to it, My room was on the third floor of a newer section. The front desk speaks very basic english and are friendly enough. If you expect no frills than this hotel will be enough. No refirig in the rooms yet you do have internet.

4/10 Poor

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities
毛巾和厕所很脏，服务电话无人接听，千万别去住！！！
我替我的两位加拿大老外朋友订了一个房间五个晚上，他们入住当晚就抱怨毛巾和厕所太脏，第二天一早就退房离开了。之后我就一直找网站投诉要求退款，可以网站的服务员跟我说她们无法联络到宾馆，因为宾馆预留给网站的电话一直没人接。

6/10 Okay

CRLIN, Taipei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
二環附近的特色飯店
1. 酒店位置很好, 接待人員態度也很好, 2. 室外很古典, 房間內部比較小, 住兩個人有點擁擠, 3. 客房內的網路品質不好, 常常斷訊. 4. 室內比較潮濕, 空氣不太流通. 5. 客房內的衛生紙用完之後第二天可能就沒得用了, 大堂接待人員也無法幫客人解決. 7. 浴室的沖澡蓮蓬頭會強迫您每天從頭洗到腳. 8. 大堂接待處沒有提供飲用水. 每日每房提供2瓶350ml飲用水, 喝完了就自己想辦法! 9. 離菜市場很近, 早上可以去菜市場買便宜又新鮮的水果.

8/10 Good

Yufang, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities
環境古色古香，房間懷舊有古味還行，交通便利。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel
Located in the center of Beijing. Very beautiful buildings and courtyard. Really nice!

6/10 Okay

Ellencc, Choi

Liked: Staff & service
Disliked: Cleanliness, room comfort
近地鐵站
非常近地鐵站，酒店環境優美，，院內是明朝大型四合院改建，古色古香，但房間設備較差，晚上燈光較暗，wifi有時斷線。

4/10 Poor

Catherine, Grenoble

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je ne recommande pas cet hotel. Bien qu'il soit très bien situé et à un prix raisonnable. Ma chambre était déplorable, en très mauvais état. Par exemple un des murs tombait en morceaux (ce n'est pas une image) et je ne pouvais pas brancher mon PC au risque d'arracher la prise tellement ce mur était friable. Je ne pouvais pas non plus utiliser le bureau sur lequel des morceaux de murs tombaient régulièrement; c'est un soucis pour un voyage d'affaire. J'imagine aussi qu'il y a des champignons derrière les tentures car l'odeur dans la chambre était très particulière, désagréable. A savoir aussi que le volume d'eau chaude est limité. Ma chambre donnait directement sur le lobby, bruyant de 6h du matin à 11h du soir. Je dois toutefois dire que le linge est propre, mais pas remplacé systématiquement.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel de style
Très calme, environnement très agréable, proximité Hutongs, nous avons beaucoup apprécié notre séjour

6/10 Okay

Thomas, Taipei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次絕對不會再住
一到櫃台就查不到我的訂房紀錄，服務人員還說沒聽過Hotels.com，要我們打國際電話去確認。後來經Hotels人員去電說明後，才讓我們check in。客房空間超級小，連我們一大一小行李箱都沒空間打開，地板也有點髒，而且竟然洗澡到一半發生沒有熱水的狀況。這真的很難想像這是一晚要兩千多元的酒店。

6/10 Okay

京劇, 1F

Disliked: Property conditions & facilities
チョと北京な気分
フロントから見える位置に泊まりました。正直もう一度泊まりたいとは思いません。真冬は寒いのかな？

8/10 Good

背家庭包客, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古典酒店店
位置良好，就近地鐵鼓樓大街站，亦容易找到，行去什剎海約十五分鐘，去南鑼鼓巷約廿五分鐘。環境古式古香，像古時的客棧，清潔乾淨舒適。不好的就不是每一間房都可以收到wifi，馬筒排水不好，曾經試過塞，通過之後就沒再發生。