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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
77 Holiday Ln, Fond du Lac, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 320 reviews" "
Rating 8 - Good. 119 out of 320 reviews" "
Rating 6 - Okay. 35 out of 320 reviews" "
Rating 4 - Poor. 23 out of 320 reviews" "
Rating 2 - Terrible. 21 out of 320 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was that the shower curtain rail is very loose. I think I walk in shower rather than shower in a bathtub would be better.
Stayed 1 night in Apr 2024
Response from Comfort Inn on 15 Apr 2024
Thank you for your review.I appreciate your feedback.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2024
Response from Comfort Inn on 4 Apr 2024
Thank you for your review.We hope to see you next time your in Fond Du Lac.

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff.
Stayed 1 night in Mar 2024
Response from Comfort Inn on 18 Mar 2024
Thank you for your review.

2/10 Terrible

autumn

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Comfort Inn on 11 Mar 2024
Autumn, Could you please elaborate on your stay so I can use the feedback to improve on future guests experiences.

8/10 Good

Melissa

Stayed 1 night in Feb 2024
Response from Comfort Inn on 4 Apr 2024
Thank you for your review.We hope to see you again next time you're in Fond Du lac.

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Comfort Inn on 22 Jan 2024
Thank you for your review.We hope to see you again next time your in the Fond Du lac area.

10/10 Excellent

Weldon, Tompkinsville

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Inn on 10 Jan 2024
Thank you for your review!We hope to see you next time your in Fond Du Lac.

10/10 Excellent

Tabitha

Stayed 1 night in Jan 2024
Response from Comfort Inn on 16 Feb 2024
Thank you for your review.

8/10 Good

Laquisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Comfort Inn on 10 Jan 2024
Thank you for your review!

4/10 Poor

Anshu

Travelled with family
Stayed 3 nights in Dec 2023
Response from Comfort Inn on 10 Jan 2024
Thank you for your review!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Comfort Inn on 2 Jan 2024
Thank you for your review.We hope to see you again next time your in Fond Du Lac.

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Comfort Inn on 26 Dec 2023
Thank you for your review!We hope to be your hotel of Choice next time you're in the Fond Du Lac area.

8/10 Good

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Comfort Inn on 18 Dec 2023
Thank you for your review!We hope to see you again next time your in the Fond Du Lac area.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was very good.
Stayed 1 night in Dec 2023
Response from Comfort Inn on 15 Dec 2023
Thank you for your kind review.We look forward to seeing you next time your in Fond Du lac.

2/10 Terrible

Amy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Comfort Inn on 16 Feb 2024
Thank you for your review.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was lacking in quality.
Stayed 2 nights in Dec 2023
Response from Comfort Inn on 15 Dec 2023
Thank you for your review. I will share with my team in effort to provide a more superior experience for future guests.

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay, and the manager was very friendly. Our only problem was too much chlorine in the pool, irritating our skin and eyes.
Stayed 2 nights in Nov 2023
Response from Comfort Inn on 30 Nov 2023
Thak you for your review!I have shared it with my team in efforts to make any future stays even better.

8/10 Good

peter

Stayed 1 night in Nov 2023
Response from Comfort Inn on 15 Dec 2023
Thank you for your review.We hope to see you again !!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool
Stayed 1 night in Nov 2023
Response from Comfort Inn on 20 Nov 2023
Thank you for your review.We take great pride in our pool area and are glad you enjoyed it.

10/10 Excellent

Judith A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was very happy with the comfort level
Stayed 1 night in Oct 2023
Response from Comfort Inn on 29 Oct 2023
Thank you for your kind review.It was a pleasure having you here and look forward to seeing you next time your in Fond Du Lac.

10/10 Excellent

lesley

Stayed 1 night in Oct 2023
Response from Comfort Inn on 20 Nov 2023
Thank you for your review!!We hope to see you again.

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service
Appears upgrades are happening. Bathroom needs hand towel bar and needs toiletry shelf. A better towel hanger in shower area. Loved the bed, pillows, staff great! Decent breakfast. Would stay here again.
Stayed 1 night in Oct 2023
Response from Comfort Inn on 17 Oct 2023
Thank you for your kind words and feedback.We are working on renovations slowly and appreciate that you noticed the changes.We look forward to seeing you next time your in Fond Du Lac.

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The room was Nice but located near an entrance with a door the closed with a loud squeal and thud
Stayed 1 night in Oct 2023
Response from Comfort Inn on 13 Oct 2023
Thank you for your review!I have shared your comments about the doors with Maintenace in effort to make any future stays better.

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator, toilet was dirty and cloged
Stayed 1 night in Sep 2023
Response from Comfort Inn on 13 Oct 2023
I apologize for the inconveniences you experienced during your stay.I will be sharing these with my ream in effort to make any future stays more enjoyable.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The soundproofing is very poor between rooms. Some loud people came about 10:00 in the room next to ours and I called the desk and they were removed so I was happy with the hotel. But I asked for a very quiet area the hotel and it was until they came
Stayed 1 night in Sep 2023
Response from Comfort Inn on 13 Oct 2023
I apologize for the noise issues you experienced during your stay.We hope to see you again next time your in the Fond Du lac area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and great value for the price!
We were greeted by a friendly young man at check in and were pleased to find a very nice room! Very clean, updated and the bed was very comfortable. Would stay there again and recommend! Breakfast was included and had many items to choose from.
Stayed 1 night in Sep 2023
Response from Comfort Inn on 13 Oct 2023
Thank you for your kind review!We hope to see you again next time your in Fond Du Lac.

8/10 Good

Peter

Location
Stayed 2 nights in Sep 2023
Response from Comfort Inn on 20 Nov 2023
Thank you for your review.We hope to see you again!

4/10 Poor

Sarah, North Mankato

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairway to room was very dirty and smelly so smelly it was hard to breath. Felt like breathing chemicals. When I checked in the doors behind desk were open but wasn’t until I started making a lot of noise at desk after several minutes of waiting that someone came from the open doors (10 ft from main desk).
Stayed 1 night in Sep 2023
Response from Comfort Inn on 20 Nov 2023
Thank you for your review.I will share with my team in effort to provide better service to future guests.

8/10 Good

Ronald

Stayed 1 night in Sep 2023
Response from Comfort Inn on 22 Sept 2023
Thank you for your review.We hope to see you next time you're in Fond Du Lac.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Comfort Inn on 5 Sept 2023
Thank you for your kind review!!We hope to see you next time your in the Fond Du Lac area.

2/10 Terrible

Shanbriell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
THEY HAVE BED BUGS AND ROACHES. A black bug fell in my ice can the first night then a roach was found crawling on my bed. The next morning I woke up with bumps all down my leg
Stayed 7 nights in Aug 2023
Response from Comfort Inn on 24 Aug 2023
Thank you for your review. I have had your room thoroughly inspected.We appreciate your feedback.

6/10 Okay

Tom

Liked: Staff & service, room comfort
Room nice, Halls need maintenance
Our room was very nice, updated and clean but the halls, carpet, woodwork, walls indicates a lack of maintenance. Also, after walking up some steep steps to get to our second floor room, the doors are extremely difficult to open on such a small landing.... dangerous with suitcases.... the breakfast was just ok.
Stayed 1 night in Aug 2023
Response from Comfort Inn on 15 Aug 2023
I apologize that you did not enjoy your stay.Thank you for your feedback so we can work on improving these issues.

10/10 Excellent

Scott

Stayed 1 night in Aug 2023
Response from Comfort Inn on 5 Sept 2023
Thank you for your kind review!We look forward to seeing you next time you're in Fond Du Lac area.

4/10 Poor

Randy, Rochester

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Dirty bathroom, carpet and noisy rooms
Stayed 2 nights in Aug 2023
Response from Comfort Inn on 8 Aug 2023
Thank you for your feedback.I apologize that you were not happy with your stay.I will use it to improve future stays,

8/10 Good

Sasha

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Comfort Inn for two nights to attend a wedding in the Fond Du Lac area. The room was clean and comfortable, and the hotel was dog friendly; they even offered treats for dogs at the front desk. Huge props to the lady who attends the dining area for breakfast (which was included with our stay). She kept the area well stocked and was friendly and attentive to guests who needed extra help. The only negatives I will mention is the pool area was out of towels and littered with some trash people carelessly left behind. There were also people vaping in the pool area, so I feel not much attention is given to the pool house. It was otherwise clean and overall nice. Thanks for a great stay.
Stayed 2 nights in Jul 2023
Response from Comfort Inn on 27 Jul 2023
Thank you for your kind review.I will share it with my team in hopes of making improvements to the hotel overall.We hope to see you next time you're in Fond Du Lac.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Comfort Inn on 13 Jul 2023
Thank you for your review.We look forward to seeing you next time your in Fond Du Lac.

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Peanut butter, funky smell and not yet to the room
Disapointing after staying at a series of Fairfield Suites really wished we had stayed at one of them nearby. After checking in went up stairwell #5 where there were a couple empty food cups that were there our entire display and just inside the doorway there was a small portable cup of Jif PeanutButter that was smeared just inside the doorway. That was also there for the three days we were there, just smeared a little more each day. There was also a weird smell in that stairwell. Of the two beds in the room the one closest to the window was not very solid on a base and the other was a little higher and had a two by four made base and was a little more solid. Overall not the level I'd have expected for the price.
Stayed 2 nights in Jul 2023
Response from Comfort Inn on 10 Jul 2023
Thank you for your review.I will share with my team in effort to improve future stays.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The hotel was the cheapest option for good reason. It is a tired older hotel. Beds were comfy. Rooms were dated and carpet in the hall was really gross. On the upside the staff was extremely friendly and helpful.
Stayed 1 night in Jul 2023
Response from Comfort Inn on 10 Jul 2023
Thank you for your review.I will share with my team in effort to improve future stays.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Comfort Inn on 10 Jul 2023
Thank you for your review.I will share with my team in effort to improve future stays.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was walking into a very cold room. Temp was set on 68 which is cold for us older adults.
Stayed 1 night in Jul 2023
Response from Comfort Inn on 10 Jul 2023
Thank you for your review.I will share with my team in effort to improve future stays.

8/10 Good

Marc V.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Comfort Inn on 28 Jun 2023
Thank you for staying with us.

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service
Stay was just fine. Couple things could make it better. First clean up the landscaping particularly the shrubs and bushes. Just need some pruning. Secondly please remove the over abundant amount of bird nests under the eaves and above the windows. Extremely messy and birds carry diseases. Thanks
Stayed 1 night in Jun 2023
Response from Comfort Inn on 28 Jun 2023
Thank you for your feedback.I will share with my team in effort to improve for your next stay.

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelled and beds were not very comfortable.
Stayed 2 nights in Jun 2023
Response from Comfort Inn on 25 Jun 2023
Thank you for your feedback.I will share with my team in effort to make improvements here at the property.

6/10 Okay

Joyce

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is old and my children had to listen to filthy mouthed person that could be heard easily through the walls. My room wasn’t the cleanest. It had old french fries on the floor, on the side of the bed, and bottle caps under the table, and I don’t believe the toilet was cleaned appropriately. The workout room has three machines and two of them are treadmills. It’s also a very small room; not appealing to anyone.
Stayed 1 night in Jun 2023
Response from Comfort Inn on 19 Jun 2023
Good Morning, I apologize you stay did not go as planned.We hope to see you again in the future.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Comfort Inn on 16 Jun 2023
Thank you for staying with us.I am glad you enjoyed your stay.

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sucks.
Probably one of the worst hotels I have ever stayed in. Room wasnt the cleanest especially under the couch and mattress. Strange peope constantly in the parking. The breakfast was horrendous. House keeping on the weekends knocking on doors at 9am. She started at 9am and kept knocking until I left at 10:55am. The house keeping staff is loud and obnoxious before 10am. Then you have birds nest with baby birds above most of the second floor windows. So combine all of that and there is no getting good sleep there.
Stayed 7 nights in Jun 2023
Response from Comfort Inn on 16 Jun 2023
Thank you for your review . I appreciate your comments and will share with my team in hopes that next time your in Fond Du Lac you will stay with us again and see the improvements we have made.

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There are no elevators, breakfast was disappointing, bathroom floor was dirty. Property is not well maintained. Pool and hot tub were nice.
Stayed 1 night in Jun 2023
Response from Comfort Inn on 16 Jun 2023
I apologize you did not enjoy your stay.I will share my concerns with my team in hopes that your next stay in Fond Du Lac you will stay with us again and see the improvements we have made.

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds we’re comfortable. The pool was nice.
Stayed 2 nights in Jun 2023
Response from Comfort Inn on 11 Jun 2023
Thank you for your kind words.We hope to see you next time your in Fond Du Lac.

6/10 Okay

Allen

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Sayler from Virginia
Was upgraded without additional cost which was much appreciated. Breakfast looked very good but did not have time to enjoy it. The toilet bowl was covered on the inside with what appeared to be black mold so probably had not been properly cleaned in awhile. Rest of room was okay and Internet was reliable.
Stayed 2 nights in Jun 2023
Response from Comfort Inn on 7 Jun 2023
Good Morning, Thank you for your kind review.We have very hard water and the black ring you saw is caused by that. Thank you for bringing to my attention so I can address it with my housekeeping team.

8/10 Good

Billie

Stayed 1 night in Jun 2023
Response from Comfort Inn on 25 Jun 2023
Thank you for your feedback.I will share with my team in effort to make improvements here at the property.