Meeting facility

Reviews of InterContinental Bahrain, an IHG Hotel

5 out of 5
InterContinental Bahrain, an IHG Hotel
King Faisal Highway, Manama

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 242 reviews" "
Rating 8 - Good. 74 out of 242 reviews" "
Rating 6 - Okay. 14 out of 242 reviews" "
Rating 4 - Poor. 7 out of 242 reviews" "
Rating 2 - Terrible. 6 out of 242 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Reema

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff are brilliant & friendly and really helpful. One of the pools was closed which I wasn't aware when I made the booking but it wasn't much of a problem for us. Only negative for me is that if you have allergies or dietary requirements then they struggle to cater, The coffee shop didn't have any options for us and no alternative milk to dairy either. I had to check every item and list everything as many of the stuff didn't understand what Vegan was and my children have allergies so I did find it difficult as everything including the pasta has egg. The chef's were very accommodating for breakfast but it was a struggle as the labels aren't all accurate.
Stayed 6 nights in Feb 2024
Response from Benson George on 8 Mar 2024
Dear Reema, thank you for choosing to stay with us and for appreciating the brilliant and friendly staff here at InterContinental Bahrain for the great service delivery. We truly appreciate your feedback and would hereby wish to extend our sincere apologies for the challenges you faced in regard to your dietary requests.We feedback is very important to us as we continuously make changes to do hope that you will give us another chance to be of great service to you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Response from Benson George on 17 Feb 2024
Dear Ammar, thank you for leaving this positive review of about your recent stay with us. We are pleased to know that nothing was short of your expectations and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

10/10 Excellent

janoi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023
Response from Benson George on 30 Dec 2023
Dear Janoi, thank you for leaving a positive review of your recent stay with us. We truly appreciate your time taken and hope to have the pleasure of welcoming you back in the near future.Regards Benson George Duty Manager InterContinental Bahrain

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely friendly and wonderful staff. Very accommodating
Stayed 3 nights in Oct 2023
Response from Benson George on 9 Nov 2023
Dear Brian. Thank you for letting other travellers know of your recent stay experience here at InterContinental Regency Bahrain.We truly appreciate your feedback about our wonderful staff who were very accommodating during your stay. We hope to have the pleasure of welcoming you again in the near future.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in a good location just friendly efficient staff nothing was too much trouble
Stayed 3 nights in Oct 2023
Response from Benson George on 2 Nov 2023
Dear Peter Thank you for choosing to stay with us here at InterContinental Bahrain and for letting other travellers know of your stay experience.We truly appreciate your time taken and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Benson George on 2 Nov 2023
Dear Peter Thank you for choosing to stay with us here at InterContinental Bahrain and for letting other travellers know of your stay experience.We truly appreciate your time taken and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

8/10 Good

Bruce

Liked: Cleanliness
Stayed 6 nights in Oct 2023
Response from Cherry Rose Velasco Laude on 24 Oct 2023
Dear Bruce,Thank you for taking the time to rate your recent stay experience with us at InterContinental Bahrain.We are delighted to know that you had an enjoyable stay, and we are looking forward to welcoming you back to your home away from home.Sincerely yours,Cherry Rose Velasco LaudeInterContinental Bahrain

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location
The stay was comfortable. My only complaint was the hallway and my room smelled like cigarettes and it was as a non-smoking room
Stayed 1 night in Oct 2023
Response from Benson George on 15 Oct 2023
Dear Guest, thank you for choosing to stay with us here at InterContinental Bahrain and for letting us know of your stay experience. It's pleasing to learn that you had a comfortable stay and would hereby wish to extend our sincere apologies in regard to the fresh up to date smell in the hallways. Rest assured that we have taken your feedback into account and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

10/10 Excellent

Parag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Benson George on 21 Oct 2023
Dear Parag, Thank you for leaving a positive review following your recent stay with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

6/10 Okay

SANGJIN

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Benson George on 5 Oct 2023
Dear Sangjin, thank you for choosing to stay with us and for taking the time to let us know of your stay experience.We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the near future.Regards Benson GeorgeDuty Manager InterContinental Bahrain

10/10 Excellent

Meteb, Dammam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service slow
Stayed 1 night in Aug 2023
Response from Benson George on 26 Aug 2023
Dear Meteb, thank you for letting us know of your recent stay experience with us. We truly appreciate your feedback and hereby wish to extend our sincere apologies for any inconvenience you may experience in regard to our Room service. We hope this isolated incident will not deter you from giving us another chance to be of great service to you in the near future.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Benson George on 17 Aug 2023
Dear Peter, thank you for sharing your feedback with other travellers. We truly appreciate your feedback and look forward to seeing you again in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

2/10 Terrible

syed

Disliked: Cleanliness, staff & service, room comfort
The The staff was very known cooperative and unfriendly did not want to give a good room without charging extra The room I got was very very dark and they charge me 30 US dollar extra to give me a better room which was still the same as I had before very bad experience I will never stay there again
Stayed 1 night in Jun 2023
Response from Benson George on 19 Jun 2023
Dear syed, Thank you for choosing to staying with us during your recent visit to Bahrain. We truly appreciate your time taken sharing your constructive feedback about your stay and equally disappointed of the unsatisfactory experience you experienced Your feedback means a lot to us as we continually work on improving our service delivery and we do hope you will give us another chance to be of great service to you in the near future.

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, we really enjoyed our stay. The room was spacious and clean and the staff were very friendly.
Stayed 2 nights in Jun 2023
Response from Benson George on 19 Jun 2023
Dear Nisha, Thank you for letting us know of your recent stay here at InterContinental Regency Bahrain. We are equally delighted to know that you really enjoyed our stay and that the staff were hospitable and friendly throughout your stay.We look forward to welcoming you back soon for another great stay in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We went for a last minute break. We did not realise it was Ramadan, but it was not a problem. Actually is was so quite we had the pool to ourselves for most of the duration. We wanted sun, piece and quite, we certainly got that.
Stayed 6 nights in Apr 2023
Response from Benson George on 26 Apr 2023
Dear Anthony, Thank you for letting us know of your recent visit during the Holy month of Ramadan. We absolutely love your feedback and equally pleased to know that you had a great time.We look forward to welcoming you again soonRegards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Benson George on 26 Apr 2023
Dear Alison, Thank you for highly rating us following your recent visit. We appreciate your review and hope to welcome you back in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

Beatriz

Stayed 1 night in Mar 2023
Response from Benson George on 26 Apr 2023
Dear Beatriz, Thank you for reviewing us following your recent visit. We truly appreciate your review and looking forward to welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Benson George on 9 Feb 2023
Dear Micheline Thank you for your generous review following your recent visit. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much light at night!
Great Hotel, great stay, friendly staff. One simple criticism: the ridiculous lightning system in the rooms. It is so complex, one has to spend very long minutes before being able to get the place dark. I was not successful one of the nights.
Stayed 2 nights in Jan 2023
Response from Benson George on 18 Jan 2023
Dear Jacques, Thank you for letting us know about your recent stay. We are pleased to know that you had an overall great stay and your constructive feedback about the light system in our rooms has been taken into account. We hope to have the pleasure of welcoming you again in the near future. Regards Benson George Duty Manager InterContinental Regency Bahrain

8/10 Good

Mohammed

Stayed 1 night in Dec 2022
Response from Benson George on 9 Feb 2023
Dear Mohammed Thank you for reviewing us following your recent visit. We truly appreciate your feedback and hope to welcome you again in the near future.Regards Benson George Duty Manager InterContinental Regency Bahrain

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. The staff are welcoming and helpful. I have one suggestion. The staff in Elements Bar (by the pool) should do a walk-around every 10 minutes or so to check whether guests require drinks. As it is we have to go inside and order them ourselves. It’s a small point but one which would make a huge difference. A mention for Benson on the front desk. His good humour sets a great tone as people check in and check out. My taxi failed to appear on check out and he sorted a car for me within a minute! Top class service!
Stayed 6 nights in Aug 2022

10/10 Excellent

Jaber

Stayed 1 night in Aug 2022
Response from Benson George on 2 Sept 2022
Dear Jaber, Thank you for positively reviewing us following your recent stay. We hope to welcome you again here at InterContinental Regency Bahrain in the near future. Regards Benson George Duty Manager InterContinental Regency Bahrain

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience from the check in to the check out .. i had a bed with Stains when i entered the room .. all the corridors stink and smells really bad .. i hate to wait for over 20 mintues in the checkout to get the luggage taken to the car and i hate to carry them all by myself inorder to not miss my flight .. the manager shenny or sherry i dont really remember her name was rude and i told her the luggage asap and she just didnt care .. save your money that place is trash :)
Stayed 3 nights in Jul 2022

4/10 Poor

Faris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I have waited around one hour to take a room, since hotel was fully booked
Stayed 1 night in Jul 2022

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, right in the city center of Bahrain’s Capital city Manama. Excellent service from stepping in into hotel to check out, at reception, restaurants, swimming pool.
Stayed 2 nights in Jan 2022
Response from Benson George on 15 Jan 2022
Dear Branimir, Thank you for sharing your feedback with us following your recent stay. We are delighted to know you enjoyed our hospitality right from arrival to checkout and your highlight to the hotel location and amenities is truly appreciated We can't wait to welcome you again soon. Regards Benson George InterContinental Regency Bahrain

10/10 Excellent

SALEM, DUBAI

Liked: Cleanliness
Stayed 3 nights in Dec 2021

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bahrain Manama stay
Good hotel serving delicious meals! Excellent swimming pool on the 10th floor ovrrlooking city. Only issues, windows are blocked.
Stayed 2 nights in Dec 2021
Response from Benson George on 15 Jan 2022
Dear Branimir, Thank you for sharing your feedback about your recent stay with us. We hope to have the pleasure of welcoming you again in the near future. Regards Benson George InterContinental Regency Bahrain

8/10 Good

FAISAL

Stayed 1 night in Dec 2021

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for long or short term trip
This is a great hotel for your long term or weekender trip. Staff is very professional and friendly and rooms are very comfortable. Highly recommended.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff I love it
Stayed 3 nights in Oct 2021
Response from BG on 19 Oct 2021
Dear Ahmed Thank you for your great review about your recent visit We hope to welcome you again soon Regards Benson George

10/10 Excellent

itamar

Stayed 1 night in Oct 2021
Response from Benson George on 19 Oct 2021
Dear itamar Thank you for your positive review about your recent visit We look forward to welcoming you again in the near future Regards Benson George InterContinental Regency Bahrain

8/10 Good

Mohannad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Benson George on 14 Oct 2021
Dear Mohannad Thank you for taking the time to tell us about your experience here at InterContinental Regency Bahrain We are delighted to receive your positive review and hope to have the pleasure of welcoming you again in the near future. Regards Benson George InterContinental Regency Bahrain

10/10 Excellent

Ibrahim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, extremely friendly staff
Stayed 1 night in Sep 2021
Response from Cherry Rose Velasco Laude on 3 Oct 2021
Dear Ibrahim, Thank you for taking the time to write a review about your recent stay experience with us at InterContinental Regency Bahrain. We are delighted to hear that you had a pleasant stay and that our team was able to provide the best service. Looking forward to welcoming you back very soon for another great stay. Sincerely yours, Cherry Rose Velasco Laude InterContinental Regency Bahrain

8/10 Good

Mohannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Benson George on 18 Sept 2021
Dear Mohannad Thank you for leaving a positive review following your recent visit. It was indeed a pleasure having you staying with us and we do hope to welcome you again here at InterContinental Regency Bahrain in the near future. Regards Benson George InterContinental Regency Bahrain

10/10 Excellent

TONI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great cleanliness, very professional and helpful staff, great and generous food and beverages Great breakfast. Very pleasant stay Special thanks to Mr Moustapha for his kind and efficient assistance during our stay. Certainly will come back next time to our visit to Bahrain
Stayed 7 nights in Aug 2021
Response from Benson George on 18 Sept 2021
Dear Toni, Thank you for telling other travelers about your recent stay with us and for appreciating our team members especially Mustafa for his hospitality. We are delighted to know that you had an enjoyable time here with us and very much looking forward to welcoming you back soon. Regards Benson George InterContinental Regency Bahrain

8/10 Good

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Benson George on 18 Sept 2021
Dear Mahmoud Thank you for your positive review about your recent visit. It was indeed a pleasure having you staying with us and we do hope to welcome you again here at InterContinental Regency Bahrain in the near future. Regards Benson George InterContinental Regency Bahrain

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was more than perfect
Stayed 5 nights in Jul 2021
Response from Benson George on 25 Jul 2021
Dear Guest Thank you for your positive feedback. We hope to welcome you again soon

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good choice of hotel in Bahrain
Luxury hotel, with welcoming staff and excellent breakfast choices
Stayed 3 nights in Jun 2021
Response from Cherry Rose Velasco Laude on 7 Jul 2021
Dear Karim, On behalf of the entire team of InterContinental Regency Bahrain, we appreciate you taking the time to write us amazing feedback about your recent experience with us. It gives us great pleasure to know that you feel welcomed and you had an excellent breakfast experience during your stay. We look forward to welcoming you back very soon to your home away from home, InterContinental Regency Bahrain. Sincerely yours, Cherry Rose Velasco Laude InterContinental Regency Bahrain

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Cherry Rose Velasco Laude on 20 Feb 2021
Dear Anonymous, Thank you for taking the time to rate your stay with us at InterContinental Regency Bahrain. We are truly delighted knowing that you had a great experience and that you enjoyed your stay with us. We look forward to welcoming you back to InterContinental Regency Bahrain Sincerely yours, Cherry Rose Velasco Laude InterContinental Regency Bahrain

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Saud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the service there is exceptional! rooms are new and clean, quiet, very exquisite! Definitely will come again.
Stayed 2 nights in Feb 2020
Response from Cherry Rose Velasco on 26 Feb 2020
Dear Saud, Thank you for taking the time to write a review for us in concern to your recent stay experience at InterContinental Regency Bahrain. We are glad knowing that you had an amazing experience and that we were able to meet your expectations in terms of exceptional service, new, clean and quiet room. We are looking forward of welcoming you back to your home away from home. Sincerely yours, Cherry Rose Velasco InterContinental Regency Bahrain

10/10 Excellent

Abdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Benson George on 9 Nov 2023
Dear Abdo, thank you for leaving this positive review of your recent stay with us. We truly appreciate your time taken and hope to have the pleasure of welcoming you again in the near future.Regards Benson George Duty Manager InterContinental Bahrain

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
FIX THE LIGHTING IN THE ROOM, AND THE AIR CONDITIONING WAS NOT WORKING IN MY ROOM.
Stayed 1 night in Jan 2020
Response from Benson George on 19 Feb 2020
Dear Guest Thank you for choosing to stay with us and for sharing your constructive feedback following your recent stay We value your feedback and hereby wish to extend our sincere apologize for the inconvenience caused as a result. Rest assured and we hope you will give us another chance to be of great service to you in future. Regards Benson George InterContinental Regency Bahrain

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Cherry Rose Velasco on 28 Jan 2020
Dear Anonymous, First of all, we would like to thank you for taking the time to review your recent experience with us. We are happy that you had a great experience and we hope to welcome you again for another memorable stay. Sincerely yours, Cherry Rose Velasco InterContinental Regency Bahrain

10/10 Excellent

ANWARabouelrish, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing ,cleaned,Friedly people,breakfast was good
Stayed 2 nights in Dec 2019
Response from Mahmoud Soliman on 6 Jan 2020
Dear ANWARabouelrish, We would like to thank you very much for choosing to stay at InterContinental Regency Bahrain and for sharing your wonderful feedback after your stay. We are delighted to read your complementary words with regards Cleanliness, Friendly people, and the breakfast. Again, Thank you for your feedback and We look forward to welcoming you back soon! Yours sincerely, Mahmoud Soliman InterContinental Regency Bahrain

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome by all the staff in all areas.The cleanliness of all areas including the bedrooms is exceptional
Stayed 7 nights in Dec 2019
Response from Mahmoud Soliman on 6 Jan 2020
Dear Guest, We appreciate the time you took to post your superb review about your recent stay with us at InterContinental Regency Bahrain. We are glad to hear that you enjoyed the stay, the welcoming by all the staff and cleanliness of all areas including the bedroom. It will be my pleasure to share your nice words with the team, in recognition of their hard work and dedication. Sincerely yours, Mahmoud Soliman InterContinental Regency Bahrain

4/10 Poor

Kevin James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Outdated and
Stayed 4 nights in Dec 2019
Response from Mahmoud Soliman on 6 Jan 2020
Dear Kevin James, On behalf of the entire Team at InterContinental Regency Bahrain, thank you for taking the time to share your experience following your recent stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental , and look forward to welcoming you back soon! Best Regards, Mahmoud Soliman InterContinental Regency Bahrain

10/10 Excellent

Simon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Convenient location
Stayed 1 night in Dec 2019
Response from Mahmoud Soliman on 8 Dec 2019
Dear Simon, It was a sincere pleasure welcoming you here at InterContinental Regency Bahrain and thank you for sharing your memorable experience with us. I am truly happy to know that you enjoyed your stay with us. Again thank you for your value feedback and we hope to welcome you in the nearest future for another memorable stay. Yours Sincerely, Mahmoud Soliman InterContinental Regency Bahrain

10/10 Excellent

Nafnoffy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5-star experience. They took care of my parents in law really well.
Stayed 1 night in Dec 2019
Response from Mahmoud Soliman on 8 Dec 2019
Dear Nafnoffy, We would like to thank you very much for choosing to stay at InterContinental Regency Bahrain and for sharing your wonderful feedback with us. It’s a great pleasure to read that you have enjoyed your stay with us as your home away from home. We believe that our welcoming, caring, anticipating and service coming straight from our hearts is making us different. Once again thank you for your review and we look forward to welcoming you back at InterContinental Regency Bahrain. Yours sincerely, Mahmoud Soliman InterContinental Regency Bahrain

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - avoid the Italian restaurant.
This hotel is really lovely, the staff was great and the rooms were well appointed. Our only disappointment came at the Italian restaurant in the hotel, which was incredibly slow. It was so glaringly different from all other aspects of the hotel.
Stayed 1 night in Nov 2019
Response from Mahmoud Soliman on 5 Dec 2019
Dear Marco, Thank you very much for taking the time to share your feedback with us. The concern you have mentioned regarding the Italian restaurant will be addressed with the concerned department. Again, thank you for the nice words and We look forward to welcoming you back soon. Sincerely yours! Mahmoud Soliman