Lobby sitting area

Reviews of Beijing Aulympic Airport Hotel

2.5 out of 5
Beijing Aulympic Airport Hotel
Xiaotianzhu Road, Capital Airport,, Shunyi District, 36, Beijing, PEK

Reviews

6.6
Rating 10 - Excellent. 27 out of 321 reviews" "
Rating 8 - Good. 111 out of 321 reviews" "
Rating 6 - Okay. 118 out of 321 reviews" "
Rating 4 - Poor. 46 out of 321 reviews" "
Rating 2 - Terrible. 19 out of 321 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Fanghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant. It serves Peking duck.
Great restaurant with delicious food. Vodka 1.5 for two shots. Beer 1.5 for a huge bottle.
Also like their dumplings and fish.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel was dingy and the beds were extremely uncomfortable. The shower was just a showerhead in the bathroom, so water went everywhere. But it was cheap and near the airport, so that was one plus.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel is a basic accommodation if you have an early morning flight. The women on reception are helpful and friendly. Shuttle bus male staff are rude and unhelpful, with no luggage storage on the bus, we were expected to carry our big baggage up steps onto the tiny cramped bus, staff stand and watch whilst smoking and talking to each other and telling us to hurry up. The whole hotel public areas smells of cigarettes making it hard to breathe. luckily the non smoking bedroom was ok. The best thing about this hotel was the restaurant, the vegetarian food was really fresh tasty and delicious and very cheap, the potato dish and green beans were particularly good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Chen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service on airport transfer bus.
Stayed 1 night in May 2019

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Rude hotel staff and the rooms aren’t clean
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Pei-Tse

Liked: Cleanliness, staff & service
Hotel's shuttle bus service was excellent!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Don't set your expectations high with this place. This is budget airport hotel. Rooms are very plain and mattress might have been the hardest I've ever slept on. You come to this place in the evening because you have a morning flight, and you are a budget traveler. If your situation is different than choose different property. There is convenience store on the property and also a restaurant, which was surprisingly good. 2 free shuttles to airport leave every 30 minutes. One goes to T1 and T2, and the other to T3.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Vivien, Kuala Lumpur, Malaysia

Spacious room that can accommodate a family of 4 with a reasonable price. What we felt not comfortable is the basin and wash room are facing the 2 beds. It would be good if the wash room could cover with a curtain or a door.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Needs Improvement
Arranging the shuttle was a challenge as no one replied my email. I had to call and confirmed pick up but no one spoke English. I speak Mandarin and their attitude wasn‘t friendly. Finding the shuttle pick up location and the service at the airport was another challenge. Check in took about 15 mins which wasn't bad. My room was on 6th floor which was non smoking but I still smelled cigarettes. I heard folks talking loud at night in the hallway past midnight. Huge bathroom w/o shower curtain. Floor was flooded with water after shower so be careful as it was slippery. Bed was harder but I didn't mind. Hair dryer not in room and must call room service if they understand your request. I scheduled for a wake up call at 4:45 am but never came through. Overall, you paid what you get. I will stay away if you don't speak any Mandarin and are sensitive to cigarettes smell. About 10 mins shuttle with plenty of nearby eateries, hair salons and massage place. I‘d expect a friendlier attitude and willingness to help especially in the capital of China.
Stayed 1 night in Jan 2019

6/10 Okay

Samirul

Liked: Cleanliness, staff & service
Just what you expect from a cheap hotel. It was ok for a night.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Han

Travelled with family
Liked: Staff & service
The room is small and very warm in a winter cold day. The sound proof is poor.
Stayed 1 night in Dec 2018

6/10 Okay

Hassan

We arrived in Beijing and contacted the hotel. There were communication issues however this was mainly due to the hotel not receiving our booking from hotels.com. This was distressing as I had paid for the hotel. I had to use my mobile phone to call hotels.com to fix the issue, the roaming charges cost me over $200 which was money wasted.
Stayed 2 nights in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Fairly good stay. recommend as an airport stay
I had booked 2 rooms (each with 4 twin beds), but the front desk staff gave us 2 rooms with only 2 twin beds. We had a large group that needed more beds. I had to go back to the front desk and tell them that the rooms assigned did not match my request/payment. They quickly changed us to the appropriate rooms... which we like just fine. On a positive note, they let us into the rooms at 8am after a long flight. Which we appreciated. The beds are very very firm... which seems common in China.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

ClaudiaDiaz, Mexico City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel and staff is non professional and very rude, staff claimed they did not have reservation under my name but I payed in advance, I requested transportation sevice and never received response, when I arrived they just denied my booking, denied any help I had to return to the airport at 4 am so I had no sleep. Expedia says now that hotel refuses to refund my money, basically I was robbed!
Stayed 1 night in Nov 2018

8/10 Good

Anastasia, Toronto, ON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ok for transit travellers, just to spend a night. Beds are not comfortable at all, but ok for the layover. I had a hard time to communicate with hotel staff, they speak no English.
Stayed 1 night in Aug 2018

2/10 Terrible

Nad, Canada

Disliked: Staff & service
They lost my payment and maid me wait long time before told us to go to the room without explanations. Nobody speaks understandable English.
Stayed 1 night in Aug 2018

8/10 Good

Shawnee

Liked: Room comfort
The airport is near the airport and offers free shuttle van to and from the airport!
Stayed 1 night in Jul 2018

8/10 Good

Kelli, Tacoma wa

Liked: Cleanliness, staff & service, property conditions & facilities
It was not too difficult to get there with the free airport shuttle service. No one really spoke English but they were all very nice. The beds are hard but we were exhausted so we slept well.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel is close to Beijing international Airport and offered a free shuttle to and from the airport which was great ! The rooms are small and don't have lots of amenities, but for the price it's definitely ok, especially for a one night stay.
Stayed 1 night in Jul 2018

8/10 Good

Marc

Liked: Staff & service
Ok not bad
Stayed 1 night in Jul 2018

8/10 Good

Ian

Liked: Staff & service, room comfort
Decent enough airport hotel
Okay, its an airport hotel, its a bit basic, and like a lot of Chinese hotels you takes your chances on whether the last person smoked in the room or not (this is the same for $30/night hotels or $200/night). To get your head down before a flight its absolutely fine, basic room, but the cost reflects this. Restaurant served decent food, well priced (excellent duck and lamb dishes) and there is a small shop onsite selling basics like water/coke/snacks which again is reasonably priced. Reception staff spoke good English, wake up calls for the free shuttle bus were all as expected - No complaints at all.
Stayed 1 night in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked how close it was to the airport but it was a little far from the center of Beijing.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

very near the airport with free shuttle even at a late hour

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
English over the phone? They hang up on you!
Similarly to other people's review, their staff at the front desk would benefit from a training on how to answer guest phone calls. After my flight arrived, I called to ask for the shuttle bus and the person who answer couldn't speak a single word of English and hang up on me. I kept calling over and over until she finally transferred me to someone who could speak English and arrange the transportation. The driver was ok and helpful, even thought couldn't speak English. The room was clean and spacious but I could hear the next room guest snoring all night! That and the super hard mattress (which is everywhere in China, apparently) guaranteed a very bad night of "no sleep".
Stayed 1 night in Apr 2018

6/10 Okay

Debra, California

Disliked: Property conditions & facilities, room comfort
The hotel was set up with central heat nut the rooms weren't heated. Perhaps the heat had been turned off for the year, but it was chilly. Luckily there was a hot shower to warm up and hair dryer was available from the front desk. Bed mattresses were Chinese = very hard.
Stayed 1 night in Apr 2018

6/10 Okay

Eddy, Manchester

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to the airport.
The hotel is close to the airport and has a free shuttle service.
Stayed 1 night in Apr 2018

10/10 Excellent

soyombo, ulaanbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good transfer hotel
this hotel is okay for overnight transfer.nothing write about to home. hotel provides free shuttle bus which big plus.
Stayed 1 night in Mar 2018

8/10 Good

soyombo, ulaanbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
airport hotel
we just stayed ovenight. hotel is nice. but staff looks unwelcoming when checked in. there is almost nothing around hotel. we tried breakfast. it was just barely ok.
Stayed 1 night in Mar 2018

6/10 Okay

Rus, Oakland, CA

Disliked: Room comfort
What a bed
Very close to the airport. Many shops and restaurants around. Their dishes in the restaurant are family size. The bed was Chinese bed means hard as a stone. I guess it’s nice to experience the traditional Chinese bed for 1 night. The shuttle bus was on time. They have small and big bus like tour bus for picking up and dropping off people at the airport. Their breakfast cost $3 lots of selection like dimsum, noodles and buns
Stayed 1 night in Mar 2018

8/10 Good

soyombo, Ulaanbaatar

Liked: Cleanliness, room comfort
free shuttle bus
nice airport hotel with free shuttle bus. not so much around the hotel. mostly airline staffs stay here.
Stayed 1 night in Mar 2018

8/10 Good

daniel

Liked: Staff & service
Good solution for 1 night
Good for a night between two flights, hotel OK, actually improving it seems, but nothing in the area.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Last minute
This hotel was convenient close to the airport. It was so hard to get a hold of the front desk for a shuttle pick up. Was very hard to communicate with them. I got a non smoking room and it still smell like smoke. I was unhappy with the bed quality and I felt they had veg bugs because my kids and I would not stop itching. It’s the price I payed for booking a healer hotel. The restaurant serves cold food. It was cheap but cold and not very tasteful. They did help gift taking me in a night early.

6/10 Okay

mitch, south jersey

Disliked: Room comfort
Fair hotel close to the airport
For an inexpensive hotel it was fine Lots of restaurants and shops in the area Staff spoke no English Down side, the beds were hard as rocks Transfers fine
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty revolting hotel
Room dirty, carpet filthy, beds like rock The only decent thing was the free transfer to the airport

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Shuttle bus to airport but it is too far from the
Too far from the city radious and far fromt the train.
Stayed 3 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Really bad customer service, the location and the rooms are awful.
Stayed 1 night in Jul 2017

6/10 Okay

Luisa

Liked: Cleanliness
Okay for Layover!
It's okay for a flight layover stay. We had a fourteen hour layover and was able to acclimate to Asia time. The room was clean and spacious but the bathroom was a bit unique. It was an all in one, toilet shower and sink room. With no separation of the shower and toilet. Okay for a quick stay.
Stayed 1 night in Jun 2017

4/10 Poor

jason

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad bed but convenient
Very convenient for its shuttle service and if your just staying one night while waiting for your next plane, bed was extremely hard compareable to someone putting a folded cardboard box over cement and calling that a bed ...pillows are very cheap also , duvet was nice

6/10 Okay

WL

Disliked: Property conditions & facilities
The hotel served its purpose for a one night transit. The free shuttle to and fro airport is really good.

8/10 Good

harry, hs

Nice
😀😀😀😀. Shuttle bus service was very good. Staff was helpful but not good in English

2/10 Terrible

Dimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bueno
Overall awful. A lot of fake reviews - watch out.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Standard hotel.
I only stayed one night in this hotel . I was very impressed with my room it had a king size bed a luxurious huge walk-in wet room . I was on the 11th floor and was treated to a fantastic view of the airport just 1km away. It was great watching the planes take off and land. The room was spotlessly clean , warm and comfortable. Checking in was fast and efficient and high security was evident throughout. The hotel was beautifully decorated and the amenities were abundant.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use this hotel!
The smog was very heavy. The staff spoke little English. The wifi did not work. The staff were not very helpful even on simple things. I would not recommend this hotel.

8/10 Good

soyombo, ulaanbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to airport
it was okay to stay this hotel. lots of airline staff stay here. free shuttle bus is plus.