Outdoor pool, pool umbrellas, pool loungers

Reviews of The Grand Bali Nusa Dua

4.5 out of 5
The Grand Bali Nusa Dua
Jl Nusa Dua Selatan No 8, Nusa Dua, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 220 reviews" "
Rating 8 - Good. 65 out of 220 reviews" "
Rating 6 - Okay. 20 out of 220 reviews" "
Rating 4 - Poor. 8 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with partner
The staff was exceptionally nice and accommodating. We arrived early for check in before heading off to play golf. Our bags were moved to our room and waiting when we returned. They also upgraded us which was a very nice surprise. Room was great, restaurant, pools and lounge were all amazing. Nothing bad to say about this stay.. price was more than fair, amenities like 24hr convenience, laundry, taxis all just outside the doors of the hotel. Would recommend to others and happy to stay again if we return.
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with partner
It is an older hotel but truly a grand one. The courtyard with twin 66 foot pools is an oasis of beauty. They have a beach club and a shuttle goes back and forth regularly. The breakfast is sumptuous and includes western and Asian foods. They did not do gluten free but with all the available choices, who cares! The beach club is gorgeous and the beach is wonderful- sandy, clean and so warm.
Stayed 2 nights in Mar 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Its sad that it has no elevator which should be installed for the convenience of those who are physically challenged, the elderlies and those with carriage or hand luggage etc.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, offering a better value option to beach side hotels with a manageable walk to the beach

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay. Walkable (10-15 mins) distance to beach. Nearby shops and restaurants. Excellent friendly service

8/10 Good

Jordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the restaurant
Stayed 3 nights in Nov 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Marsha at reception was a delight and upgraded our room. All our requests were attended to promptly. Very pleasant pool area. Only negative was the coffee from the coffee machine which was undrinkable.
Stayed 7 nights in Nov 2023

8/10 Good

Michiyo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が、友人4〜6人が余裕で一緒に過ごせる程のスペースがあり、バスルームもバスタブとシャワールームが別々で広く使いやすかった。
Stayed 5 nights in Nov 2023

10/10 Excellent

Roxane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best, so kind and friendly.
Stayed 6 nights in Nov 2023

10/10 Excellent

MINSOO, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge luxuries and clean, the swimming pools are awesome, restaurant food and service outstanding, breakfast bacon & eggs pancake’s cooked in front of you the chef so polite and accommodating. Rooms cleaned daily and beds made. Staff so polite and helpful. Excellent value
Stayed 7 nights in Sep 2023

10/10 Excellent

Cherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the charm amd character of the hotel...classic Balinese without the pretentiousness and expense of the western style hotel precinct (Marriot, Regis, etc) nearby.
Stayed 7 nights in Oct 2023

10/10 Excellent

Christopher James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly helpful staff made it a perfect stay
Stayed 5 nights in Sep 2023

10/10 Excellent

Stefanie

Liked: Cleanliness, property conditions & facilities
Absolutely great value!
Stayed 5 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Dillip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing except few small issues related to bathroom which Hotel fixed immediately. Breakfast Buffet was good, but they could consider adding more cuisines.
Stayed 5 nights in Sep 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location as it was close to al the restaurants. The twin swimming pools and the grounds were beautiful. The staff were lovely and our housekeeper was fantastic. The room was always clean and he even left me towel swans on the bed for my birthday. Thank you for making our holiday perfect.
Stayed 10 nights in Aug 2023
Response from The Grand Bali Team on 18 Aug 2023
Dear Deborah,We are very happy to read how much you enjoyed your stay and appreciated the service given by our Hotel staff to make our stay memorable.We are looking forward to welcoming you back soon for another wonderful experience.Kind Regards,The Grand Bali Team

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. I was unsure of the property's location in regards to dining and shopping but it was fantastic Our room was beautiful. Our dining experiences not so.The cost of food and drinks with the tax and service charges was quite expensive and our meals were not up to the standard that I thought this hotel would offer.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sutjipto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice big bed room, good breakfast, easy walking to the Bali Collection area, and local dinings. Right across from Circle K store, for any last minute snacks. Excellent location.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Tara

Stayed 1 night in May 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

michael, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team, really try their best both in the hotel and at the beach club. The Balinese government are carrying out work on beach defences but this has meant a few issues with diggers and trucks going up and down the beach. Not the hotels fault but a bit of a pain especially when some of the bamboo laid for the trucks got washed into the sea causing a risk
Stayed 1 night in Feb 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff were pleasant and very helpful, especially Marsha on reception. We have stayed here before but this time there was much more noise from furniture being dragged across the floor and doors slamming. This made our stay less pleasant.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and very friendly and attentive staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can highly recommend The Grand Bali Nusa Dua. All the staff were lovely and friendly. The room was very comfortable and clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, Balinese people are so nice and they need support after the pandemic and the special drama it has caused on this island only turned on tourism. Go there, help them!!!! Thank you
Stayed 6 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy, staff extremely helpful. Air conditioning didn’t work for a night, this was repaired as soon as it was mentioned
Stayed 8 nights in Jan 2020

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Musabbir, Sydney

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent amenities Wonderful food
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was loverly Staff at the front desk staff would go above and beyond to help and welcome me, the food was very nice, rooms were nice and big awesome bathroom and the pool was excellent.. ,
Stayed 2 nights in Oct 2019

10/10 Excellent

Allen Kuo-Reuy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Moira

Stayed 4 nights in Sep 2019

10/10 Excellent

Kimron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Bali, Nusa Dua. Very happy
Awesome place, staff, location and vibe. Would stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location ,staff,facilities all perfect. Poor internet the only fault. Had to regularly re log in and it was slow
Stayed 4 nights in Aug 2019
Response from deddy on 12 Sept 2019
Dear Sirs, Thank you very much for sharing your experience during your stay at The Grand Bali Nusa Dua. your feed back is much appreciated. We are sorry to hear that you have a problem with our internet access and it comes to our concern and currently we are fixing it and make sure our internet is fine. We hope that you will stay with us again in the next future. Kind regards, Deddy

8/10 Good

Verified traveller

Stayed 13 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas muy amables y atentas Las habitaciones muy cómodas
Stayed 6 nights in Aug 2019

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Bali Nusa Dua
Amazing place. Hotel is in really nice area. We have stayed in Premier suite and absolutely loved it. Lots of privacy and just amazing space. Pool area is really nice. Food was amazing and more than reasonable priced. Staff was amazing, always helpful and with a smile. Definitely would go back
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel in a good location
The hotel location is good but the hotel is old and the room has a mild mildew smell. The hotel does not look like the posted pictures. The bathroom has many black spots on the wall. We turn down the AC and the smell went away after a day or so (either that or we get used to it and cannot smell any more). The staffs are very nice and helpful. The hotel shuttle bus to Kuta is a one way trip and you have to arrange it ahead of time but it's ok. You also have to make prior arrangement for pickup/drop off at the Bali collection. The hotel private beach is fairly good and the beach is fairly clean but there are some rocks at the bottom so you need to wear shoe. The Nusa Dua area does not allow passenger pickup, just drop off only and that is a big nuisance. This forces visitors to use the hotel car service but there are ways to get around that, just not convenience.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! I could find NO faults whatsoever with this property. The cleanliness, food and especially the staff were exceptional! :)
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and spoke english reasonably well
Stayed 15 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay although staff coming into our room at 8pm unannounced to change 1 hand towel was odd and unnerving
Stayed 8 nights in Jun 2019

10/10 Excellent

Rahul, London

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are very friendly and always ready to assist. Big bathroom. Pool good size. The private beach is not part of the hotel. 15mins walking ,abit anoyying that you can't go after 1700 because the beach club is closed.
Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, comfortable and clean. Restaurant choice was good enough for lunch and evening meal should you decide not to eat out in local restaurants. Staff in all areas were extremely helpful and friendly. Very peaceful and relaxing. Hot water scolding hot and as a result warning signs should be placed. Would we go back most definitely as we had a fabulous time here.
Stayed 14 nights in May 2019

8/10 Good

TOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2019