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Deluxe Suite, 1 Queen Bed
Deluxe Suite, 2 Queen Beds
Executive Suite, 1 Bedroom
Heritage building with modern, central location
Short walk to CBD
Overlooking Waitemata Harbour, this landmark building is adjacent to Saint Patrick's Square and 2 blocks from Queen Street shopping district and Sky Tower, in the heart of downtown Auckland.
A historic building and former department store, Heritage Auckland has a comprehensive conference center, 2 business centers, and complimentary wireless in the lobby area for the first 60 minutes or 100MB.
Desks and kitchenettes
Guestrooms, which have kitchenettes, are located either in the original hotel wing, where they have wood floors and original Art Deco elements, or the contemporary tower wing, where balconies have city views.Information missing or incorrect? Tell us!
Heritage Auckland offers 221 guestrooms. The main wing of the hotel was once a department store and retains its original Art Deco design, wood floors, and high ceilings. The tower wing, built in 1999, is contemporary in style. Heritage Auckland has a comprehensive conference center, including a Heritage Grand Tearoom of 460 square meters and 2 business centers. It also has a restaurant, 2 fitness centers, an outdoor rooftop swimming pool, and an indoor lap pool. An outdoor tennis court rounds out the sporting facilities. Free 60-minute or 100MB wireless Internet access is offered at the newly refurbished lobby bar. Airport shuttle (surcharge) available with advance request.
Business center: Heritage Auckland has 2 business centers in each wing of the hotel providing computer terminals with high-speed Internet access. Complimentary wireless Internet access is available in the lobby area for the first 60 minutes or 100MB of data. There is also a comprehensive range of meeting rooms, including a Heritage Grand Tearoom of 460 square meters. A range of conference equipment is available. Secretarial and business services may be arranged through reception.
Internet access: Heritage Auckland has complimentary wireless Internet access in its lobby areas for the first 60 minutes or 100MB of data. Broadband access in the business centers costs NZ$10 (AU$8) for 30 minutes. Fee(s) subject to change without notice.
Conference/function room(s): The Grand Tearoom at Heritage Auckland is 460 square meters. It has Art Deco décor and sweeping harbor views. The 128-square-meter Calder Mackay Room, which also has natural light, can host 100 for cocktails, 60 in theater style or 16 in classroom style, and can be divided into smaller units. The 82-square-meter Peter Healey Room, which can be divided in two, seats 36 in classroom style or 50 for banquets. The Robert Laidlaw Room is 300 square meters, accommodating up to 250 for cocktails or 300 in theater style, and can be divided into two equal parts. There are 2 other small meeting rooms. A complete range of audiovisual services and equipment is available in house through an outside technology provider. Catering is also provided on site.
- Smoke-free property
- Smoke-free property (fines apply)
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Total number of rooms - 221
- Number of floors - 7
- Audiovisual equipment
- Babysitting or childcare
- Banquet facilities
- Year Built 1999
- Valet parking (surcharge)
- Tennis on site
- Beauty services
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Express check-in
- Express check-out
- Gift shops or newsstand
- Health club
- Wireless Internet access - surcharge
- Hair salon
- One meeting/conference room
- Parking limited (surcharge)
- Luggage storage
- Laundry facilities
- Medical assistance available
- Multilingual staff
- Parking garage
- Rooftop terrace
- Room service (24 hours)
- Safe-deposit box at front desk
- 24-hour business center
- Conference center
- Outdoor tennis court
- Secretarial services
- Shopping on site
- Number of buildings/towers - 2
- Spa tub
- Swimming pool - indoor
- Swimming pool - outdoor
- Television in lobby
- Tour assistance
- Wedding services
Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Valet parking (surcharge), Parking garage, Parking limited (surcharge)
- Room Amenities
- Hypo-allergenic bedding available
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Direct-dial phone
- Coffee/tea maker
- Daily housekeeping
- Turndown service
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Bathtub or shower
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- Flat-panel TV
- Wireless Internet access (surcharge)
- In-room massage available
- In-room safe
- Wired high-speed Internet access (surcharge)
Hector's Restaurant - Enjoy award-winning chefs in an inspiring atrium setting at Hectors Restaurant Auckland. Up to 120 diners can sample selections from a celebrated Pacific-rim menu under the canopy of native palms and shade sail clothes, which evoke Auckland's maritime tradition. A raw food bar option is available at breakfast. Open daily from 6.30 AM - 10.30 PM.
Lobby Bar Relax - Unwind with your own window to the world outside. The stylishly refurbished Lobby Bar is open day and night, and offers the perfect place to meet, greet and savour a range of delicious cafe style food or a finely made drink in the evening. A new tapas menu is also available to tempt your tastebuds. Most of our products are sourced locally. Our Healthy Menu in the Lobby Bar and vegan menu options in Hectors Restaurant are steps towards our commitment to customers for providing a healthy and fresh meal.
Heritage Auckland features a fitness center with sweeping views of the city and harbor. There is an indoor, heated lap pool with adjacent fitness center. Guests may use either facility. There are also saunas and a spa tub. The hotel also has a floodlit, outdoor tennis court with complimentary equipment and a giant outdoor chess set.
Auckland is known as the City of Sails and there are ample opportunities for sailing around its harbour and islands. Main Harbour (approx. 10 km away) offers a boat launch, motorboat rental and windsurfing, while Mission Bay (approx. 7 km) has jet skiing and water skiing. The Harbour Bridge (2.5 km) has a famous bungee-jump, while Sky Tower in central Auckland (less than 500 metres) has a daring adrenaline activity known as Sky Jump. The large public park, Auckland Domain (2.5 km), is ideal for walking and jogging. Aerobics classes are available at the University of Auckland; Pilates and yoga in Victoria Street, both a short walk from Heritage Auckland. The Parnell Tennis Centre (approx. 5 km) has squash and tennis.
Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks run for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite-surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Motor boating nearby
- Personal motorized watercraft on site
- Windsurfing nearby
- Surfing/boogie boarding nearby
- Sailing nearby
- Water skiing nearby
- Running track/path nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Aerobics nearby
- Hiking/biking trails nearby
- Fishing nearby
- Swimming on site
The Beauty Center has a spa tub and offers a range of facials, massages, and treatments to relax and refresh. Located on the lobby floor of the Heritage Auckland, the beauty treatments are specifically designed for busy people. While quick and efficient, they are also relaxing and pampering so you leave feeling your best.
- Manicures and pedicures
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- In-room accessibility
Policies & Fees
Check-in time ends at 6 PM
Minimum check-in age is 18
Check-in time starts at 2 PM
Special check-in instructions:
The hotel has two wings and two separate entrances and reception desks. Check-in location varies depending on where the guestroom is located.
Guests planning to arrive after 6 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Check-out time is 10 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service dogs are allowed
Parking height restrictions apply
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Fee for in-room wireless Internet: NZD 10 (for 24 hours, rates may vary)
- Airport shuttle fee: NZD 95 per person (one way)
- Valet parking fee: NZD 35 per day (in/out privileges)
- Deposit: NZD 200 per night (cash only)
- Rollaway bed fee: NZD 45.00 per night
- Onsite credit card charges are subject to a surcharge
- Additional Details
Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.