Exterior

Reviews of Viva Garden Serviced Residence

4 out of 5
Viva Garden Serviced Residence
1988 Sukhumvit Rd, Phra Khanong Tai, Phra Khanong, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 787 reviews" "
Rating 8 - Good. 299 out of 787 reviews" "
Rating 6 - Okay. 41 out of 787 reviews" "
Rating 4 - Poor. 13 out of 787 reviews" "
Rating 2 - Terrible. 2 out of 787 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Cheraporn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 13 nights in Feb 2023

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accesible to train to city centre and more restaurants and food 😁

8/10 Good

Goh

Travelled with family
Liked: Cleanliness, room comfort
Value for money
Good apartment to stay for family or couple. Overall facilities are perfect.. Only thing to highlight is water heating not constant.. hot shower can turn into cold wash
Stayed 3 nights in Jan 2023

6/10 Okay

Nabil

Travelled with partner
Furniture a little bit old and need to renew

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very nice staffs and good and clearn room
Stayed 1 night in Dec 2022

10/10 Excellent

Nachiketa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
staffs are very friendly and fulfilled my needs
Stayed 26 nights in Nov 2022

10/10 Excellent

ki seok

Stayed 5 nights in Dec 2022

6/10 Okay

WEE LIN

Business traveller, Travelled with group
Strategic location, near to BTS, so many local street food nearby, and 7-11 stores just around the corner. The room is super big, very big, just the amenities are old. Especially the heater of washroom, cannot work properly. It is either too hot or too cold, and the temperature keeps changing. TV is good, it comes with Youtube apps.

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
I had a lovely stay here, nice apartments with friendly staff. Would recommend!
Stayed 6 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Nancy on 4 Sept 2020
Thank you for taking the time to review us .

10/10 Excellent

John

Liked: Cleanliness, room comfort
very nice accommodations
overall our stay was extremely nice. suite was large, housekeeping adequate, and the hotel was within close proximity to the metro rail and the bus stop was right out front of the hotel. pool and gym very good and our balcony was extremely large. my only complaint (small one) was the shower pressure....weak. also the hotel did not provide an english language newspaper.
Stayed 2 nights in Aug 2020
Response from Nancy on 12 Aug 2020
Thank you very much for taking the time to share your experience at Viva Garden Residence ,I am very pleased to read that your stay was an enjoyable with our service. We apologize for the unusual newspaper service disturbance you experienced. This issue will pass to management team for improve; we hope to see you back again soon

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020
Response from Nancy on 1 Jul 2020
Thank you for your comment

8/10 Good

Verified traveller

Stayed 7 nights in May 2020
Response from Nancy on 14 May 2020
Thank you for sharing your experience and we do look forward to welcoming you back to the hotel in the future. Please feel free to contact us if we can assist.

10/10 Excellent

JANSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nancy on 18 Mar 2020
We are so glad to hear that you enjoyed your stay .We are looking forward to see you soon.

10/10 Excellent

Kristy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent experience
Stayed 3 nights in Feb 2020
Response from Nancy on 10 Feb 2020
Thank you very much for taking the time to write this review and share you your wonderful experience. We are so glad to hear that you enjoyed your stay .We are looking forward to see you soon.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for couple or family
We enjoyed almost everything about Viva Garden. The room was clean and comfortable, staff very pleasant, massages enjoyable and affordable, convenient location near BTS. Our only problem was with the shower, impossible to set water at comfortable temp, it was either too hot or cold.
Stayed 4 nights in Jan 2020
Response from ์Nancy on 10 Jan 2020
Thank you very much for choosing Viva Garden Residence and recent stay in Bangkok, We are always glad when hearing for your reviews. They help us improving our services. Thank you once again for sharing your experience please do not hesitate to contact me for any future assistant.

8/10 Good

GARRY

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Nov 2019
Response from Nancy on 19 Nov 2019
It is our great pleasure to get your shared experience staying at Viva Garden Residence,and we are looking forward to welcome you in the next future.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb large modern apartment. Well worth the extra to get the larger room with wrap around balcony. Easy access to the sky train and lots of local life around.
Stayed 4 nights in Oct 2019
Response from Nancy on 6 Nov 2019
It is our great pleasure to get your shared experience staying at Viva Garden Residence, we appreciated all your compliments us and we are looking forward to welcome you in the next future.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Nancy on 11 Oct 2019
Thank you for sharing such kind comments about us all. Your feedback very helpful .We endeavor to do our best each and every day and we all look forward to welcoming you home to Viva Garden Residence.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good condition, large room, clean and tidy. Staff are friendly and helpful.
Stayed 2 nights in Oct 2019
Response from Nancy on 8 Oct 2019
It is our great pleasure to get your shared experience staying at Viva Garden Residence, we appreciated all your compliments us and we are looking forward to welcome you in the next future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Good rooms, friendly staff and enjoyed my stay ver much.
Stayed 3 nights in Sep 2019
Response from Nancy on 27 Sept 2019
There is nothing more grateful than learning that you have a pleasant stay with us .We all look forward to warm welcoming you back to our beautiful hotel again in the future.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel = Happy couple
We had an outstanding stay at this hotel. Everything was well organised and staff were extremely friendly and attentive. The room was big and clean, comfortable and well equipped for our 8 nights stay, and the breakfast was delicious with a great variety of foods. When my wife and I return to Bangkok for a long stay, we will definitely stay at this hotel again, as it is located conveniently near the BTS line.
Stayed 8 nights in Jul 2019
Response from Nancy on 12 Aug 2019
It was highly appreciated to read your review with thank you so much for spending your time to write and recommend us. Moreover, I am very delightful to learn that you desire to stay with us upon your return to Bangkok. We will keep looking forward your next visit with us.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the sky rail. Amazing staff, lovely rooms, great pool, they can’t do enough for you. It’s a bit far out but you get more for your money and plenty of space.
Stayed 5 nights in Jul 2019
Response from Nancy on 17 Jul 2019
Thanks for joining the conversation and review of Viva Garden Residence! We’re so pleased to know that you enjoyed your stay; we are truly delighted that you enjoyed your experience with us, we are looking forward to welcoming you back to Viva Garden Residence in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time to stay in Viva Garden, everything is as good as before. Room is big and clean, staff are very polite and helpful. However breakfast is fair as option is limited.
Stayed 3 nights in Jun 2019
Response from Nancy on 19 Jun 2019
Thank you for sharing such kind comments about us all. Your feedback very helpful .We endeavor to do our best each and every day and we all look forward to welcoming you home to Viva Garden Residence.

10/10 Excellent

Elizabeth L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience!
We had an amazing experience at this hotel! We held a small workshop there for a couple days. Everything about it was perfect. The staff was very attentive to our group and accommodated all of our needs. The customer service of all the staff members is exceptional, very polite and professional. The meeting room, meals, and snacks were all high-quality for a very reasonable price. The rooms are spacious and comfortable, with a couch and kitchen; all for a great price. The environment, including the pool and fitness room, is so nice, I even booked 2 more nights to just relax there after our workshop finished. It is right next to the BTS station, and there is a wide range of restaurant options nearby, as well as a Starbucks and many 7-Elevens. Tesco Lotus is just one BTS stop away for groceries, if you want to cook in the kitchen. Can't say enough wonderful things about this hotel! I will definitely be booking it again and recommending it for all future meetings or conferences in Bangkok.
Stayed 2 nights in May 2019
Response from ์Nancy on 6 Jun 2019
Thank you very much for taking the time to share your experience at Viva Garden Residence ,I am very pleased to read that your stay was an enjoyable with our service. Your glowing words are greatly appreciated by us all, and we are glad that you have found your preferred place to stay while in Bangkok. we are looking forward to welcoming you back to Viva Garden Residence in the future.

8/10 Good

WAI YEE

Liked: Staff & service, room comfort
Convenient and spacious washroom
First time stay in 4/F., but the air conditioner was out of order, then the staff arranged another room at 2/F. Overall is good, they have provided iron, iron board, Kitchenette and equipment, mircowave inside the room, and there is laundry room at the ground floor, put only THB50 and use laundry machine and dryer, very convenient. Nearby within 5 mins walk, there is BTS station and 7-11.
Stayed 5 nights in May 2019
Response from NANCY on 20 May 2019
Thank you for sharing such kind comments about us all. Your feedback very helpful .We endeavor to do our best each and every day and we all look forward to welcoming you home to Viva Garden Residence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Nancy on 12 Apr 2019
It is our great pleasure to get your shared experience during staying at Viva Garden Residence, we appreciated all your compliments us and we are looking forward to welcome you in the next future

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the smell of the hotel was exceptional.
Stayed 2 nights in Apr 2019
Response from Nancy on 7 Apr 2019
Thank you for sharing such kind comments about us all. Your feedback very helpful .We endeavor to do our best each and every day and we all look forward to welcoming you home to Viva Garden Residence.

8/10 Good

TeresaLaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ban Chak BTS. 7-11 is nearby. Room is tidy and clean. Staff is polite. Pool size is good. A bit noisy from school. Will consider to book next time.
Stayed 4 nights in Feb 2019
Response from Nancy on 18 Feb 2019
Thank you for taking the time to review us . I am pleased to learn you enjoyed your stay with us. I have noted your compliments about our location, rooms and staff. . Thank you for your feedback and I look forward to hosting you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the gym opens 24hr. Disappointed about no washer and dryer in one bedroom unit... They changed the policy 9/18. Would be nice If they provide more washers and dryers in Lundy room. They only had 3 washers and one was out of order so we need to wait and go back couple times if washers are available. Stuff are great and they were very professional and helpful. Front Desk stuff name Pok was great! Had smiles all times and willing to help for anything! Also bell desk Patrick is always make us happy and make us come back to the hotel every time we go BKK.
Stayed 9 nights in Jan 2019
Response from Nancy on 4 Feb 2019
Thank you for taking the time to review us I am pleased to learn you enjoyed your stay with us. I have noted your compliments about our location, rooms and staff. It's equally pleasing to learn that you will stay with us again in the future. Thank you for your feedback and I look forward to hosting you again soon.

8/10 Good

Stella, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: 1) Friendly and helpful staff 2) Clean and comfortable room 3) Strong water pressure in bathrooms Didn't like: 1) Slow drainage at shower and toilet areas 2) One of the bathrooms had poorly fixed shower curtain railings that could easily fall off when the curtain is pulled.
Stayed 4 nights in Jan 2019
Response from Aoy on 1 Feb 2019
Thanks for staying with us. We appreciate your feedback. Look forward to welcoming you to Viva Garden Serviced Residence.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from ์Nancy on 1 Apr 2019
Thank you for your wonderful comment about your recent stay at our Viva Viva Garden Residence! It is comments like these that keep us going! We will pass on your kind words to our staff. We are looking forward to welcoming you soon again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Family friendly hotel
Family friendly hotel. Near BTS train station, indoor kids room, laundry room, swimming pool, restaurant, king size bed, 7-Eleven neatby, and Starbucks across the street. Hotel staff was excellent and very helpful.
Stayed 4 nights in Dec 2018
Response from Aoy on 4 Jan 2019
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

10/10 Excellent

Cherd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay peacefully
Great place to stay. With little touch-ups, this place can be really great.
Stayed 3 nights in Dec 2018
Response from Aoy on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Aoy on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a great deal for a big apartment. Great staff, if space is a priority for you this a hotel is a good deal
Stayed 1 night in Nov 2018
Response from Aoy on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

8/10 Good

Mim, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally nice
Initial room was nice but overlooked construction so we asked for a change. We moved the following morning and while room was smaller it was a nicer view. Staff was nice about it. Enjoyed out stay all in all. Will stay there again.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable, but not for first time visitors
Affordable quality hotel, if you are not first time in Bangkok. Otherwise bit far away from the historic area where Wat Arun and Grand Palace are located. There is BTS station 3 min walk.From there roughly 12 to 15 min to main shopping sites. The pool is rather small.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to BTS hotel
good location , just next to BTS Bang Chak. Simple and nice hotel with everything, Pool, gym room, spa (very value for money). Breakfast is OK. Will consider to come back again in our next visit to Bangkok.
Stayed 4 nights in Sep 2018
Response from Kannika on 8 Oct 2018
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

goh, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and spacious
Room is very spacious. Have a kitchen and a living room. Temperature of shower and bath tub is not hot enough. In-house spa need to upgrade staff’s English. One man show is kinda inprofessional. Incident: went to the spa (small space) and ask the staff aka masseur whether I pay for my massage first. She took my money and asked me to write my room number in a receipt. After everything, I came out of the room. She handed me the receipt and asked for payment. I told her that I have paid. She insisted that I did not. After much explaination from myself, she insisted that I did not. I show her the change she gave me. Then she took out her money box. She started to calculate her money and said maybe she had made a mistake. I am Super upset as there were Other guests...
Stayed 4 nights in Aug 2018
Response from Aoy on 27 Aug 2018
Thank you very much for staying with us. We appreciate your feedback! The hotel apologizes for the mistake and will try the best that it won’t happen again. Look forward to welcoming you to Viva Garden Serviced Residence.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2018
Response from Aoy on 27 Aug 2018
Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The location of the hotel is excellent and amenity is good with a lot of local food to offer around the hotel area.We’ll book this hotel again the next time we’re back in Bangkok
Stayed 3 nights in May 2018
Response from Aoy on 17 Jul 2018
Dear Johnson, Greetings from Viva Garden Serviced Residence. Thanks for staying with us. We appreciate your feedback! Look forward to welcoming you to Viva Garden Serviced Residence.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
Have stayed annually for the past four years. Staff remember us as if we were there yesterday. Extremely helpful and friendly with great rooms and facilities. Very close to BTS so great location as well.

10/10 Excellent

Edric, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is 3 mins to BTS. Take BTS to Central World is just about less than 20 mins. Downstair there's small market at night 6-10pm, you can purchase your dinner/supper there. There are also convenient store like 7-eleven everywhere downstair. (Appro four 7-elevens and a family mart on your sight)
Stayed 4 nights in Apr 2018

10/10 Excellent

KOK CHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service apartment
Friendly staff good location easy to move around only need longer time to siam station

10/10 Excellent

MB, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great location, great staff, great apartment. Very nice and clean. Enjoyed every minute of our stay. Thank you!
Stayed 12 nights in Mar 2018

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable
The room was spacious and comfortable. The staff was friendly and very helpful. Breakfast is excellent and worth the money. This hotel is an outstanding value for the price.
Stayed 2 nights in Jan 2018
Response from tarn on 2 Feb 2018
Thank you very much. Look forward to welcome you to stay with Viva Garden Serviced Residence next time. Best regards, Tarn.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious
The rooms were spacious and very well kept. Only complaint was that the breakfast foods were not kept hot. Delicious but cold...overall an excellent stay.
Stayed 4 nights in Jan 2018