Exterior

Reviews of Hilton Garden Inn Atlanta North/Alpharetta

3 out of 5
Hilton Garden Inn Atlanta North/Alpharetta
4025 Windward Plaza, Alpharetta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1019 reviews" "
Rating 8 - Good. 286 out of 1019 reviews" "
Rating 6 - Okay. 85 out of 1019 reviews" "
Rating 4 - Poor. 48 out of 1019 reviews" "
Rating 2 - Terrible. 33 out of 1019 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy A, Alpharetta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough good things about this Hotel. Staff Members are exceptional.
Stayed 1 night in Mar 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed the stay. Overall. The front desk staff was very personable, even the “Paris Hilton wannabe”. my issues are those that have probably already been mentioned in previous reviews. One elevator working instead of both elevators working. Not good especially on a busy weekend. housekeeping not sweeping or mopping bathroom floors. Noisy fan, in room, too soft pillows. Would I stay again? Absolutely. These things i mentioned probably takes place all over. Nothing hard to fix.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shedeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

EVELYNG, HOMESTEAD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
loud music
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy A, Alpharetta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in alot of different hotels over the past year. This hotel is by far the best out of ALL. What makes this hotel above all the others is the Exceptional customer service that each Staff Member delivers.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Would visit again!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy A, Alpharetta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff members. They go above and beyond their job. Awesome customer service.
Stayed 1 night in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy A, Alpharetta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members go above and beyond their job. Excellent customer service. Always offering to help at any time with a smile and friendly great attitude. Thanks for making our stay a pleasure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
It’s what was expected
Stayed 1 night in Mar 2024

8/10 Good

Rush

Travelled with family
Property now kept in above average condition. Staff did not inform customers about house cleaning requirements. Dining options very limited.
Stayed 3 nights in Mar 2024

10/10 Excellent

Zhenyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and very clean
Stayed 1 night in Feb 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast in the morning was very good the first day, but not so much the second. The fruit seemed stale the second day. We also got in around 8:30PM from all day meetings and were looking for a nightcap. The bar only stayed open until 9PM and there were still 5 of us there and two more guests came by hoping for a drink when they closed. I'd understand if the bar closed due to lack of people, but it would have been nice if they kept it open longer.
Stayed 2 nights in Mar 2024

8/10 Good

Rajesh

Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the indoor pool
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Safe area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice last minute stop and the people were really nice and accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Stayed 1 night in Feb 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Yolandi, Chicago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Becky

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the customer service, breakfast, room cleanliness and their dog friendly approach. I will definitely will be staying here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

stephanie, Linden

Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

luis

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a beautiful area.
Stayed 2 nights in Nov 2023

4/10 Poor

Edmar

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The personnel from the breakfast were very rough. The condition old.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Sheri

Travelled with partner
Liked: Cleanliness, staff & service
The property is in need of an update.
Stayed 4 nights in Oct 2023

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy but blah breakfast for a fee
Great for one night on the road. The service was good with easy check in and comfy bed. However breakfast was a charge, and offered the same quick foods (frozen and microwaved by staff) you get for free at similar hotels. And those items were scarce and not refilled. One price for cold items ($8ish) and higher cost ($15ish) to include warm items. The coffee was even out several times I went by. We opted to go across the street to a local restaurant and had a lovely breakfast to order there.
Stayed 1 night in Oct 2023

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was good breakfast was on point 👉...fresh real eaggs. Lol...
Stayed 2 nights in Oct 2023

8/10 Good

Damon

8/10 Good

Damon

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good property & a reasonable price. The showers need maintenance & the breakfast needs an upgrade.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

8/10 Good

JANAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surroundings
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super helpful and friendly. The room was clean and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to everything
Stayed 1 night in Sep 2023

4/10 Poor

Travis

Business traveller
Liked: Staff & service
Arrived to my room and toilet seat was chipped up and dirty looking so had to line in with paper to use. The room next to me had a constant party all night, called front desk at 10:30 pm to report and girl at front desk said she'd call the room to tell them to keep it down but the banging on walls and loud voices continued. Called the front office again at 2:00am and once again the noise continued. Had to lay with my head to foot of bed and keep tv on just to try get sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

Dustin

very chill good vibes
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful surraunnding
Stayed 4 nights in Aug 2023

8/10 Good

Leonard

Business traveller
OK hotel. A little worn out. Bar closed very early, and expensive breakfast.
Stayed 3 nights in Aug 2023

6/10 Okay

CARRIE

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Just OK
Just so-so. My shower had hair in it and a couple of towels looked dirty. The toilet ran intermittently all night and the hallway was noisy with carts being pushed around. The bed was comfy enough and the breakfast service was nice.
Stayed 1 night in Aug 2023

8/10 Good

richard

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom is dated
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Surprised by outdoors of property!!
Staff was very friendly and helpful. Was disappointed by exterior of property as I didn’t think Hilton would allow this. One reason I chose hotel because of it’s lovely outdoor spaces. One closest to lobby with red chairs was especially bad with many of the red chairs unusable due to the bottoms being crashed all the way in. Red cushions all over the place and looked like a graveyard for broken yard furniture!. Most of the black metal furniture was able to be used at least those that weren’t bent all up. The 2 black chairs and small table we used, but they and all furniture out there was very dirty hadn’t been washed or wiped in a very long time. That whole patio looks like it was just abandoned. The downstairs patio looked a little better but again all the chairs and tables looked dirty. There was also some litter and dead and untrimmed vegetation around. The indoor of the property looked great compared to the outdoor! Our bathroom was in poor shape. Floor of it was pretty wrecked up by tub. Shower was way to complicated to figure out! I had to call front desk to walk me through it and then I couldn’t get it to turn off all the way causing water to bounce out and make everything around it get wet. The toilet seemed wimpy and one of the 2 bathroom lights went out. The breakfast situation was hard to figure out. The continental breakfast looked pretty small so we ordered from the grill costing us more. We found out later that the continental breakfast included much more! Thank
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023