Search Spa Hotels in Playa del Carmen

"Stayed at many Ocean propetries and this one did not disappoint! "

"Omg. this was wonderful. Definitely coming back in sept"

"It was close to the reserve. Far from downtown. "

"It’s a beautiful property with a modern feel. The room was spacious and very calming, nice bed. The all-inclusive food at the Mexican restaurant was excellent. Buffet breakfast very good. One of the servers and service the 1st night was below average (I reported it). The 1st morning I was awakened with a phone call at 9am (?!) by the concierge woman, offering me her services and help. This was completely inappropriate. They also run shuttles to their sister hotels with beaches. DO NOT go to Coco Beach. It’s ugly, and the environment is very downscale. The Playacar hotel partner is much nicer, and the beach is beautiful. Note that both sister properties have children. Also they’re 3 1/2 star hotels while Reef 28 is 4 1/2 stars. Go for the beach, but otherwise know they are lower-quality hotels."

"I went with my husband and 9 year old son. We all had an amazing time- this was our first time here and we will ABSOLUTELY be back. When we got home we already started planning our next trip back. The staff was SO kind, attentive, and helpful. The property was incredibly gorgeous, and all of the wildlife was magical. I loved how the trolly came every 15 minutes so we could get a quick ride if we needed to. I would give this property and experience a 10/10. THANK YOU !"

"This was our second stay here. It has improved noticeably in the last few years. Good value for money and probably the best place to stay in Playa. "

"We visited Royal Haciendas March - April 2024. There were 6 of us, 4 adults and 2 children. We booked BD experience for transportation from and to the airport. I did not like that they picked us up 2 hours prior to the time that would have made sense to be picked up. Royal Haciendas have a travel agency you can book your the pick up and drop offs to the airport (no free shuttle). thomasmoretravel We enjoyed the property, the staff and the food. You can reserve dinners at the 2 restaurants they have. The food is delicious- not everything is included, but everything that is included is delicious anyway! The property is clean! The staff is super friendly! The buffet offered enough food for everyone to find things they like. (On the side note, i would have like to have desserts for breakfast too, i like to have some with my morning coffee) I would go back for sure! The only thing I was sad about is the beach. It has been damaged by Hurricanes and has not been fixed yet. The property has plans on fixing it - but they are waiting for government approval. Honestly we will only book again, once the beach is fixed, since i prefer to be on the beach."

"Excellent Customer Service, all the Staff in different areas show kindly and professional, very nice, the options for dining excellent, very clean inside and outside at the swimming pools and beach, very happy to stay there!!!!"

"Great place "