Amazing staff. They were all very nice, very friendly and very helpful.
About the room, the bathroom is really nice, the shower, OH, THE SHOWER! The shower is amazing, water pressure is perfect, especially being on the 8th floor. The room was a bit tired, but very clean and the bed was one of the comfiest beds I have ever slept on.
Could do with a kettle, I did miss having a nice cuppa in bed.
The area has everything that you need, and buses and metro stations are very nearby.
I will definitely be going back, it was in the perfect location for the purpose of my trip, and I have felt at home.