This has been my go-to hotel in Bangkok. I was expecting less in these belt-tightening post-COVID days, but was gratified to note some actual improvements: bidet/douche attachments on the toilets and much improved toiletries, for instance. On the other hand, the breakfast buffet is about 15% less lavish than before, and the scrambled eggs are best described as lonely curds in egg soup. Oh well.
I woke up after a couple of hours of sleep on my first night to an odor resembling that of Bangkok sewage and/or dead animal coming from the room A/C. The staff admirably had me in a new room within half an hour. Unfortunately the new room was next to the previous one, so guess what I began smelling a couple of hours later. The manager did ask me after breakfast if the new room were satisfactory, and I had to answer negatively; the staff told me to pack my bags and await a phone call for another room. That call never came. Granted, they had a repairman out to fix the A/C in the defective room, and the odor began to subside in my new room, so I decided it wasn't worth pressing the issue. But that was a morning wasted.
Accidents happen, but I'm not sure I'll be staying there again.