Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk
Check availability

Reviews of Super 8 by Wyndham Atlanta/Hartsfield Jackson Airport

2 out of 5
Super 8 by Wyndham Atlanta/Hartsfield Jackson Airport
4979 Old National Hwy, College Park, GA

Reviews

4.2
Rating 10 - Excellent. 86 out of 1001 reviews" "
Rating 8 - Good. 89 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 166 out of 1001 reviews" "
Rating 2 - Terrible. 528 out of 1001 reviews" "

4.2/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jerial

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER EVER STAY THERE. Whatever dollar you trying to save isn’t worth it. DO NOT STAY AT THIS PROPERTY. You have been warned. STAY AT OWN RISK.
Stayed 1 night in Apr 2024
Response from Dhanush on 10 Apr 2024
Hello, Sorry for the inconveniences caused we try to improve and provide good experience to our guests, I will share your feedback to our staff and try to serve better.Thank you

2/10 Terrible

Liztanya

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nasty, giving it’s a old hotel but that was awful.
Stayed 1 night in Mar 2024
Response from dhanush on 3 Apr 2024
Dear Liztanya,Hope this email finds you safe, sorry for the inconveniences caused, We thrive for providing better experience to guest and we hope to see you again and serve better

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever visited.
Stayed 3 nights in Mar 2024
Response from Dhanush on 3 Apr 2024
Dear Brian,Hope this mail finds you safe, we thrive for providing better service to our guests and we take your opinion and work on it for the betterment of service.

4/10 Poor

Ana

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, it felt like they probably ain’t clean anything before we arrived, the bathroom was nasty it had pee stains and the shower was sooooo dirty, the sheets on the bed were dusty, thank god we brought our own clean sheets. The door also looked sketchy like it didn’t close all the way it was just a weird experience overall, I’ve been to different super 8’s and those were all clean this one was just dirty.
Stayed 1 night in Mar 2024
Response from dhanush on 3 Apr 2024
Dear Ana,Hope this email finds you safe, sorry for the inconveniences caused, we hope to see you again and serve better this time.

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get my $100 deposit back after I left and I left my $200 MK coat that I also wasn’t able to redeem and other personal belongings. All the restaurants I went to get food nearby didn’t have food available to serve plus I was threatened by local people in the area when trying to go to these restaurants. So I was not able to sleep there for the night I had to leave and go to another hotel plus the phone in the room was not working so I was not able to get in contact with the person I was sharing the room with.
Stayed 1 night in Feb 2024

2/10 Terrible

Shahir

Disliked: Cleanliness, property conditions & facilities
Terrible experience
Stayed 1 night in Feb 2024

10/10 Excellent

Vakhtang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable room thanks 👍👍
Stayed 1 night in Jan 2024
Response from GM on 4 Feb 2024
Thank you for your observation. We are glad that you liked staying here. Looking forward to serve you again, I hope you'll choose us again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Jayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick vacation but I enjoyed it
Stayed 2 nights in Jan 2024
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

6/10 Okay

Jytuan

Travelled with group
Just need to fix up bathroom
Stayed 2 nights in Jan 2024
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Shari Monique

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king bed non-smoking room and the desk clerk confirmed that with me. He then asked me would I take a double bed instead and that it was non smoking. I said ok that’s fine. He sent me to Room 241 I entered the room and it wreaked of smoke on top of the room being completely dirty with burns and stains on the chair. The beds looked slept in. I went back and informed the desk clerk that the room is unacceptable and that I would like the room I booked. He showed me two rooms and told me I would have to pay an additional charge if I wanted to book one of the rooms. I did not agree to pay an up charge and he told me he doesn’t have any rooms available. Two other men came trying to meditate the situation and I was livid at that point because I had my 7 month old baby and I with late and cold. The desk clerk then jumps in my face telling me to shut up and I absolutely felt unsafe uncomfortable with 3 men and me alone with my baby. I ended up getting a full refund but they do not need to be in business with poor customer service and ran down rooms.
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Manolak

Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Ky

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away
Nice people, rooms weren’t clean, bugs on bed.
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Trey

Liked: Amenities
Disliked: Property conditions & facilities
they gave me a broke old dirty room and they had all the new rooms empty they could've put me in the new rooms they had available if im paying 140 for one night
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

4/10 Poor

Franz, Marietta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the trouble
Arrived and had issues right away. Forst the girl in front of us was taking time.worh the front desk because Even though the website says you can check in with a dog. If you pay a seventy, got $5 fee. She kept telling her that no. She can't check in and when she asked for a refund. She said that she can't help her to call a different number. Then when I went to check in? I was told the room that I paid for isn't a room that's available when I paid for 2 beds that I was all. I'm going to get one bed and I was like. But that's not what I paid for and she's like well. This is all I have. So we go to the room and realize it's dirty. The sink is dirty there's hair on the pillows. There's hair on the hole of the bathroom floor the refrigerator is not plugged in so it's like warm and smelly and I call and I complain and they offer to give me the room that I paid for which I don't know why they didn't give it to me to begin with and we go to that room which is also dirty. You could tell the floors have not been mopped in a long time. They turn your socks black. There's hair all over everywhere. When we pulled the comforter down in one of the beds, there was literally like black dirt and stuff all through the white sheet. It's and the comforters looked kind of moldy. Also half of the hotels under construction so you can't even go to the regular front desk. You have to go to a room in the back that they converted to an office. The tubs were both rustes. Here a a few pica of thay floor
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

La-Shondra

Stayed 10 nights in Dec 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Bryon

Disliked: Cleanliness
Response from GM on 17 Feb 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Bryon

Disliked: Cleanliness
Response from GM on 17 Feb 2024
Thank you for your observation. We are glad that you liked staying here. Looking forward to serve you again, I hope you'll choose us again.

2/10 Terrible

KIM

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a dump, filthy, scarey.
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Dion

Stayed 3 nights in Dec 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very peaceful. The staff was always available to answer questions and if i needed anything it was right their. I cant wait till the new office opens and to enjoy the breakfast
Stayed 4 nights in Nov 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 Stay
The stay was great and the people at the front desk were very friendly and helpful.. my only concern that in the back the parking is kind of tight bout overall my stay was good with a good price.
Stayed 2 nights in Nov 2023
Response from JESSICA LOPEZ on 27 Nov 2023
THANK YOU SO MUCH WHEN YOU COME BACK TO ATLANTA, AND IF YOU COME BACK TO SUPER 8 WE WILL TAKE GOOD CARE OF YOU. WE WILL OPEN UP THE FRONT BUILDING WILL OPEN UP IN TWO WEEKS, AND WE ARE GOING TO HAVE BREAKFST FOR OUT GUEST SOON .. JUST ASK FOR M I'LL TKEE GOOD CARE OF YOUR STAY

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The office staff was outside drinking alcohol and smoking hookah when we arrived and the first room we were given was horrible the bed had a big dip in the middle and very uncomfortable the restroom shower didn’t work properly and it had roaches so I requested another room and was given another room with no issues but this room was a little better no roaches but the bed was just as uncomfortable with the same dip in the middle and the shower was the same as the other room but in this room the tv didn’t work so the front desk sent someone to the room to fix the tv it came on showed one tv show until the commercial came on and the tv went back out so my husband and I had to watch tv off our tablet for our stay from Friday-Monday needles to say I willi never go back to that place
Stayed 3 nights in Nov 2023
Response from JESSICA LOPEZ on 20 Nov 2023
I AM VERY SORRY ABOUT THIS SITUATION. I DO SAY WHEN SOMETHING LIKE, THIS IS HAPPENING PLEASE!!! ALWAYS LET THE FRONT DESK KNOW. WE ARE HERE TO MAKE OUR GUEST HAPPY, AND MOST OF ALL COMFORTABLE. THIS IS WHY WE ARE HERE TO MAKE YOU HAPPY AND SATISFIED. NO ONE IN THE FRONT DESK DRINKS OR SMOKES THEY WOULD BE TERMINATED IMMEDIATELY. WE ALSO DON'T HAVE BUG WE HAVE A EXTERMINATOR THAT COMES EVERY WEEK, BUT IF YOU DO GIVE US A SECOND CHANGE I WOULD BE THE ONE TO TAKE CARE OF YOU GUYS WHEN YOU STAY AGAIN WE ARE OPENING THE FRONT BUILDING AND OUR BREAKFAST AREA.. JUST GIVE US A SECOND CHANES, AND I'LL TAKE CARE OF YOU GUYS JUST ASK FOR ME..

8/10 Good

Lemba

Stayed 1 night in Nov 2023
Response from GM on 27 Jan 2024
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from JESSICA LOPEZ on 14 Nov 2023
THANK YOU VERY MUCH WE SHOULD BE OPENING UP OUR BREAKFAST AREA SOON COME CHECK US OUT AGAIN AND I WELL TAKE CARE OF YOUR STAY .

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Believe the bad reviews
I have no words. This was the worst hotel stay ever. Dirty, went without water for a day, dirty bedding, dirty towels, unsafe, got locked out everytime we left due to keys stopped working. Definitely not what they advertised.
Broken shoots water everywhere
Dirty
Stayed 3 nights in Nov 2023
Response from JESSICA LOPEZ on 14 Nov 2023
I AM VERY SORRY YOU FEEL THIS WAY. IF YOU WOULD OF LET THIS FRONT DESK KNOW ABOUT THIS SITUATION ?? IF YOU WHERE NOT SATISFIED WITH YOUR STAY WE WOULD OF MOVED YOUR ROOM OR LET YOU CHECK OUT EARLY .. THE WATER THE CITY WAS HERE FIXING THE WATER , AND WE LET EVERYONE KNOW ABOUT THIS SITUATION.. WE WOULD OEN UP THE BREAKFAST AREA SOON HOPEFULLY YOU CAN GIVE US A SECOND CHANGES .

2/10 Terrible

Tashawnna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has bugs in the bathroom roaches to be exact one was in my infants bag so I had to check out early. Very sad. The cleaning staff uses no industrial cleaning supplies or disinfectant. I would not recommend to anyone I am all the way from NY to stay for my uncle's wedding and I ended up staying in his house instead.
Stayed 3 nights in Nov 2023
Response from JESSICA LOPEZ on 9 Nov 2023
I AM VERY SORRY YOU FEEL THIS WAY, WE DID ALLOW YOU TO MOVE YOUR ROOM, BUT YOU WANTED A SMOKING ROOM, AND WE DO NOT ALLOW INFANTS OR ANY CHILDREN IN A SMOKING ROOM. AND WE ALSO REFUNDED THE REST OF YOUR MONEY . WE ALSO DONT HAVE BUGS IN OUR PROPERTY. WE HAVE A EXTERMINATOR THAT COMES EVERY TWO WEEK ON TUESDAYS AND THURSDAYS. SORRY ABOUT YOUR STAY MAYBE NEXT TIME IT WOULD BE MUCH BETTER .

2/10 Terrible

Howard

Disliked: Amenities
Not good stay very dirty should have been free
Stayed 1 night in Nov 2023
Response from JESSICA LOPEZ on 9 Nov 2023
I'M VERY SORRY YOU FEEL THIS WAY, ABOUT THIS SITUATION . IN A SITUATION LIKE THIS YOU SHOULD ALWAYS LET THE FRONT DESK KNOW SO THEY CAN FIX IT. WE WANT TO MAKE SURE OUR GUEST ARE HAPPY AND SATISFIED WITH THEIR STAY. IF YOU GIVE US A SECOND CHACE . ILL TAKE GOOD CARE OF YOU ON YOUR NEXT STAY JUST MAKE SURE YOU ASK FOR ME . SOON WE WILL OPEN UP OUR BREAKFAAST AREA ASS WELL.

4/10 Poor

Ashraf

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations currently happening in one area of hotel, but that was not the cause of the general unkempt feeling of building, or the filth of the room. Found a “cleaning person” in room on arrival with door locked with the swing bar, 2 hours after check-in time; it seemed they were simply hanging out in room. Shower drain clogged with an abundance of hair and matter, dental floss in toilet (so not even flushed by “cleaning person”) and a few other things that generally would be caught by a real cleaning crew, like major stains on the walls. I took the place as a cut-rate hotel for a quick overnight stay, no expectations of luxury, just bare bone accommodation, however, basic cleaning is expected at any place accepting money. No concern from front desk when deficiencies pointed out. Don’t turn off TV, the signal will be lost and need re-established. Right off if highway and Tesla destination charger just a quarter mile away at a vegan friendly (Indian food inspired) restaurant.
Stayed 1 night in Nov 2023
Response from JESSICA LOPEZ on 2 Nov 2023
I AM VERY SORRY!!. YOU FEEL THIS WAY, BUT WHEN YOU STAYED OVER DID YOU LET THE FRONT DESK KNOW ABOUT THIS SITUATION? WE ARE UNDER RENOVATION AT THE MOMENT, BUT IF YOU GIVE US A SECOND CHANCE I WOULD TAKE GOOD CARE OF YOU ALL YOU HAVE TO DO IS ASK FOR ME. I WOULD TAKE GOOD CARE OF YOU ..

2/10 Terrible

Whitney

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from GM on 31 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Alexia

Disliked: Cleanliness, property conditions & facilities, room comfort
Its ran down, not clean, tubs are horrible, smells like dog. The bedding was not clean. Wont recommend staying here to anyone.
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 31 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY, WE DON'T ALLOW ANY PETS AT ALL, BUT IF YOU GIVE US A SCEOND CHANCE I WILL MAKE SURE YOU'RE STAY IS WAY MUCH BETTER THEN BEFORE. I AM VERY SORRY ABOUT THIS WE LIKE TO MAKE SURE OUR GUST ARE HAPPY ABD SATISFIED WITH THEIR STAY, BUT IN A SITUATION LIKE THIS YOU SHOULD LET THE FONT DESK KNOW. SO WE CAN FIX THE PROBLEM.

2/10 Terrible

Maja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was splintered glas in the bed which cutmy foot open.
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 31 Oct 2023
WE ARE SO SORRY ABOUT THIS DID YOU TALK TO A MANAGER AT ALL ABOUT THIS SITUATION ??.

2/10 Terrible

Jorge Eliezer Santiago, Naples

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever visited in my life. Since you arrive, it looks like an abandoned hotel, almost in ruins. I don't know how it can be on the Expedia platform. I spent two hours at the airport waiting for the airport shuttle because I called the hotel twice and they told me that they were already on their way to pick me up. Then I arrived by Uber and when I arrived I could see that their two shutter vans are destroyed they are in front of the hotel, it looks like a junk yard. The hotel is very bad. Check-in is done in a room, garbage and debris everywhere. It has no lighting. There is no control of who enters, on several occasions I saw people (homeless) from the street inside the hotel. The dirty room, with a bad smell, full of insects. In the bed there was a small insect that was itchy, I have stings all over my body. Terrible customer service. Expidia should send an inspector to that hotel so they can see that what I am saying is true. It was a torture instead of vacation.
Stayed 3 nights in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY. WE DO TELL EVERYONE KNOWS THAT WE DON'T HAVE SHUTTLE BUSIESS AT THE MOMENT WE ARE UNDER NEW MANAGMENT, AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU. WE ALSO ARE GOING TO HAVE A BREAKFAST AREA FOR OUR GUEST, AND SHUTTLE BUSSES

6/10 Okay

Mike

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GRAET CARE OF YOU, AND WE WILL HAVE BREAKFAST FOR OUR GEUST.

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was filthy bags of trash outside. The room had roaches floors were disgusting. Bathroom was Dirty. The parking lot was awful property was hard to get to.
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
WE ARE IN A VERY SAFE AREA WE HAVE SECURITY AT ALL TIMES. WE DON'T HAVE ANY BUGS. WE HAVE A EXTERMINATOR THAT COMES EVERY TUESDAY. AND WE ALSO HAVE INSPECTION EVERY FRIDAY, I AM VERY SORRY ABOUT THIS, BUT NEXT TIME YOU COME I PROMIS WE WILL TAKE GOOD CARE OF YOU, AND WE ALSO ARE GOING TO HAVE BREAKFAST FOR OUR GUEST .

4/10 Poor

Sonia

Stayed 1 night in Sep 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY WE ARE UNDER NEW MANAGMENT, NEXT TIME YOU COME IF YOU GIVE US A SECOND CHANCE I WILL TAKE GOOD CARE OF YOU. JUST ASK FOR ME .

10/10 Excellent

Brandan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located right next to highway kind of back behind other businesses
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
THANK YOU SO MUCH NEXT TIME YOU COME WE WILL TAKE GOOD CARE OF YOU.

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible,room had bugs and Roaches and tv didn't work bathroom had roaches tub was not really clean both Refrigerators had bad Very bad oder
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM VERY VERY SORRY YOU FEEL THIS WAY, WE DO NOT HAVE ANY TYPE OF BUGS IN OUR ROOMS IVE NEVER HEARD NO ANYONE SAY ANYTHING ABOUT BUGS . WE ARE UNDER NEW MANAGEMENT. WE ARE OPENING UP OUR FRONT BUILDING, AND WE ARE ALSO GOING TO HAVE A BREAKFAST AREA FOR OUR GUESS. IF YOU GIVE US A SECOND CHANCE I WILL TAKE GOOD CARE OF YOU JUST ASK FOR ME .

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY. I DO APOLOGIZE, BUT WE ARE UNDER NEW MANAGEMENT AND IF YOU GIVE US A SECOND CHANCE WE WILL TAKE GOOD CARE OF YOU. WE ARE ALSO OPENING UP A BREAKFAST AREA FOR OUR GUESS.

6/10 Okay

Mihael

Stayed 1 night in Oct 2023
Response from JESSICA LOPEZ on 24 Oct 2023
THANK YOU SO MUCH

2/10 Terrible

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. No one can even get ahold of the manager.
Stayed 3 nights in Sep 2023
Response from JESSICA LOPEZ on 24 Oct 2023
A MANAGER IS ALWAYS ON THE PROPERTY AT ALL TIMES. WE ARE UNER NEW MANAGMENT SO I AM VERY SORRY YOU FEEL THIS WAY . NEXT TIME YOU COME AND VISIT US WE WELL TAKE GOOD CARE OF YOU, AND ASLO WE WILL ALSO HAVE BREAKFEAST FOR OUR GUEST .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Sold my room
I had a room reserve there. Got there to check in, they had sold the room to someone else. And and then tell me they called me to tell me about a deposit the clerk said that I hung the phone up on them. They told me the time they called me was at 5pm. Well i was on the plane traveling to Atlanta, so i couldn't have hung up on them because i was in the sky. Ahowed my plane ticket to prove it. The lady is a liar and lied to the other staff about her job duties before she left. I had to book room somewhere else because they were sold out.
Stayed 1 night in Sep 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM EXTREMLY SORRY ABOUT THIS IF YOU GIVE US A SECOND CHANCE I WILL TAKE GOOD CARE OF YOU JUST ASK FOR ME

8/10 Good

Esteban, Orlando

Liked: Staff & service
It's a hotel and is being renovated.
Stayed 1 night in Sep 2023
Response from JESSICA LOPEZ on 24 Oct 2023
YES WE ARE UNDER NEW MANAGMENT IF YOU COME AND CHECK US OUT AGAIN WE WILL TAKE CARE OF YOU JUST ASK FOR ME

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from JESSICA LOPEZ on 25 Oct 2023
THANK YOU SO MUCH IF YOU GIVE US A SECOND CHANCE. I PROMIES YOU I WILL MAKE SURE I WILL TAKE GOOD CARE YOU GUYS, WE WOULD BE OPENNING ALSO OUR BREAKFAST AREA AS WELL JUST MAKE SURE YOU ASK FOR ME

2/10 Terrible

Syed, Winterville

Disliked: Cleanliness, staff & service, property conditions & facilities
It is a terrible hotel.
Stayed 1 night in Sep 2023
Response from JESSICA LOPEZ on 24 Oct 2023
I AM VERY SORRY YOU FEEL THIS WAY WE ARE UNDER NEW MANAGEMENT, IF YOU GIVE US A SCEOND CHANCE I WILL MAKE SURE YOUR STAY IS WAY MUCH BETTER JUST ASK FOR ME .

2/10 Terrible

Kenneth

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from star on 18 Sept 2023
Mr. Casteel , thank for your feed back sorry for the inconvenience we are doing renovation and upgrade to the property, you made a statement and now we are review our house keeper and front desk as well as management training .