Desk, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
134 Harper Park Drive, Beckley, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 302 reviews" "
Rating 8 - Good. 63 out of 302 reviews" "
Rating 6 - Okay. 20 out of 302 reviews" "
Rating 4 - Poor. 8 out of 302 reviews" "
Rating 2 - Terrible. 3 out of 302 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Travelled with family
It was okay
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 18 Apr 2024
Thank you for your review.

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff was friendly. Hotel was clean and in a quiet location. Great place to stop passeig through Buckley.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 18 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. 3 restaurants in walking distance.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 18 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on 14 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Wendy

Liked: Staff & service, property conditions & facilities
Clean nice room .. not super big but nice and renovated!
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 13 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and appeared to be recently updated. Free hot breakfast was excellent.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 18 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having two dining options right next door is nice.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 10 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful newer hotel! We were on the second floor and could hear lots of foot traffic above us, but other than that, all good!
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 10 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 5 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 2 Apr 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Darrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off of the highway. There are fast food options and gas stations right there. The hotel continental breakfast was very good. Excellent sausage patties and sausage and gravy! ! Even though it was close to the highway - it was very quiet. The rooms are huge and seemed like they have been recently remodeled.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 27 Mar 2024
Thank you for your review. We are glad you enjoyed your stay and we look forward to seeing you in the future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 27 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick getaway for a concert. The hotel was very clean and we were greeted very kindly.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Bronagh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated, clean and well maintained. The dining area and rooms were very clean and the new decor was excellent. The room was spacious and gave us lots of space for extra baby items. The shower pressure was strong which is a good bonus for us! The location is exellent, right off the highway and near town and next to several chain restaurants. The staff were all extremely kind and welcoming. They all chatted to our baby and made us feel at home. The breakfast was well stocked and had different flavours of waffles available each morning, which I loved. One piece of constructive feedback would be that the room carpet could have been vacuumed, after 4 out of 7 days the carpet was a bit grubby even though we took shoes off at the door. But this is totally negligible and really didn't impact our stay.
Stayed 7 nights in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you for your review. We are glad to hear that you enjoyed your stay and that the staff was helpful during your stay. We look forward to seeing you in the future.

10/10 Excellent

James, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 17 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Clean and quiet. Desk staff were extremely helpful
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor Ashley on 13 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Wilda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor Ashley on 13 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place. No issues. Would recommend and stay there again.
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor Ashley on 13 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor Ashley on 10 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities
Property itself was clean and very nice. As I expected it was a little noisy around the property. Good place for an overnight stay.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor Ashley on 2 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Charlene, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn is right off of the expressway and is easy to access. The room was very clean, the beds were comfortable, and we were happy. Many restaurants and gasoline stations are nearby so it is a perfect location.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor Ashley on 1 Mar 2024
Thank you for your review. We are glad to hear that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Excellent

CAMERON J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Nice beds. Right off hwy.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor Ashley on 28 Feb 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean room. Very friendly front desk staff.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor Ashley on 28 Feb 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Michael

Travelled with partner
Smooth check in. Very friendly staff. Rooms are great. Clean and fresh. Will stay here again.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor Ashley on 24 Feb 2024
Thank you for your review and we look forward to seeing you in the future.

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor Ashley on 24 Feb 2024
Thank you for your 5 out of 5 review.

6/10 Okay

Denise Darlene

Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 8 Feb 2024
Thank you for your review.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and decent breakfast. Beds were clean and comfortable
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 1 Feb 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean, which is huge for me when picking somewhere to stay. The only thing was the beds were super hard and not comfortable but that is personal preference!
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 30 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Darlene

Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on 22 Mar 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, bright and clean. Everything was modern and updated. The only thing I would suggest is put something on the bottom of the front door to close the small gap on the bottom. Very happy with everything. Oh, I almost forgot. The AC was nice and quiet. 😀
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 28 Jan 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay. We look forward to seeing you in the future.

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling north on I-77 and found this Comfort Inn to be very convenient to the interstate. Restaurants, gas stations and a Kroger grocery store were all close by and easily accessible. Check in was fast and the desk clerk was very personable and efficient. She made us feel at home.,Our room was quite comfortable and the flat screen LG tv was very large and great for watch the NFL playoff games! We’ll definitely stop again!
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 21 Jan 2024
Thank you for your review. We are so glad to hear you enjoyed your stay. We look forward to seeing you in the future.

10/10 Excellent

elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced! Clean and comfortable!
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 21 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 19 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

8/10 Good

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgrades. Snow removal
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 18 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

6/10 Okay

Mandy

Travelled with family
Disliked: Amenities
Very average. Do not stay if you are looking for quiet. You will hear every door open and close. You will hear every conversation happening in the hallway and the rooms next door. Luckily we only needed one night to pass through. It is close to a lot of fast food restaurants.
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 14 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & bright
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 11 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and affordable. Staff very pleasant. Conveniently close.to the interstate.
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 10 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor Ashley on 10 Jan 2024
Thank you for your review.

6/10 Okay

Hua, Futian

Travelled with family
Liked: Cleanliness, staff & service
The sound insulation of the room is not particularly good, and footsteps from the third floor can be heard while staying on the second floor. The mattress is very suitable for guests with back pain, as it is relatively firm.
Stayed 2 nights in Dec 2023
Response from Front Desk Supervisor Ashley on 8 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms were very clean. Restuarant's Close. Will stay again
Stayed 2 nights in Dec 2023
Response from Front Desk Supervisor Ashley on 1 Feb 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Loyd L

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel for sure. We enjoyed breakfast there but we don’t understand why the hotel called it “ continental breakfast “. The expression “ continental breakfast “ nearly changed our mind to book at another one. We think the hotel should not use the word continental
Stayed 4 nights in Dec 2023
Response from Front Desk Supervisor Ashley on 8 Jan 2024
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 1 Feb 2024
Thank you for your review.

8/10 Good

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 28 Dec 2023
Thank you for your review.

10/10 Excellent

Tawny

Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 28 Dec 2023
Thank you for your review.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 22 Dec 2023
Thank you for your review. We look forward to seeing you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 22 Dec 2023
Thank you for your review. We look forward to seeing you in the future.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 18 Dec 2023
Thank you for your review

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room, recently renovated and modern. Very clean and no bed bugs!!
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor Ashley on 17 Dec 2023
Thank you for your review. We look forward to seeing you in the future.