Before we booked this hotel, we sent a few enquiries about baby cot, and were surprised at their prompt replies. (They do provide complimentary baby cots) We stayed for 3 nights and found this hotel very cosy with very friendly staff who, remembers our room number, gives full attention to us whenever we have queries and even helps us to flag for taxi on the street. They also have free hourly tut-tut shuttle trips to chatuchak market and the nearest BTS. Although the hotel lacks amenities like its own swimming pool and gym, and no cable tv channels in the room, the rooms are all uniquely decorated and spacious enough for my 15 month old baby to wander about safely. All in all, the attentive and friendly staff makes the place as cosy as it gets away from home.