Garden

Reviews of Beijing Marriott Hotel Northeast

5 out of 5
Beijing Marriott Hotel Northeast
26A Xiao Yun Road, Chaoyang District, Beijing, Beijing

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 175 reviews" "
Rating 8 - Good. 51 out of 175 reviews" "
Rating 6 - Okay. 16 out of 175 reviews" "
Rating 4 - Poor. 3 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHIRLEY Geok Eng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in this hotel. Upgraded room. Staff prepared nice birthday cake for my hubby. Staff are very helpful & friendly. Thanks to Amos, Uncle Polo, Christina, Coco & bellboy elderly uncle. They are always ready to help. Many eateries opposties hotel. Need didi/ taxi to nearest subway Sangyuanqiao.Easy access to Airport express CNY 25/Pax.
Stayed 11 nights in Mar 2024

10/10 Excellent

Chou-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Mar 2024

8/10 Good

haibing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff
Stayed 1 night in Feb 2024

8/10 Good

Miao

Liked: Cleanliness
The hotel location is impeccable. Room was clean, although furniture is dated and a bit worn. Check-in experience was not great; waited in a line of 3 people for more than 30 minutes and not sure what the hold-up was. Breakfast choices were amazing. Overall a great experience.
Stayed 1 night in Dec 2023

10/10 Excellent

HONGWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff. Thanks!
Stayed 6 nights in Sep 2023

10/10 Excellent

Fumin

Stayed 1 night in Aug 2023

6/10 Okay

see kong

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Aircon broke down on the day I checked in. Only resumed after 11 pm. Even though aircon was working but not cold. Hotel is rather old. Corridor is dimly lighted.
Stayed 4 nights in Aug 2023

6/10 Okay

Qijia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jinwen, Harrison

Stayed 1 night in Aug 2023

8/10 Good

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel, just needs a makeover here and there. The carpeting in the rooms is old and discoloured, so it looks kinda dirty even if it’s clean. Plus, the carpeting is a dark burgundy, so if you arrive at night, the room gives you a bit of a dingy impression. In daylight it looks much nicer. The hallways have the same problem: dark carpeting and extremely dimly lit, so when you walk from the elevator to your room, it has this vidbe of a sleazy hotel. But at the end of the day, the rooms are nice, the beds are nice and clean (not a fan of those super soft mattresses though), the bathroom is really nice and comfortable, and the wall-to-wall windows offer a great view. The gym is a real gym and has the right equipment for a good workout. The pool is large enough to swim for sports. They didn’t offer room service and they give no explanation why (they just write “temporarily unavailable”). Not terrible, but if there advertise services that in reality they do not offer, I question whether the star-rating is warranted.
Stayed 6 nights in Aug 2023

8/10 Good

Kurt, sigapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and spacious. Good courteously from front desk staff. Breakfast is good, like the “Hao Bing”. Only comment is lighting on room hallway should be a bit brighter.
Stayed 3 nights in Jul 2023

6/10 Okay

Christopher

Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
The hotel looks extremely fancy. But it's just your average Chinese hotel with strange rules. 1. The swimming pool requires a swimming cap. No where on their website or booking page does it say that they require a swimming cap. And to make matters worse, the hotel doesn't provide or sell swimming caps. So don't stay here if you want to swim. 2. The massage was a joke. For 1330 RMB, you'd expect the massage to be really good right? It was mediocre at best. 3. The mini fridge in your room doesn't keep anything cold. It barely works. No cold drinks for you. Pros: The air conditioning actually worked in May. Most hotels in Beijing won't turn the AC in until June 1st. But the AC was on, and my room was freezing (loved it). Breakfast was ok. Good mixture of Chinese and western.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Kenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience of stay,room.food,pool and gym could not be faulted. we are not young so the staff looked after us as if we were their own Mum and Dad
Stayed 6 nights in Nov 2019

10/10 Excellent

JIAQI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place business circle comfortable and convinient
Stayed 1 night in Oct 2019

10/10 Excellent

Trillium

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

O N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand!!! very pleasant stay
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like family and went out of their way to help us every day of our trip! They could not have been more friendly and professional, especially Jeffrey Yu, Devin, and the entire concierge staff! We loved the hotel and the location was great.
Stayed 1 night in May 2019

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is great, Wonderful concierge service
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service was amazing!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beijing Marriott Hotel Northeast
Excellent and friendly service.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Enjoyed the lounge though it was an upgrade, but loved being able to relax after a long cold day of walking and touring.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services and property is nice with many amenities.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
meh
Nice hotel full of expats... Room was dark (wood paneling), internet was terrible. Won't return.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was good at the restaurant. booked spa ON 6Th floor and the massage theripist was amazing. check in check out staff was slow. especially when i checked in at 12 they asked me to wait till 2pm. but while i was waiting another handsome caucasian was checkeed in an hour before 2pm. i could not borther to complainT. i guess handsome people at marriort get better sercices
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and nice
Stayed 1 night in Oct 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

william, hong kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room
Hotel is old . Need to renovate . I checked in a non-smoking room , but can’t tell the difference with a smoking room .
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time and I’ve enjoyed the wonderful hospitality and the rooms are great for the price.
Stayed 3 nights in Jul 2018

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly Good, Wi-Fi needs improvement
Overall, the hotel was quite nice. Some of the service was a bit rough around the edges. For instance, I got yelled at by a hotel employee for not having my shoes on while I was sitting in the lobby because my sandal had come off of one of my feet. The Wi-Fi was highly spotty, however.
Stayed 6 nights in May 2018

6/10 Okay

Jay, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
One night in Beijing
Cons: 1. Gym is under renovation. 2. Room is cold without heating. 3. Carpet was smelly. 4. No tissue in the room.
Stayed 1 night in Apr 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs-Up!
Overall service was good. On the 1st night, shower room pipe was choked and water overflowed.Customer service was quick to response and the problem was fixed. We were happy with the problem addressed immediately. Service and house-keeping staff were very polite and courteous. Will definitely stay there again when we visit Beijing again. Pretty near city area and transportation was easy to access.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Final Day in Beijing.
Nice facilities, top rated service, the staff went above and beyond to accommodate my group's need. Marriot Gold Status.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Beijing Marriott Hotel Northeast
Hotel is superbly located in the heart of Beijing city with close vicinity to shops nearby, heck there is even a starbucks inside :) where you can get a hot java.
Stayed 1 night in Jan 2018

10/10 Excellent

RB, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business hotel
Courteous staff, good location, very good facilities, good breakfast buffet, excellent value.
Stayed 7 nights in Jan 2018

8/10 Good

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true Marriott hotel
I booked the hotel because of Marriott brand name. Everything had worked up to my expectation of Marriott. No complaint. But the hotel is a bit off the core part of the city and subway station, guests have to plan ahead of your city traveling. This con is reflected in a slightly lower price than other top rated 5 star hotel.
Stayed 4 nights in Sep 2017

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017