Such an overall terrible experience. From the front desk to the rooms.
When we arrived and were checking in, they told me that my transaction through Expedia did not go through. So I had to pay again, full hotel price, there.
Fast forward, and I saw I had a total of 3 withdrawals for this one night. 1 from Expedia, 2 from DaysInn!
I called days in to say that they were incorrect about the Expedia payment not going through, and would like my not 1, but 2, withdrawals from them reimbursed. They refused. Said they could only see 1 withdrawal from them and not the other 2. I offered to send a screenshot of my *successfully processed* withdrawals, and they didn’t give me an option to send it to.
I then phoned Expedia, where Sarah was very helpful by confirming that my payment through them was in fact processed (DaysInn told me it wasn’t) and she not only asked for the screenshot of the transactions, but called DaysInn herself while I stayed on hold.
Aside from the money scam, the rooms were also disgusting and our pillows were tiny couch pillows thrown in regular pillow cases and there were stains on the sheets, so we slept on top of the sheets and used our coats as blankets.
Might as well pay the extra $50 and stay somewhere else down the road for a much better experience.