Exterior

Reviews of Microtel Inn & Suites by Wyndham Baton Rouge

2 out of 5
Microtel Inn & Suites by Wyndham Baton Rouge
10311 Plaza Americana Drive, Baton Rouge, LA

Reviews

5.4
Rating 10 - Excellent. 116 out of 844 reviews" "
Rating 8 - Good. 138 out of 844 reviews" "
Rating 6 - Okay. 158 out of 844 reviews" "
Rating 4 - Poor. 164 out of 844 reviews" "
Rating 2 - Terrible. 268 out of 844 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Booked for 2 nights. Arrived and immediately smelled pot outside in the parking lot. Once in the room, we killed 4 roaches within 10 minutes of entering. I immediately notified the gentleman at the desk that we wanted to cancel our 2nd night and would be finding another option. He told he would cancel the following morning for me when checking out. The next morning, he said Expedia would have to issue the refund for the 2nd night but that he would take care of it. No refund has been issued.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ivrin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a gd hotel
Stayed 1 night in Mar 2024

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service
Paid for breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Chandricka

Stayed 2 nights in Mar 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old
Stayed 1 night in Mar 2024

4/10 Poor

Skylor, baton rouge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
But my tv would not wk
Stayed 1 night in Feb 2024

2/10 Terrible

Lyric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, didn’t want to give extra towels, old looking No breakfast
Stayed 2 nights in Feb 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

gye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don' t go to this hotel
So bad..bad
Stayed 1 night in Jan 2024

2/10 Terrible

Mikiya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Tatiana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We will not be staying here again. This hotel is falling apart, staff is clueless and unprofessional. I paid a really high rate expecting a better experience and I was dissapointed from the moment I parked.
Stayed 2 nights in Nov 2023

2/10 Terrible

DeLanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE !!!
First off they kicked us out middle of night , me and my sister, 2 girls 21 &’ 19.. with NO refund!!! for a guest that was NOT staying with us for causing a disturbance outside our door.. after being there for a week and a half, paying everything we owed and causing NOT ONE PROBLEMS.. mind you we were here because it was the cheapest &’ all we could afford because our mom kicked us out, so we were stuck then left with no where to go at 12-1AM with no vehicle. so we were forced to rush and pack around midnight .. which led to us leaving an iPhone 13 Pro Max, some designer clothes, a rose sex toy (can I just say, EWW!), chargers, body soap/hygiene products &’ more. They are now saying nothing was in the room! Hmm, so someone came up off our stuff obviously. There was blood on my sheets… not once but TWICE!! Housekeeping NEVER came to change our sheets or renew towels. THEY HAD ROACHES!! Not tree roaches but the small nasty ones.. I killed at least 4! Also had a stink bug &’ infested with mosquitoes. Some of the workers were kind but for the most part they were RUDE as hell!!!! -2/10 recommend .
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Do NOT waste your money
Outside appearance is deceiving as interior is old, run down, dirty and string incense odor. Rooms are run down, bathrooms are a mess and this is after we changed rooms due to cleanliness. Would never stay here again and needs serious renovations. No breakfast or ice machines and outlets are unsafe
Stayed 3 nights in Nov 2023

4/10 Poor

Derrick

Stayed 1 night in Nov 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is disgusting

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities
The hotel presents itself as being abandoned. There were no guests besides my son and I. The man at the counter asked me if I was alone which was completely inappropriate since my reservation was for 2. There was an unlocked open window with a broken pane, no phone, refrigerator off, no ventilation in bathroom. Overall creepy and couldn’t wait to leave. Truthfully want a refund
Stayed 1 night in Nov 2023

6/10 Okay

Kendrick

Stayed 1 night in Nov 2023

2/10 Terrible

Cheryl

Business traveller
Disliked: Amenities
This hotel was pitiful. Elevator did not work and I am unable to climb steps. Reassigned a room that the bathroom was unusable as tub rusty and had poop in it yes 💩. I have pictures and wanted a refund but was told I needed to check out and no refund .
Stayed 1 night in Oct 2023

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms need major repairs tubs are stained and paint worn out.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Once inside it is a motel
This was a very rundown place. No towels in the room, elevator was broken, ice machine broken, no vending machines. Bathroom was a bit fearful to shower in. I do not care if I only paid 10 dollars I would not stay here and trust me it was close to a 100 for this place. Stay away
Stayed 2 nights in Oct 2023

2/10 Terrible

Blake

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve seen so far,
Check in was terrible and slow, people circulating around look like walking drug zombies, people blaring music in every other room, cigarette burns on my sheets and pillow cases along with stains, smelled TERRIBLE, hole in bathroom ceiling, stains on bathroom sink, AC only blew room temp air, the most disgusting hotel I’ve ever stayed foot in. Even if it is $10 a night you will still feel robbed.
Stayed 1 night in Oct 2023

2/10 Terrible

Natekia, Gautier

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nasty and dirty. There was loud music and people running in the hallway all night. There was no breakfast and the elevator was broken. Stairwells were also dirty and nasty.
Stayed 1 night in Oct 2023

2/10 Terrible

BRITTOn

Disliked: Cleanliness, staff & service, property conditions & facilities
Doors didn’t work elevator didn’t work toilet ran all all night to much noise
Stayed 2 nights in Oct 2023

2/10 Terrible

Danny

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Picture looks better on site than in person!
Nothing special, adequate for a one night stay. Signs saying no breakfast available and the pool was filled in with dirt, neither that I cared about. Room was small and a little run down. Elevator was out of order. Overall average for the price.
Stayed 1 night in Oct 2023

2/10 Terrible

Tameka

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was broken. Room was dirty. Left And got a refund.
Stayed 2 nights in Oct 2023

2/10 Terrible

Brook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Shalon

Travelled with group
Liked: Staff & service
Not a 5 star!
Older hotel that needs to be updated. Nothing fancy about this place. If u need quick over night stay then it would work. I got location confused but had to make the most of it.
Stayed 2 nights in Oct 2023

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Do not ever consider staying here
Stayed 4 nights in Oct 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was great but as k was checking in the guest was coming now to the lobby saying the rooms had bed. So as I went to my room and checked out room and bed it the the beds was full of bed bugs you had to look good but they was under the sheets the covers had trash and hate and dirt all over the fitted sheet and the bed bugs was horrible. I will say the front desk Clerk was so nice nice and had no problem with Refunded my money and was nice and apologized for the inconvenience and it wasn't not her fault the housekeeping staff should've been more aware of the issue since the covers wasn't not clean means tgeg don't clean the room are wash the sheets and bedspread Daily are weekly by the looks of the room.

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smells moldy thw minute you walk in the lobby and the room was worse! Tv didn't work and when we told front desk, he brought in HDMI cords for a tv getting no power. I've never seen a hotel room so small that had one queen bed in it, with 12" on either side of it. Bathroom had burn marks around the sink. The only thing that kept us there was the sheets were clean and it was too late to drive 2 hrs home. Got up the next morning, threw on clothes and left!
Stayed 1 night in Oct 2023

2/10 Terrible

Rodney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Charles

Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Lamonica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Asia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Danielle

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Leon

Disliked: Amenities
It was basically a low budget property. And NO BREAKFAST though I was told that a continental breakfast would be provided.
Stayed 2 nights in Sep 2023

2/10 Terrible

Kyra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appliances such as television weren’t working and weren’t fixed upon asking. Bathroom was dirty and seen roaches. Was not provided with extra towels. Mon smoking room but Cigarette holes in bedding. Outlets didn’t work. Assistance did not come when we asked for help.
Stayed 1 night in Sep 2023

2/10 Terrible

Victor

Disliked: Staff & service
dogshit hotel
never told it was 21+ and also never refunded my money for the night i paid for
Stayed 1 night in Aug 2023

8/10 Good

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to bring back the breakfast
Stayed 1 night in Sep 2023

2/10 Terrible

Kendrick

Stayed 1 night in Sep 2023

10/10 Excellent

Beezy

Stayed 1 night in Aug 2023

2/10 Terrible

Shakira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst management. guy at front desk collected extra cash on top of charging my card 4 times!
Stayed 1 night in Aug 2023

10/10 Excellent

Beezy

Liked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

sierra

Stayed 1 night in Aug 2023

2/10 Terrible

Kieran

Disliked: Staff & service, property conditions & facilities
The room was completely filthy and we had booked for 13-14 they made us check out at 11 on the 13 we checked in at 5am
Stayed 1 night in Aug 2023