The stay was great, we often come to this hotel and brought extended family with us this time. The rooms are always clean and comfortable. We did need to ask for an additional towel as there were four of us ( 2 adults and 2 kids) and the last time we stayed I believe there was a capsule coffee machine in the room but this time there wasn’t. (It may have been elsewhere? Either way it would be a nice to have). We left a phone charger in the room also and asked if it could be courier to us, which it could have been, but thought that might be free of charge given we are also IHG members and stay at this hotel on every trip to Auckland. (We will collect next time) The only other comment is that it would be great if our IHG points could be applied to our account for the stay, regardless of the booking website.