Lobby

Reviews of Chic & Basic Velvet

3 out of 5
Chic & Basic Velvet
C/ Consell de Cent, 74, Barcelona

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 379 reviews" "
Rating 8 - Good. 181 out of 379 reviews" "
Rating 6 - Okay. 63 out of 379 reviews" "
Rating 4 - Poor. 15 out of 379 reviews" "
Rating 2 - Terrible. 5 out of 379 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Katy

Business traveller
Liked: Cleanliness, staff & service
Stayed here for a conference, was good for what I needed. The breakfast area was very nice, check-in and check-out were easy, and the front desk staff were helpful. The walls are very thin, so you can hear doors closing from anywhere. There was no key for the safe in my room and the shower head wasn't very clean. Would stay again for a conference but not for a longer vacation.
Stayed 4 nights in Mar 2024

10/10 Excellent

scott, manaquan

Liked: Cleanliness, staff & service, property conditions & facilities
no parking close by,
Stayed 1 night in Feb 2024

8/10 Good

patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very chic and fun. The room is too small
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cosy
Small room but comfortable enough for one night
Stayed 1 night in Oct 2023

8/10 Good

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and beds were comfortable. The staff was nice and location is quiet. They have a tub inside the rooms but jets were not functioning
Stayed 2 nights in Jul 2023

8/10 Good

Dory Abou

Liked: Property conditions & facilities
Good next to the fira barcelona
Stayed 4 nights in Jun 2023

2/10 Terrible

Hannah

Travelled with group
Disliked: Property conditions & facilities
I would not recommend this hotel for many reasons. It’s very loud, you can hear everything that everyone was doing. Maid service, hotel guest entering and leaving their rooms, toilets flushing and showers running. We were located on the first floor and it smelled like a wet and dirty basement. The sheets felt damp, your clothes would feel damp. It was impossible to feel clean. It was not worth the price at all. Very disappointed. Don’t let the name fool you, she is basic but not chic.
Stayed 4 nights in Jun 2023

6/10 Okay

SHARDUL

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Takao

Stayed 2 nights in Aug 2022

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So parts need redecorating
Stayed 1 night in Aug 2022

6/10 Okay

Tania

Travelled with partner
Liked: Staff & service, amenities
Great location for Barcelona Santos and Placards d’Espanya. Hotel has a quirky design and you can make free coffee and take free cake all day. However the rooms are a little shabby. No mirrors in the bedroom and only plugs on one side of the bed. We were woken up by a huge group of people talking loudly for about 30 minutes outside our room at 6.30am.
Stayed 1 night in Aug 2022

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great experience here! Comfy beds, love the drinking water tap, good common area, the honor system bar was a cute touch, and the AC was phenomenal! Would stay here again!!
Stayed 2 nights in Aug 2022

8/10 Good

Robert, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel. Great cost/quality rate.
Excelent hotel. Great cost/quality rate. Personnel extremely polite. I will be back.
Stayed 1 night in Apr 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel! The front desk staff were awesome. They helped us so much in navigating Barcelona. I would definitely stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great feel and lots of convenient features. Rooftop area for view and sunbathing, breakfast lounge with free coffee machine and balcony seating, great central location easy to walk or take metro. A great value!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Super comfortable bed, room had all the accoutrements I needed, easy check in. Would stay here again.
Stayed 1 night in Sep 2021
Response from Helena on 3 Nov 2021
Dear guest, Thank you very much for taking the time to rate our services and for your words. We are glad you enjoyed our beds, it is one of our customer's favorites! We hope to see you soon!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location... this hotel is located just a few blocks from the Plaza España and it has a lot of restaurants around. Good food selection.
Stayed 2 nights in Jul 2021
Response from Helena on 3 Nov 2021
Dear guest, Thank you for coming to our hotel and for taking the time to write this comment. Is a really good area for food lovers, there is a lot of options. We hope to see you soon so we can recommend you more amazing restaurants nearby!

10/10 Excellent

Thomas

A lovely very clean, charming, safe hotel for all!
Stayed 1 night in Jul 2021
Response from Helena on 3 Nov 2021
Dear Thomas, Thank you very much for your fantastic review about your stay at our hotel. We hope to see you soon!

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service
The service was excellent! The 2 Elena's at the front desk were awesome! They helped with directions, train tickets, local information. They really went over and above to make us feel welcome, so Thank You! :) We were in the heart of the city and enjoyed walking everywhere and getting to know Barcelona.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mo, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your money somewhere else , This is a superb Hotel very clean and classy, polite staff, good location and nice breakfast. I will recommend it 100%.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Barcelona hotel
I stayed at the Chic&Basic Velvet hotel whilst attending a conference at Fira Barcelona Gran Via. I really enjoyed staying at this hotel - particularly liked the free tea and coffee and the lovely terrace. The location was great, just 10 mins walk from the Placa Espanya station, and very nice restaurants nearby. I will come back if I am ever in Barcelona :)
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
No cerrar piso E después de las 12:00 pm. Para poder charlar con amigos después de todo el día fuera del hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Kristin A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Within 5 minutes walk, at Catalonia Barcelona Plaza , there is a big shopping center that has everything you need. Clean rooms and friendly staff.
Stayed 2 nights in Jun 2019

8/10 Good

JK

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was neat & clean. Reception staff was helpful, spoke English. Reasonable choices of fruits, bakery, eggs, juices, coffees, teas, etc. Lobby was okay. Common space for tea, coffee, muffins, and (honor) bar. Common room & terrace were very pleasant for get-togethers, resting, reading, The rooftop was a nice place for people to sit around, sun-bathe, etc. The overall décor of the hotel was yes CHIC, but BASIC. We had to shift rooms three times in five days. No help in shifting Room sizes are small - compared to rates charged. Rates should have included breakfast.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
House keeping was very bad . They did not change a tower which we used no shampo refile , No trash can in room Room was too small
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, really chic and central! I loved the mezzanine rest area with a projection of Casablanca on the wall, Really creative.
Stayed 3 nights in Jan 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jan 2019

8/10 Good

Amanda

Liked: Staff & service
Great value for money
Best part was that all of the 4-5 reception staff were excellent, friendly, spoke great English and I felt very welcomed. The wifii worked well. Breakfast was excellent very broad selection of everything you could imagine and very tasty and nice long hours. The are amazing in they offer free sweets and snacks all afternoon. In close to the train station and the shopping part of town The rooms were smallish but adequate. Although because there is 1 window and the building has the courtyard in a central vent - it can get a bit stuffy if you want the window open for fresh air circulation. No problem if you are an a/c person.
Stayed 1 night in Dec 2018

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champions league trip
Good trip , great day with friends at the football and we qualified, so even better 😎
Stayed 1 night in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite small, but extremely comfortable and in a good location for a quick stay.
Stayed 1 night in Sep 2018

8/10 Good

Heidi

Liked: Cleanliness
Stayed 2 nights in Sep 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and room was very clean Nicely updated.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic experience
Nice, clean & chic boutique hotel. Excellent breakfast with nice garden area. Friendly and professional staff. Great location and great stay!
Stayed 2 nights in Jun 2018

10/10 Excellent

Ilsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the service and personnel were super friendly and nice, hotel has an excelent location!! i will come back!
Stayed 2 nights in Jun 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cute Hotel But Room Felt Like the Tropics!
Overall we had a very good stay. Hotel was clean, service was good, and the breakfast had a very nice selection. The internet was extremely slow. The air conditioning was not good. The temperature in the room was never comfortable.
Stayed 8 nights in Jun 2018

8/10 Good

Brett, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice oasis atmosphere in an unremarkable area
Location is a bit removed from Barcelona Sants, but easily accessible to several Metro stations. About a 45-50 minute walk to La Sagrada Familia and Park Guell, if walking is your thing.
Stayed 3 nights in May 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texans loved Barcelona!!
We loved our stay at Velvet! It’s a great location and our room was quiet and comfortable. We were a bit concerned about beds, per the other reviews we read. We called ahead to make sure we’d have a good double bed and we were told it would not be a problem. It turns out it was in fact two beds pushed together, HOWEVER it was not a problem for us at all. The bed was made up with one set of sheets and it was almost imperceptible that it was actually 2 mattresses. We slept very comfortably. The staff was very friendly and helpful. We recommend renting bikes for your time in Barcelona. It was a super great way to see the city!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice lobby but the rest of the hotel is run down. Very small room. Bathroom needs help— door doesn’t close easily and the frame had lots of nail holes. Located off the beaten path which did make it less noisy. Not a fan of the blue lights in hallway—movie theater theme seemed odd to me.
Stayed 1 night in May 2018

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and clean spacious rooms
Room was clean and spacious with enough storage space and the bathroom was also clean. The designs were cosy and relaxing in the room. The hotel staff were polite and patient on more than one occasion helping with tourist questions. The walls of the room were a bit thin though so whenever the cleaners in the morning cleaned next door I would be woken up right away. Also the curtains although thick weren't blocking out all the light which for someone like me, needing pitch black darkness to sleep, wasn't helpful. Breakfast had quite a variety of items.. personally I think they needed to add more hot options like other egg choices. Their jam and nutella-filled pastries were beautiful though. The hotel is in a decent location, the area itself is rather residential but is located in good proximity to the Nou Camp, the gothic quarter, Sagrada Familia and Montjuic.