Interior detail

Reviews of Mamo Hotel Uluwatu

3 out of 5
Mamo Hotel Uluwatu
Jalan Labuhan Sait, Pantai Suluban Uluwatu, Uluwatu, Pecatu, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 114 reviews" "
Rating 8 - Good. 46 out of 114 reviews" "
Rating 6 - Okay. 22 out of 114 reviews" "
Rating 4 - Poor. 8 out of 114 reviews" "
Rating 2 - Terrible. 8 out of 114 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking a break from the hustle & bustle of life
Staying at Mamo was fantastic! We both completely easy to unwind from our busy lifestyles. Everyone we met was very friendly, hotel staff were friendly, helpful, polite and nothing bothered them. Perfect location for us on our relaxation holiday.
Stayed 7 nights in Aug 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice toiletries but rouge monkies
Nice hotel, the pool area is quite small as are the rooms, and the single beds are very close together. They provide good toiletries (shampoo, conditioner and tooth brush kits). However, monkey came in through the balcony door and stole my raybans, so if you like opening balcony doors, this may not be the place for you..
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very nice and the room was maintained daily. Only problem was a bit of mold in the shower.
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Had to check out immediately bc the conditions were not as described.
Stayed 1 night in Aug 2019
Response from Mamo Hotel Uluwatu on 5 Sept 2019
Dear Guests we apologise due to inconvenient time spent during stay, but kindly be informed us your name, room number (was) and exact problem that you had in separate email for make us better in future time to make our future guest entire satisfaction thank you in advance and we are really appreciated your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Very relaxing with amazing staff.
Stayed 8 nights in Aug 2019
Response from Mamo Hotel Uluwatu on 30 Aug 2019
Dear Beloved Guests Many thanks for have been stayed with us and many thanks for your feedback We look forward to have your next stay Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that we have stayed at Mamo. It is super convenient to Single Fin and Uluwatu Beach.
Stayed 1 night in Jun 2019
Response from Mamo Hotel Uluwatu on 24 Jun 2019
Dear Beloved guest Many thanks for have been stayed with us and we are appreciated your feedback We look forward to have your next visit

8/10 Good

Stuart

Liked: Staff & service, room comfort
Ask to see your room first
The first room I stayed in was excellent - good a/c, good shower, clean. After a few days away, I returned but my second room (same type) the a/c wasn't very cold, the shower cycled on and off every 10 seconds or so, the shower didn't drain well (leaving the bathroom floor slimy) and the toilet struggled to flush. Overall I really like this guest house, but ask to see your room first as they may vary.
Stayed 5 nights in May 2019
Response from Hotel Management on 6 Jun 2019
Dear Stuart First of all I would like to extend my most sincerely thanks for stayed at Mamo Hotel. On Behalf and for all our Hotel Management we do apologize the inconvenience regarding on the facilities was not running as what it's supposed to be, and that not we expected neither. Our high respect for your review and based on that situation we will do our best to improve our facilities and our hospitality. Our most sincerely thanks and appreciation and wish to welcoming you on your next visit. Best Regards

8/10 Good

Verified traveller

Liked: Staff & service
No Frills But Epic Location!
Mamo is a no frills hotel but can not be beat for the price, location, and friendly service. If you're looking for somewhere affordable and easy right by Uluwatu or Singlefin, this is the place.
Stayed 4 nights in Apr 2019
Response from Mamo Hotel Uluwatu on 5 May 2019
Dear Guest, Many thanks for stay with us and we appreciated your feedback We wish to have your next visit Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really big, fantastic views, clean. Upon arrival our air conditioner wasn't working, however, the staff immediately came to the rescue and put a whole new unit in! The pool was spotless and lovely.
Stayed 1 night in Mar 2019
Response from Mamo Hotel Uluwatu on 5 May 2019
Dear Guest Many thanks for have been stayed with us, we look forward to have your next stay

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Dwi novia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing always happy to help! The rooms are nice nothing amazing but great for the price! The only downfall was the aircon it wasn’t that cold, we did speak to the staff and they came and serviced it which did little to nothing so they offered us another room which we didn’t do because we only had two more nights and a lot of bags haha so overall would stay again most definitely!!!
Stayed 4 nights in Dec 2018

10/10 Excellent

nivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Nice place and friendly crew.
Stayed 3 nights in Nov 2018

10/10 Excellent

Sidneylrig, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and close to beaches.
It was affordable and close to doing the things I wanted. Only downfall was the lights situation, the air con made a horrible sound everytime you turned the switch on and on my downtime the tv having only had 3 channels to watch.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hotel Management on 6 Jun 2019
Dear Guests Many thanks for have been stayed with us and many thanks for your feedback, we are highly appreciated it We look forward to your next stay with us :) Thank you Best Regards Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, easy walk to Uluwatu. Hotel was clean, and staff were great. We had a nice couple of nights.
Stayed 2 nights in Aug 2018
Response from Hotel Management on 29 Aug 2018
Dear Guest Many thanks for your nice review :) and many thanks for have been stayed with us We look forward to have your next visit Thank you

6/10 Okay

Alisa, Canada

Disliked: Cleanliness, staff & service
Location was great. It was way too expensive for what you got though.
Stayed 2 nights in Aug 2018
Response from Hotel Management on 9 Aug 2018
Dear Alisa Many thanks for have been stayed with us and many thanks for your feedback, we are highly appreciated it We look forward to your next stay with us :) Thank you Best Regards Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Convenient
We stayed here for 2 nights. It was close to a the surf and Split Fin restaurant. We visited a few local beaches and then continued our Indonesia trip to Komodo. We would stay here again.
Stayed 1 night in Jun 2018
Response from Hotel Management on 17 Jul 2018
Dear Guest Many thanks for have been stayed with us and many thanks for your feedback, we are highly appreciated it We look forward to your next stay with us :) Thank you Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In was slow, but OK
I made a new reservation the same day and already had a reservation for the following night. Traffic sucked getting there, so I was a bit short already before they could not locate my new booking. It eventually all worked out and we enjoyed our stay. Location is ideal and easy to walk to restaurants and the beach. We would stay here again.
Stayed 1 night in Jun 2018
Response from Yulie on 25 Jun 2018
Dear Guest First of all I would like to extend my most sincerely thanks for stayed at Mamo Hotel. On Behalf and for all our Hotel Management we do apologize the inconvenience regarding on the facilities was not running as what it's supposed to be, and that not we expected neither. Our high respect for your review and based on that situation we will do our best to improve our facilities and our hospitality. Our most sincerely thanks and appreciation and wish to welcoming you on your next visit. Best Regards Hotel Management

6/10 Okay

Sophie, Australia

Disliked: Cleanliness, room comfort
Good location
Staff were very friendly and helpful. Hotel view from balcony wasn’t very nice. Food was average but good prices. Photos online made the pool area appear a lot bigger then it actually was. Lighting in bathroom was extremely dark and hard due to the yellow light bulbs.
Stayed 4 nights in Jan 2018
Response from Hotel Management on 3 Jul 2018
Dear Sophie First of all I would like to extend my most sincerely thanks for stayed at Mamo Hotel. On Behalf and for all our Hotel Management we do apologize the inconvenience regarding on the facilities was not running as what it's supposed to be, and that not we expected neither. Our high respect for your review and based on that situation we will do our best to improve our facilities and our hospitality. Our most sincerely thanks and appreciation and wish to welcoming you on your next visit. Best Regards Hotel Management

8/10 Good

Elliot, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel grounds and pool
Very friendly and helpful staff. This place is a real great find. Everything was clean and made up every day. Good hd cable and ac in the room. Restaurant, bar, and store across the road were really convenient. The hotel grounds and pool were very relaxing to explore. Our Room had a nice little balcony too. Only downside was a bit of street noise, not a major concern.
Stayed 2 nights in Jan 2018
Response from Hotel Management on 3 Jul 2018
Dear Elliot Many thanks for have been stayed with us and many thanks for your feedback, we are highly appreciated it We look forward to your next stay with us :) Thank you

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't recommend
Pool and location are the only upsides to Mamo hotel. There is a terrible smell that seems to come from their bathrooms and stinks out the entire room. Also the air conditioning really struggles to work even in full blast for multiple hours
Stayed 3 nights in Nov 2017

6/10 Okay

Elliot

Disliked: Cleanliness
Middle of the road
As the title says, it's very middle of the road. There was nothing really bad but nothing exceptional that stood out unless you count for how easy it was to get to Uluwatu to surf. Nothing really bad to say but nothing worth noting either
Stayed 3 nights in Sep 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Five minute walk to Uluwatu and 20 minute walk to Padang Padang. Spotless grounds with a nice pool. Many nice restaurants in the area.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel was over booked so we were transferred to another hotel- however the other room was much smaller and cheaper than what we booked. We ended up transferred back and put into the room we initially booked but it was a long process. It ended up great and walking distance to Single Fin which is what attracted us in the first place

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really poor. Really not worth paying a premium for. There are lots of places close by that do a better breakfast for $5 AUD.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel we have ever stayed in while in Bali
If you want to feel as though you are on holidays, do not stay here! Our air conditioning didn't work, the drains blocked and flooded every time we took a shower and the hot water rarely worked. The bathroom was so disgusting that I had to wear flip flops in the shower. The tv also didn't work, not that we needed it. On our second last day our iPhone 6 was stolen from the hotel and the staff did nothing to help us, blamed it on us and said they couldnt do anything about it. Worst hotel experience I think we have ever had.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Martin, California

Disliked: Cleanliness, property conditions & facilities
A descent place to crash
After staying at some amazing and affordable places in our travels through Bali, Mamo Hotel was rather anticlimactic. The room was spacious, but nothing notable. The location is great for a short walk to Uluwatu. The first night I had troubles sleeping with the incessant thumping of music across the street. The towels were washed, but dingy. The property looks much more worn down than the pictures indicate. Staff were mostly friendly though and it was not a bad experience. After paying less for a much more notable experience, Mamo just was mediocre by comparison.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a refurb
The area is good for surfing need motpeds to get around but can get cabs. close to bluepoint beach two mins walking and a lot of stairs but need transport for other beaches. There bar and restaurant by bluepoint which are nice and local apart from that not much else is there. The hotel itself looks pleasant until u notice the holes that are in the ceiling and crumbling walls due to damp bathroom. Staff are really helpful and friendly.

6/10 Okay

Verified traveller

Close to Ulu's
It's a fine hotel to stay if you want to be close to Uluwatu to surf. The pool is great. It's easy to hire a scooter nearby which you will need to travel further down toward Padung Padung to find more cafes and resto's. It's less than 5min walk to the cave to surf and to Single Fin for a drink. There's not much else around there. The bridge to the south was being constructed when we were there so we had to travel all the way around to get to the temple to check it out.

8/10 Good

Ron, Australia

Liked: Cleanliness
Location, location, location
It was good but hit and miss. Nothing special but good price and location.

4/10 Poor

gary, Aus

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Close to G-land fast boat
The hotel was empty. Probably 100 rooms and we were the only group there kinda creepy. No food because there were no guests but it's Bali, food is everywhere. We were in transit to G-land surf camp and the boat leaves from the beach across the road,bonus.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Accomodating staff
You get the value for your money, very accomodating staff, good service. The food at the hotel restaurant is affordable and taste very good with large servings. It's close to the beach. will recommend to friends n family.

2/10 Terrible

Chris, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ripped off double charged
The hotel was in suitable condition or so it seemed the toilet didn't flush and the shower flooded the room along with an air conditioning unit that did not work. I checked out one day early to be double charged for the room. Mailed and called the hotel several times advising them of the double charge with no headway. Talking with my bank to get the charges reversed and have mailed expedia

8/10 Good

Traci, USA

Liked: Staff & service
Decent hotel close to surfing.
Decent hotel close to Uluwatu. Not much in the area but the surf spot with very small beach. The bed was comfortable. Aircon controller didn't work so we couldn't change the temp. Bathroom wasn't the best but it worked. Shower floods the bathroom so you just need to shut it on and off during your shower. The restaurant has okay food but the waitress is lazy. You would have to just go up to the kitchen and collect your plate before it got cold bc the waitress would be more concerned with her phone or whatever, 3 of the 3 people in the restaurant did this. Overall, the hotel is okay but wouldn't go back to this area of Bali again.

8/10 Good

mark, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with large rooms
Nice and clean with helpful staff for a good price

8/10 Good

travis, world

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for surfing uluwatu. heavy mosquitos
Great place for surfers like me. Super short walk to ulus and a 45 minute drive to nua lusa if ulus is blown out. The staff was very good as all Indonesian places are. I think i might have got sick from the food or the mosquitos. Bring your bug spray for outside The place.

4/10 Poor

manoel, Sao Paulo

Disliked: Staff & service, property conditions & facilities, room comfort
old hotel
Old Hotel, terrible Bathroom good location bad breakfast

8/10 Good

Fiona, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel in a good location, clean rooms, helpful staff. The only thing I can fault them on is that the shower is in the same as the toilet with no shower curtain and so the bathroom is easily flooded. The Wifi was pretty bad in the room also.

4/10 Poor

April, Western Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
No frills accommodation
Starting with the positive, the location was fantastic. It is a one minute walk to the Uluwatu cliffs/break/bars and a 5-10 minute scooter ride to Padang-Padang and Bingin. Aside from that, we weren't happy with the hotel itself. The whole bathroom completely floods every time you have a shower, sometimes spilling into the bedroom. The room lacked basic amenities such as a safe and a jug. And the air-conditioner didn't work properly, it was set to only work on 'fan' and we would often wake up during the night and it had turned off completely. The complimentary breakfast included is not worth getting excited about, it is below average and instead we opted for heading somewhere else and paying. This accommodation is suitable for someone who is just looking for somewhere to stash their stuff and sleep in between surfs.

6/10 Okay

kevin, CA

Liked: Cleanliness, staff & service
Fine... Just too far to the downtown..
The hotel it self clean, quiet area, nice staff, and worth the price. What ever you need, can be requested at front desk, they would bring it to your room. It just little far from busy shopping center and most clubs. But, if you like quiet area for refreshing..This is One Of it.

8/10 Good

damien

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Joshua, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, room comfort
Great for the price / everything you need
Overall was everything I needed as a single travelling surfer. Location was great with short walk to Uluwatu and restaurant right across the street with good food a reasonable prices. Lobby and pool area were very nice, and staff was excellent and spoke good enough English. Only real negative was that room was slightly dated, and most problem with bathroom. No separation for shower and poorly designed/drainage, so bathroom would flood with every shower. No big deal for me, but could see a couple/female be upset with this. Otherwise, beds were comfortable and TV/AC worked fine. Can't go wrong for the price.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
spacious, tidy, friendly, value, good job................................................................................................................................................................................................................................................................................................................