Property entrance

Reviews of Tawana Bangkok

3 out of 5
Tawana Bangkok
Surawongse Road, 80, Bangkok, Bangkok Province

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1000 reviews" "
Rating 8 - Good. 477 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks can be deceiving
The lobby looks amazing big that’s what it attracted me to book this hotel. The carpet hall, the elevator carpet and the room carpet was very old and DIRTY!!! Plus all furniture was old and ugly!!!
Stayed 5 nights in Dec 2021

8/10 Good

Pamela

Liked: Staff & service, room comfort
Good Bye Tawana
This was a grand hotel in prime location. It has been sold and the last guests checked out 30 December 2021. I have heard 2 stories - 1 -it will be renovated; 2- it will be torn down to build condos. There are some lovely decorative pieces I hope will be saved.
Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away very crappy hotel .
Aircon not working restaurant not open . Pool not clean . Room dirty . Very bad hotel . Not up to date . Poor internet . And forget tv no Chanel’s to watch not even news . Don’t beleave to photos not up to date .
Stayed 1 night in Nov 2021
Response from Kanitta on 25 Nov 2021
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

2/10 Terrible

Narong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad condition room. Wall was pain was coming off. Broken shower head, stain wall, door and carpet. I had to leave after the first night even I had 2 nights reservation. Never go back there again.
Stayed 2 nights in Nov 2021
Response from Kanitta on 9 Nov 2021
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

8/10 Good

Wasim ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kanitta on 5 Jan 2021
Thank you for stay with us. We are looking forward to welcome you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
Response from Kanitta on 2 Jan 2021
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive, staff was very helpful and very nice
Stayed 1 night in Dec 2020
Response from Kanitta on 29 Dec 2020
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

8/10 Good

Verified traveller

Liked: Room comfort
Pool area needs to be cleaned
Stayed 1 night in Nov 2020
Response from Kanitta on 29 Dec 2020
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

10/10 Excellent

randy

Liked: Staff & service, amenities, property conditions & facilities
The property had remodeled, looks amazing . Only negative part, the hallway to the bedroom had a smell of cigarettes even though there is sign all over stating no smoking. But the first couple days the room smelled liked 2nd air smoke...
Stayed 10 nights in Mar 2020
Response from Kanitta on 26 Mar 2020
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT value
I had booked a room for a night at double the price and regret that I didn’t stay here first. Old world charm really well maintained. The furnishings in my room were not new, and I loved them. It looked like a set from a 1970’s TV drama, but everything is absolutely just like new, cleaned and well maintained. My room wasn’t quite ready when I arrived so they allowed me to swim in the pool while I waited. The changing rooms near the pool were clean and the pool was sparking clean. Such a great hour and a half in the sun. And no one else was there, save for one guy who left a little after I arrived. Had the pool to myself. Very nice. I’m definitely going to go back there next time. I hope nothing changes.
Stayed 1 night in Mar 2020
Response from Kanitta on 12 Mar 2020
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Excellent location. Good choices at breakfast buffet but no decaf coffee.
Stayed 1 night in Feb 2020
Response from Kanitta on 6 Mar 2020
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Kanitta on 4 Mar 2020
Thank you for stay with us. We are looking forward to welcome you back again.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay Love this hotel
Stayed 1 night in Feb 2020
Response from Kanitta on 15 Feb 2020
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

6/10 Okay

N.Kim, Singapore

Business traveller
Liked: Staff & service
Hotel is quite old and that is why it smells a little nasty in the room.
Stayed 1 night in Jan 2020
Response from Kanitta on 19 Jan 2020
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay. Patpong night market, BTS (sky train) and MRT (subway) are within 5 minutes.
Stayed 1 night in Jan 2020
Response from Kanitta on 18 Jan 2020
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location in Patpong, prices can be reasonable depending on current promotions. Rooms are a little old and could use an upgrade. But otherwise a nice hotel. WiFi is SLOW.
Stayed 1 night in Dec 2019
Response from kanitta on 4 Jan 2020
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

10/10 Excellent

PATRICK P G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, highly recommended.
It was Christmas season and the hotel has created a wonderful atmosphere for it. The first impression was superb! The service was friendly and efficient. Except the pool was smaller than expected, didn’t managed to use though had prepared to. The location is not too bad, a little walking to nearby subways but is alright. Near night market & just 3 stops away from ferry rides. I will recommend anyone to stay here, it was a pleasant experience, especially with promotional rates! Thumbs-up!
Stayed 3 nights in Dec 2019
Response from Kanitta on 27 Dec 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Provided ice bath for sprained foot. Excellent breakfast. Very comfortable bed. Kettle in room to make coffee.
Stayed 1 night in Nov 2019
Response from Kanitta on 28 Nov 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you.

10/10 Excellent

TM, JP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The facilities are bit old but well maintained
Stayed 1 night in Nov 2019
Response from Kanitta on 23 Nov 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you.

8/10 Good

dmitriy

Liked: Cleanliness, staff & service, room comfort
I got free update
Stayed 8 nights in Oct 2019
Response from Kanitta on 12 Nov 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Kanitta on 12 Nov 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again.

6/10 Okay

Chew

CONFUSED
During check in I requested for a upgrade n this was the answer I got. Ans. : we only upgrade guest when the hotel is full. Very confused.
Stayed 7 nights in Oct 2019
Response from Kanitta on 7 Nov 2019
In cash hotel fully booking hotel will upgrade guest to room next category. Thank you.

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home far from home
Great hotel, wonderful service, amazingly clean, extremely welcoming staff, caring management
Stayed 1 night in Oct 2019
Response from Kanitta on 7 Nov 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kanitta on 28 Oct 2019
Thank you for stay with us. We are looking forward to welcome you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Kanitta on 28 Oct 2019
Thank you for stay with us. We are looking forward to welcome you back again.

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was above expectations Really first rate and I think we even enjoyed up graded rooms. I would highly recommended this superb hotel! I’ll be back for sure!
Stayed 1 night in Oct 2019
Response from Kanitta on 22 Oct 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Food very bad . No wifi in room . Room on 5 level can hear car on the street . Really need to update room . $ 65 / night what can you expect ?
Stayed 1 night in Oct 2019
Response from Kanitta on 22 Oct 2019
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019
Response from Kanitta on 22 Oct 2019
Thank you for taking the time to review your stay with us. We appreciate your feedback. We look forward to welcoming you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
WiFi not working in the room. Small tv . 1 English Channel. That’s why it’s was so cheap
Stayed 1 night in Oct 2019
Response from Kanitta on 22 Oct 2019
Thank you for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you.

10/10 Excellent

Siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Kanitta on 9 Oct 2019
Thank you for stay with us. We are looking forward to welcome you back again. Thank you.

10/10 Excellent

MUVENTHIRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Kanitta on 10 Sept 2019
Thank you for stay with us. We are looking forward to welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Kanitta on 28 Aug 2019
Thank you for stay with us. We are looking forward to welcome you again.

10/10 Excellent

Bruce, Oklahoma city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here. Great hotel. They are undergoing some upgrades on the hotel and changing the look of the hotel. I preferred the old look but I guess they are trying to modernize. Will definitely stay here agai
Stayed 1 night in Aug 2019
Response from Kanitta on 16 Aug 2019
We really appreciate your nice review and your comments on our hotel following your recent stay. We look forward to welcome you back again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location The room is decent I wish the pool is open earlier
Stayed 1 night in Aug 2019
Response from Kanitta on 14 Aug 2019
Thank you very much for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you very much.

8/10 Good

Hock Guan Daniel

Liked: Staff & service, room comfort
Timely to give the hotel a fresh look!
The hotel facilities need to be refurbished/upgraded to cater to people with limited mobility. Also, they look dated and tired. It has recently upgraded the wifi.
Stayed 4 nights in Jul 2019
Response from Kanitta on 24 Jul 2019
Thank you very much for staying with us and sharing your kind feedback of your recent stay at the Hotel. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central place, a bit old, however renovations have started. Good price
Stayed 3 nights in Jul 2019
Response from Kanitta on 19 Jul 2019
Thank you very much for staying with us and sharing your kind feedback. We regret the uncomfortable caused during your stay with us. Please accept our sincere apology for these matters. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated Well priced Typical Thai hospitally
Stayed 4 nights in Jun 2019
Response from Kanitta on 29 Jun 2019
Thank you for stay with us. We are looking forward to welcome you back again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jun 2019
Response from Kanitta on 13 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

IG, Tel Aviv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and a very good breakfast
Stayed 4 nights in Jun 2019
Response from Kanitta on 12 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice
Stayed 2 nights in May 2019
Response from Kanitta on 8 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eileen

Liked: Cleanliness
Hotel a bit run down in a seedy area. I have to wait 2 weeks for my deposit to be payed back into my account .
Stayed 1 night in May 2019
Response from Kanitta on 4 Jun 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Lovinthemist

Business traveller
Liked: Staff & service, amenities
Great place to stay in Bangkok. Nice location near Silom
Stayed 1 night in May 2019
Response from Kanitta on 24 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hock Guan Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep improving to enhance customers’ experiences
The hotel room was clean and comfortable and the hotel is conveniently located. However, its interior decoration of main lobby and lifts look dated and are in need of refurbishment. Also, the room toilet and shower compartment are not equipped for people with limited mobility
Stayed 4 nights in May 2019
Response from Kanitta on 15 May 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for let us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything, clean and great staff
Stayed 5 nights in Apr 2019
Response from Kanitta on 29 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

randy, Nyc, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well kept, the staffs does an amazing job taking good care of the property.The only negative thing, is that they sometimes turn of the ac in the lobby area and its not appealing. Also the breakfast area need to change up the breakfast everyday as it can be boring at times and its really catered to for the Japanese clients.
Stayed 6 nights in Apr 2019
Response from Kanitta on 26 Apr 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for let us know.

8/10 Good

HOUZEFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Kanitta on 5 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All was fine except I have not stayed at the Hotel since the Breakfast Room was upgraded.and I must admit to being disappointed. For example, there were no cups on the table so one has to walk quite a way to get a cup of coffee. There was then no waiter service, re-filling cups, and so another trek. The fruit juices were stored in two locations. No Marmalade, which I would expect in any hotel. Sorry to moan, but...
Stayed 1 night in Mar 2019
Response from Kanitta on 5 Apr 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for let us know.

8/10 Good

Nat

Business traveller
Liked: Cleanliness, staff & service
Overall, it is a nice hotel. Nice location as well. Rooms are spacious. Minor inconveniences relates to the outdated look and appointments. The rooms have somewhat old look and feel. The wall outlets are inconveniently placed, making the charging of phone or computer rather cumbersome.
Stayed 3 nights in Mar 2019
Response from Kanitta on 1 Apr 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to write on this property. Bad in everything . Room condition extremely poor. Tap for cold water not working at all.
Stayed 1 night in Mar 2019
Response from Kanitta on 28 Mar 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for let us know.

8/10 Good

Richard, Columbus, OH USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. A little dated, but worked just fine for us.
Stayed 3 nights in Mar 2019
Response from Kanitta on 13 Mar 2019
Thanks for staying with us. We appreciate your feedback!