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Reviews of King Parkview Hotel

3.5 out of 5
King Parkview Hotel
No.55 Shatan Hou Street, Dongcheng District, Beijing, Beijing

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 352 reviews" "
Rating 8 - Good. 154 out of 352 reviews" "
Rating 6 - Okay. 95 out of 352 reviews" "
Rating 4 - Poor. 41 out of 352 reviews" "
Rating 2 - Terrible. 20 out of 352 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi didn't work for one week. All the other comments are true about the beds being too hard (impossible hard). Just one bottle of water per day, when all the other hotels I've been to in China give you 2. True about the bathroom flooding when having a shower (the curtain is too short, the base in the shower floor as well). The maids were lovely 😍 The guy at reception helped me with Chinese. Location is good, near the metro and some touristic points. Good refrigerator and washing machine.
Stayed 7 nights in Apr 2024

8/10 Good

Min

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Amenities
It was ok. Staff didnt understand english that well but also was not really listening. At some point i was standing near the check in desk for ages while they were having a chat in the office, not caring if anyone was there.

6/10 Okay

Zhen

Liked: Cleanliness
Con：The wifi is not very stable the bed is hard. Pro：Close to forbidden city
Stayed 2 nights in Dec 2023

8/10 Good

Valiant

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy with my deal, but I have no wish to write an essay.
Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Lynn on 11 Oct 2019
thank you.

6/10 Okay

Koh

Disliked: Cleanliness, staff & service, property conditions & facilities
What you see not necessary what you get.
Told that they change bed sheet every 4 days. The room floor a little dusty. Breakfast was terrible. Shower head spoilt. Overall condition average or slightly below. Time to do upgrading. 3 stars a little undeserving.
Stayed 4 nights in Sep 2019
Response from Lynn on 11 Oct 2019
thank you for comments.

8/10 Good

A.mathews, N.Y, NEW YORK

Liked: Cleanliness, staff & service
I did not expect location to be so quiet and the neighborhood had a feel like a small village with restaurant with homemade food and plenty of small shops. I will recommend this place to anyone.
Stayed 4 nights in Sep 2019
Response from Lynn on 11 Oct 2019
thank you for your comment.

8/10 Good

Kaley, Akron, OH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and it was very quiet, in short walking distance from downtown. The first night our air conditioner was making this awful loud noise that woke us up every hour and didn't work properly, but the staff was very understanding and switched us to another room.
Stayed 2 nights in Sep 2019
Response from Lynn on 20 Sept 2019
thank you for your review.

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2019
Response from Lynn on 11 Oct 2019
thank you.

10/10 Excellent

No

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for trip. Visit everywhere is easy. but hotel need revocation.
Stayed 2 nights in Jun 2019
Response from Lynn on 2 Jul 2019
Thank you for your review ,and we are planning a revocation.

6/10 Okay

Jeffrey

Great location but mediocre service and condition
This hotel has a great location near the Forbidden City. However, the service leaves much to be desired. For instance, the hotel did not have any maps of Beijing, nor did it have any hotel cards in English showing the hotel’s location. The hotel speak very limited English, and were unhelpful with issues such as laundry, nearby restaurants, etc. The hotel and rooms need updating and renovations. Overall, the hotel is okay as long as one does not have high expectations.
Stayed 3 nights in May 2019
Response from Lynn on 2 Jul 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2017
Response from Lynn on 11 Jul 2019
Thank you for your review.

8/10 Good

Kristopher

Liked: Cleanliness, staff & service
Great Location and Price, No WiFi.
Excellent location in the heart of Beijing near tourist attractions, but on a back street with local feel. Hotel staff were friendly, but they won't call a cab for you, and they weren't always able to help with other requests due to the language barrier. Room was comfortable with air conditioning, daily housekeeping, etc. but be aware that all beds in China are rock hard. Breakfast had a decent selection, but for 38 RMB. Be warned: Internet access is non-existent here. They say they have WiFi, but it's intermittent and super slow. Overall, I would stay again for the price and location.
Stayed 13 nights in Apr 2019
Response from Lynn on 2 Jul 2019
Thank you for your decent review,and welcome you back again.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Staff are so rude, unhelpful, don't smile, wont help with problems.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are great and very welcoming to all.
Stayed 5 nights in Apr 2019
Response from Lynn on 13 May 2019
Thank you for your review,welcome to come again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Lynn on 9 Jan 2019
Thank you for your review,we are always working hard.

6/10 Okay

shamema, Dhaka

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was moderate. Because,after arrived at hotel, I was paid all payment for 4 days. although , they said to me for security money with 4 days hotel payment. i was paid it according to his talk. they said to me , when i will check out, then they will back 'security money'. but, i think , it is very difficult to me because i have to pay for other expenditure such as travel sight seeing, enterence fee,food and others. and why I will pay 'security money' . i think , it is very bad. and , internet was down.
Stayed 4 nights in Nov 2018
Response from Lynn on 27 Nov 2018
We are sorry for the inconvenient. actually,your money just was blocked ,not charged,so you need to pay at front desk,of course,you can pay it with your card when checking in,then you will have cash to pay other expenditure.Anyway ,we apologize for that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away in a courtyard, off an alley, off a backstreet. Not easy to find. Hotel is otherwise good and in a decent location overall for the price. Staff speak some English.
Stayed 2 nights in Oct 2018
Response from Lynn on 5 Nov 2018
thank you for your comment.

8/10 Good

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from lynn on 31 Aug 2018
Thank you for comment. We hope you come again.

6/10 Okay

Titus

Liked: Cleanliness
Disliked: Room comfort
Great location, average room, horrible bed
The hotel is located about 15/20 mins walk from the nearest subway station and 2 mins from the nearest bus stop. It's right next to the Jingshan Park and pretty much as centrally located as you can get. On the downside, the beds are EXTREMELY hard and you can even feel the springs poking your back. I woke up with back-aches almost every day. We tried 2 rooms and they were the same. The breakfast buffet is average. A few Chinese dishes and some poorly-made eggs, plus fruit and salad. I'd give it a 6/10. Upon check-in they ask for 200 Yuan cash deposit which they return upon check-out. I checked in twice here and each time i had to prove that i had breakfast included in my stay. Pretty annoying especially when i was sent from the restaurant to the reception one morning to do this. Almost useless wifi.
Response from lynn on 14 May 2018
we are sorry for the mistake that brings much trouble to your breakfast. I will check each reservation carefully in future. Thank youvery much for your comment.

4/10 Poor

Michael, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel definetely needs renovation. The sink in the douche was working badly, flooding all the bathroom, and there are giant cockroaches living there. On the check-in the staff insisted on leaving a deposit although I was staying only for the night (so I didn't have time for laundry) and the minibar was empty, still don't understand what was the deposit for?
Stayed 1 night in Apr 2018
Response from lynn on 25 Apr 2018
we are so sorry.We will strengthen the insect killing work to avoid the thing like this.Thank you .

10/10 Excellent

Zhengyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from lynn on 28 Mar 2018
Thank you for comment and welcome to come next time.

8/10 Good

Dara

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, an average stay.
Overall the experience at Parkview was fine - it's a low-cost option, but it was clean and tidy, though the walls are quite thin. This impacts both noise and the smell of other customers smoking in either their rooms or outside. Also be aware that there is a 200RMB "key deposit" fee, and upon checkout you MUST WAIT while they send an employee to "check" your room. We were accused of dying the sheets blue upon our checkout.... which was absolutely untrue and frankly not possible based on the clothes we had packed and worn. It was very stressful and frankly soured the experience at the hotel for us. Other items of note: the breakfast was robust with options and a really fun highlight of chinese items for my brother and I to taste.
Response from lynn on 22 Feb 2018
thank you for your comment,we will pay more attention to what your expeirenced.

8/10 Good

Igorek, Cornfield, IL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 3stars hotel with great breakfast
The hotel is not very expensive for all amenities and it is ~12min walking from Donsi metro and ~5min walk from north exit from Forbidden City. Hotel staff speaks decent English. Every day they provide 2 free water bottles and tea packets. What I liked most is the breakfast : original and tasty chinese food and to my surprise many dishes were different every morning of my 3 nites stay. I did not like extremely firm mattress - I have to put double-folded extra blanket for some comfort
Stayed 3 nights in Nov 2017
Response from lynn on 6 Dec 2017
非常感谢您的点评！我们很高兴您喜欢我们的早餐，我也会把您不满意的布草问题反映给我们相关部门，做出相应整改。欢迎您有机会再次入住！

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Thank you for your comment.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere is dingy, staff is not very welcoming. Breakfast was poor and always the same not included.
Stayed 1 night in Oct 2017
Response from lynn on 16 Nov 2017
we are sorry for what you experienced at our hotel.we will do our best to improve .thank you.

8/10 Good

Daniel, London

Liked: Room comfort
Business trip
After some days on business trips, i kept few days in Beijing for sightseeing
Stayed 2 nights in Oct 2017
Response from lynn on 16 Nov 2017
thank you for your comments,we'll improve our work as you mentioned. Thank you and you are always welcomed.

6/10 Okay

mm, NZ

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel but good location.
Hardest mattress we have ever slept on. Breakfast extremely limited to Asian choice with toast and 1 jam, unusual sausage, bacon, and mass cooked egg.
Stayed 4 nights in Jul 2017

6/10 Okay

Milena

Disliked: Staff & service
Room and bathroom is fairly clean. They do clean bathroom everyday, but they do not vacuume the room, and they do not change the bediing unless you specifialy ask. The beds are very uncomfortable. The hotel is positioned close to Forbidden city and parks, and it is not noisy (and that is something you really start to appreciate in China). The metro station is not so close (15 min walk). The staff at the reception is not polite.
Stayed 9 nights in Jul 2017
Response from lynn on 20 Dec 2017
Thank you for your comment.As our policy,we change the matress every three days.If guests have request for that,we can do it.we are sorry for waht you mentioned,an you are always welcomed.Thank you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible non cooperative staff, bad location.
Bed springs protruding out of mattress, toilet seat broken, staff totally unhelpful. Not a nice experience. I had to change my hotel
Stayed 2 nights in Jul 2017

4/10 Poor

Karla

Disliked: Staff & service
Stayed 2 nights in Jul 2017

8/10 Good

Brian & Kevin, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Close to sights in old Beijing. Reasonably priced
Stayed 3 nights in Jun 2017

6/10 Okay

B

a good hotel close to the heart of Beijing
I must say it is a good hotel, close to the heart of Beijing, quiet with a medium condition. However, the outside Hou street is so dirty and disorder, and there are few neat restaurants nearby. The breakfast included is only good for one person of each room, ... Otherwise, it was a good stay with the price.
Stayed 3 nights in May 2017
Response from lynn on 20 Dec 2017
Thank you for your comment.I am glad to tell you that Hou street has been clean and bright，it's looking forward to seeing you again:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from lynn on 8 Jan 2018
thank you!

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
We will choose somewhere else next time.
The bed was really hard. The front desk spoke little English. We couldn't get a taxi to drive us to the hotel. I would stay closer to a subway station next time.
Thank you for comment.we accepted your suggestion and we've been training our staff to improv their english.Actrually,our hotel is easy to find,and it is not far from subway station.

2/10 Terrible

Willa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a SCAM - stay away!
We had a horrible experience at the King Parkview Hotel. Their wi-fi barely worked and the room was dirty. The staff was not friendly and tried to scam us by taking our deposit. They said we dirtied one of their towels, however we found it hard to believe when we were out all day touring the Wall of China. We returned to our room, slept, and checked out the very next day. We did not see them physically grabbed the towel in our room, but instead they walked it down to the front lobby and showed us a dirty towel. In the end they only gave back half our deposit. We are extremely disappointed in the service we recieved and would never recommend this Hotel to anyone.
Response from lynn on 8 Jan 2018
We are so sorry for your experience at our hotel.Your comment is very important to us,and we did much work last year to improve our WIFI and our service,we are trying to do best for everthing.Belive us we will be better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to forbidden city
Very close to forbidden city. Great hotel, nice staff, but very firm bed.
Response from lynn on 8 Jan 2018
thank you,and you are always be welcomed.

8/10 Good

Jameel

Liked: Cleanliness, room comfort
Response from lynn on 8 Jan 2018
thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel. Photos are deceiving. Wouldn't pay any more than what we did. Staff were friendly but not very helpful.
Response from lynn on 8 Jan 2018
Thank you for your comment,we accept your review and uploaded new photos,hope you will come again.

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected.
Staff could not communicate properly with us. When arrived, our reservation did not appear and made us pay again. Although then we got refunded. Were not polite. Its not as near as we thought to main street. Have to walk far to get to see everything with the exeption of the forbidden city.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
hotel is being renovated.
Jackhammers in the morning, piles of debris in the parking lot. Second floor 'bar' area is deserted and dodgy.

6/10 Okay

Monica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room old.staff didn't know what they were talking about half the time.ATM broken.not helpful to call next hotel...no room service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a dump
This hotel is a dump to say the least. We stayed there based on the previous reviews but we were proven wrong. The only thing this hotel has going for it is its location since it's close to couple of tourist attractions. The lobby is beat up, the staff is lazy and very unresponsive, the rooms are big but filthy. I say this having stayed in some shady hostels in Easter europes in my previous life, this place was by far dirtier. The hallways and rooms smelled and looked like an old beat up movie theatre. I haven't stayed in any other hotel in Beijing, so maybe a 3-star hotel standard is different in that city, but I expect hotel.com to revisit its ratings for this hotel. Stay away if you can, or bring plenty hand sanitizer and disinfecting wipes, and maybe a nose mask or two.

8/10 Good

Vinay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy location close to bus stop far from trains
In a back street surrounded by shops. Good for walking to sights

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very poor WIFI

8/10 Good

Bryan, Manchester uk

Liked: Cleanliness, staff & service, room comfort
Safe city
In the hunt for a close hotel to the forbidden this hotel is a good basis for visitors to Beijing. The charging for reception of the keys a bit too much, but in end came in for taxi trip to airport . The rooms are very warm. Your key is used to check if you are entitled to a breakfast. No restaurant or bar was open during are stay. Breakfast you have to claim stare to get to the breakfast area passing what looked to be the bar area which was in need of a good clean. But room is reasably clean and water is hot. The staff are hit or miss on the English side.

6/10 Okay

Catherine

Disliked: Room comfort
The Hotel tried to change the price per night at check in. This was rectified after a tiring discussion and sticking to the prices quoted me in my reservation which I could show the manager. The staffs english was VERY limited, which caused frustrations on both sides. We left our reservation 3 days early due to these frustrations. 'The hotel did give us a refund for the unused portios of our reservation.