When we arrived we were welcomed by strange unwelcome-look. No hi hello, forget about smiling. First thing she said was how many nights and asked for confirmation number and passport. Very unpleasant look and attitude, it looked like someone had forced her to work. She handed the key, that's it. Even though hotel looked very empty we were given room facing back side where you could see old dirty house but then we didn't have guts to speak to that glum looking receptionist.
When I was about to take shower she called and asked me to come down with booking confirmation as she said she didn't get any confirmation. When I went down she bombarded me with questions like- how many nights (she kept asking me this question right from the beginning), breakfast included or not, shuttle service included or not etc. where I had clearly mentioned when we arrived.
I don't know about other rooms but ours had stains on the walls,this is the only hotel I stayed in Thailand which didn't have tea/coffee making facility. HK was great so was porter (concierge) who assisted with our luggage, very friendly and helpful (he gave us some direction and advise on how to go to city).
I think that receptionist should get more training or at least some tips from porter boy who was far better. Night Receptionist was little better.