Aerial view

Reviews of JC Kevin Sathorn Bangkok Hotel

4 out of 5
JC Kevin Sathorn Bangkok Hotel
36 Narathiwat Ratchanakarin Rd, Yan Nawa, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1014 reviews" "
Rating 8 - Good. 349 out of 1014 reviews" "
Rating 6 - Okay. 131 out of 1014 reviews" "
Rating 4 - Poor. 40 out of 1014 reviews" "
Rating 2 - Terrible. 28 out of 1014 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Location and staff were great. Even got a complementary birthday cake for my daughter without asking (or informing them it was her birthday). Staff were alway on hand to help with any questions. Definitely would recommend.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Guest,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Sincerely,

10/10 Excellent

Phachara

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spacious, clean, good location and very friendly and helpful staff.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Satawan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our 2 room suites. It’s so big our family of 4 were very comfortable for thr whole stay.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Wesley

Stayed 2 nights in Mar 2024

10/10 Excellent

Read

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

6/10 Okay

Tippy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good location but not clean enough for the price.
Stayed 1 night in Mar 2024
Response from Hotel Management on 5 Mar 2024
Dear Guest,Thank you for your review.Sincerely,

6/10 Okay

Aaron

Stayed 2 nights in Feb 2024
Response from Hotel Management on 26 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly and helpful
Stayed 3 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was truly exceptional. The room was modern and spacious. The staff were attentive and friendly. Through with all the information that they provided for us, plus giving us some great recommendations. This is a place I would love to come visit again. Thank you for having us.
Stayed 5 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
Dear Guest,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Sincerely,

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. Breakfast buffet was great and theres 3 options for dining when we were too tired after all day of exploring the city
Stayed 5 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
Dear Guest,Thank you for taking the time to leave us a rating! We’re thrilled that you had a positive experience with us.Sincerely,

6/10 Okay

John

Stayed 3 nights in Feb 2024
Response from Hotel Management on 26 Mar 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay 80 baht for one bottle of water. No VIP benefits?
Stayed 1 night in Feb 2024
Response from Hotel Management on 15 Feb 2024
Dear Guest,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.Sincerely,

6/10 Okay

Maria Emilaine Varon De

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Smells
Stayed 3 nights in Feb 2024
Response from Hotel Management on 15 Feb 2024
Dear Guest,Thank you for your rating.Sincerely,

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean luxurious
Stayed 2 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Guest,Thank you for your rating.Sincerely,

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was comfortable and quiet.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Guest,Thank you for taking the time to leave us a rating! We’re thrilled that you had a positive experience with us.Sincerely,

10/10 Excellent

Soukinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Let’s just say I finally found a hotel with good beds with a good price. Very comfy, the staff, the bell persons, the front desk, breakfast and overall service was great. The view from the room and the bar too was breathtaking. Only complaint was the bathroom floors are so slippery we have to be very careful not to slip. My whole family had multiple close calls, especially for my elderly parent. It was a scary and thankful no one was hurt. Our door was not completely closed after a cleaning due the a faulty design of the door. However I still enjoyed this place. The positives outweigh the negatives and it was a great stay. I finally had decent sleep after a week long vacation somewhere else. Thanks JC Kevin for a great stay.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Guest,Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day.Sincerely,

10/10 Excellent

Korey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time spent at the hotel was great. Check-in process was simple. Our passports were scanned, an email and phone number were taken and we were given our room keys (two keys for two guests). Room was extremely well kept (1king sized bed). Bathroom was clean with modern finishes. We requested a late check-out a few hours before having to leave and they allowed us to stay until 2pm. Gym and pool were both great. Open between 6am - 10pm. Pool was cleaned daily from what i noticed. The staff was kind, helpful and welcoming. I’d HIGHLY recommend staying here, will definitely be back!
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
Dear Guest,We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.

6/10 Okay

Anastasia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice size apartment, perfect for someone traveling with kids, there's a BTS a short walk away and a few nice restaurants around. Hotel's rooftop restaurant is very expensive. Our room's fridge and master bathroom both didn't smell that nice, but we didn't complain so potentially it was just that room s issue rather than the hotel as a whole
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy recomend it, especially price and quality
Stayed 3 nights in Jan 2024
Response from Hotel Management on 1 Feb 2024
Dear Guest,Thank you for your wonderful review! We’re delighted to hear about your positive experience with our hotel.Sincerely,Hotel Management

6/10 Okay

Honesto

Travelled with partner
Stayed 2 nights in Jan 2024
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for your rating.

10/10 Excellent

Paulina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for your rating.

10/10 Excellent

TSOLMON

Stayed 2 nights in Jan 2024
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for your rating.

8/10 Good

Kyongja

Stayed 1 night in Jan 2024
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for your rating.

10/10 Excellent

Leidy, Roswell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful, THANK YOU SO MUCH , so beautiful.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 1 Feb 2024
Dear Guest,Thank you so much for your kind words! It’s always such a pleasure to see you at our hotel. We can’t thank you enough for your ongoing support and can’t wait to have you with us again.Sincerely,Hotel Management

10/10 Excellent

YEOM

Stayed 3 nights in Dec 2023
Response from Hotel Management on 3 Jan 2024
Thank you for your rating.

8/10 Good

Huigwan

Stayed 2 nights in Dec 2023
Response from Hotel Management on 3 Jan 2024
Thank you for your rating.

10/10 Excellent

MA MOE MOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great for family and good breakfast
Stayed 4 nights in Dec 2023
Response from Hotel Management on 3 Jan 2024
Thank you for your rating.

10/10 Excellent

Jicel

Stayed 5 nights in Dec 2023
Response from Hotel Management on 5 Feb 2024
Dear Guest,Thank you for your rating.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really awesome from the staff to everyone that works there being courtesy and helpful
Stayed 3 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Dear Marcus,I would personally like to thank you for taking the time to share your feedback. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience.Best Regards,Hotel Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great resources - loved the room, the layout, the gym & pool. Like other guests, felt the hotel is getting a bit dated and could use an update. Staff were nice.
Stayed 6 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Dear Michael,I would personally like to thank you for taking the time to share your feedback. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience.Best Regards,Hotel Management

8/10 Good

Marie

Stayed 1 night in Dec 2023
Response from Hotel Management on 25 Dec 2023
Thank you for your rating.

8/10 Good

Elisabeth

Stayed 4 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Thank you for your rating.

10/10 Excellent

Akira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The view from the room was nice and good bathtub. About the room amenities were normal, that’s good for family trip.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Dear Akira,I would personally like to thank you for taking the time to share your feedback. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience.Best Regards,Hotel Management

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel and good value for money. Rooms are big and well appointed. Breakfast is good but it can get chaotic at certain times since there are many guests and not enough cooks at the egg station. The gym is better than the ones you find at similar hotels. Sauna and steam bath are both good and free. In all a pleasant stay in Bangkok.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Dear Julio,I would personally like to thank you for taking the time to share your feedback. Your valued feedback will help us improve our performance and attain our objective which is to thoroughly delight all our guests. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more pleasurable experience.Best Regards,Hotel Management

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Thank you for your rating.

6/10 Okay

EIZO

Stayed 4 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Thank you for your rating, please advise of how we can do better.

8/10 Good

Lars

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Management on 25 Dec 2023
Thank you for your rating.

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Thank you for full score.

10/10 Excellent

Anoop

Stayed 3 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Thank you for your rating.

8/10 Good

Kwok Ngor David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
near financial district, affordable for families
Stayed 3 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Dear Kwok Ngor David,Thank you for your feedback. It was always nice to know that you enjoyed the stay with us. Hope that you will visit us again in the near future.

2/10 Terrible

Yuan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
loud air conditioner. bug bites from couches and beddings. room service thrown away my ortho aligner as trash.
Stayed 4 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Dear Yuan,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hotel Management

2/10 Terrible

Alex, Houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Dear Alex,Thank you for your rating. Kindly provide more details of how we can improve the score. Best Regards,Hotel Management

8/10 Good

Nga Wing

Stayed 4 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Thank you for your rating.

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jingle bells in the elevator, on constant repeat more like a torture. My view was shared by many guests. It was loud and on a short repeat. The need English speaking staff members also
Stayed 5 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Dear Thomas,Thank you for sharing your feedback. I have shared your comment with the team to adjust the volume to ensure that they are more jolly and not disturbing. Hope that you will visit us again in the near future.Best Regards,Hotel Management

8/10 Good

S

Stayed 3 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
Thank you for your rating

10/10 Excellent

Guido

Stayed 5 nights in Nov 2023
Response from Hotel Management on 12 Dec 2023
Dear Guido,Thank you for your rating. Hope to welcome you back in the near future.Best regards,Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable room but service could be improved
The hotel was nice and clean, for the most part the staff was kind. We had a few hiccups during our stay, when we initially checked in they said the room we had booked was not available instead of a king bed we would have two single beds that could not be joined because they were sold out. We pushed back and the lady had a little bit of an attitude. When we returned a few hours later to check in she had found a king bed room for us. On our second day we asked for ice from room service due to an injury.. we waited nearly 2 hours before we had to call back to remind them. Later on in the evening we also had to wait quite some time for cutlery and plates.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 12 Dec 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Hotel Management

10/10 Excellent

Krid

Stayed 2 nights in Nov 2023
Response from Hotel Management on 18 Dec 2023
Thank you for your rating.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great pool area and roof top bar. Very much appreciated having access to shower/pool after check out so we could freshen up prior to our late night flight
Stayed 2 nights in Nov 2023
Response from Hotel Management on 27 Nov 2023
Dear Robert,Thank you for sharing your positive feedback. Hope to welcome you back to JC Kevin Hotel again in the near future.Best Regards,Hotel Management