Superior Double Room, Balcony (Spa access included) | Premium bedding, down duvets, minibar, in-room safe

Reviews of Grau Roig Andorra Boutique Hotel & Spa

5 out of 5
Grau Roig Andorra Boutique Hotel & Spa
Estación de esquí de Grandvalira, Sector Grau Roig, Grau Roig

Reviews

9.6

Exceptional

Rating 10 - Excellent. 153 out of 192 reviews" "
Rating 8 - Good. 36 out of 192 reviews" "
Rating 6 - Okay. 2 out of 192 reviews" "
Rating 4 - Poor. 1 out of 192 reviews" "
Rating 2 - Terrible. 0 out of 192 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karin Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great ski in ski out property with a great breakfast and spa!
Stayed 2 nights in Aug 2023
Response from Dunia Sans. on 27 Aug 2023
Thank you very much.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treat yourself to this amazing slopeside hotel. Gourmet dining, on site equipment rental, friendly staff, and elegant rooms are just the beginning of the list of reasons to love this hotel.
Stayed 6 nights in Mar 2023
Response from Dunia Sans on 6 Apr 2023
Thank you very much for yous stay. We are really have that you enjoyed. Hoping to see you again. Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Dunia Sans. on 13 Nov 2022
Muchas gracias por su estancia en el hotel y por su comentario. Esperamos volverles a ver pronto.Gracias,

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Dunia Sans. on 12 Apr 2022
Muchas gracias por su estancia en el hotel y por su maravillosa puntuación.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jerxey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Amazing restaurant and food.
Stayed 1 night in Aug 2021
Response from Dunia Sans. on 30 Aug 2021
Thank you very much for your stay at the hotel and for your appreciation. Best regards and hoping to see you soon,

10/10 Excellent

Paul

Stayed 1 night in Aug 2021
Response from Dunia Sans. on 5 Oct 2021
Nous vous remercions de votre séjour à l'hôtel et de votre commentaire. Espérons vous revoir très bientôt,

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andorra weekend
Very relaxing g stay in beautiful surroundings
Stayed 1 night in Sep 2020
Response from Dunia Sans. on 25 Sept 2020
Thank you very much for your stay and your comment. Hoping to welcome you very soon. Best regards,

10/10 Excellent

Linda Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely boutigue hotel. Restaurant food was great and tasty.Quality was all worth for price. Personell was professional, gentle and helpful. Same I can say for breakfast staff, very polite and professional. The hotel where I will defenetly return.
Stayed 1 night in Jul 2020
Response from Dunia Sans. on 28 Jul 2020
Thank you very much for your stay and your comment. We are really have that you enjoyed. Hoping to see you soon, Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature, Food, and Tranquillity
The hotel staff were all very kind. The restaurant is phenomenal. The copper bar is super fun. The hiking and trekking is beautiful. Everything felt safe and comfortable and clean. My wife and I had a standard room. There was a small balcony with a nice view of the mountain and nature. The room was spacious enough but not overly large. There was no coffee maker, which was a big flaw in my opinion. The safe just barely (and I mean just barely) fit a 13” MacBook Pro. Some of the design in the room was not great. The bathroom had a sliding door to enter, and then another sliding door that moved positions to cover the shower or toilet area. However, the sliding door was not measured properly and left a 2” gap for the toilet area...not ideal. The lighting was comfortable, but not practical to see well in the bathroom. The rooms have Bluetooth speaks installed, which was nice. However, the guests next to us were enjoying loudly until 3am when we had to complain. The bed was extremely soft with springs...not my preference. There is plenty of parking. The hotel is pet friendly, and we brought our 55 pound dog. The cost is 30 euros per night. That price was not advertised on Hotels.com or the hotel’s website and felt it was overly expensive. There are several cute and small towns near by within 30 minutes. Oh, Hotels.com stated that we would get one free service at the spa. However, that was not correct.
Stayed 4 nights in Jul 2020
Response from Dunia Sans. on 11 Jul 2020
Thank you very much for your stay in our hotel and your suggestions. We will take them in account. Hoping to welcome you soon,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Dunia Sans. on 11 Feb 2020
Thank you very much for your stay and your nice review. Hoping to welcome you soon, Best regards,

10/10 Excellent

Braden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Dunia Sans. on 9 Dec 2019
Thank you very much for your stay and you comment. We appreciate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Dunia Sans on 22 Nov 2019
Thank you.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing hotel
Stayed 2 nights in Sep 2019
Response from Dunia Sans. on 11 Sept 2019
Thank you very much for your stay and for your appreciation. We are happy that you enjoyed. Best regards,

8/10 Good

Matt, Jersey, CI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who were happy to go over and above normal to make our stay comfortable. Great location and top notch dinning and spa facilities.
Stayed 1 night in Aug 2019
Response from Dunia Sans. on 5 Sept 2019
Thank you very much for your stay and for your comment. We are happy to know that you enjoyed. Best regards,

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well run with a staff who couldn't be more helpful, on arrival we were issued with guide books and maps of the area so we were able to plan our days activities. The spa situated in the basement was well equipped with sauna, steam and gym facilities while the jacuzzi and pool were a welcome area of relaxation. The restaurant had a extensive menu with the food both cooked and presented to a very high standard. Only criticism would be a lack of room tea and coffee making facilities and an instruction book on the room and hotel.
Stayed 2 nights in Aug 2019
Response from Dunia Sans. on 19 Aug 2019
Thank you very much for your stay in the hotel and your comment. We take note of your suggestion. Best regards and hoping to welcome you again.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip to Andorra
Great!
Stayed 1 night in Jun 2019
Response from Dunia Sans. on 3 Jul 2019
Thank you very much for your stay at the Grau Roig Boutique hotel and for your reviews. Hoping to welcome you soon, Best regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel and experience
Quite simply an exceptional hotel and experience. Incredibly comfortable, with service to match. With a standard room that exceeded my normal expectations for an executive room, a luxurious spa and delicious food, this hotel was from my perspective without fault.
Stayed 1 night in Oct 2018
Response from Dunia Sans. on 6 Nov 2018
Thank you so much for your stay and your comment. Best regards,

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
Room was great, we were very impressed with the service received
Stayed 2 nights in Sep 2018
Response from Dunia Sans. on 25 Sept 2018
Thank you very much for your stay and your comment. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay here for our first visit to Andorra. Food was incredible!! We will be back
Stayed 1 night in Jul 2018
Response from Dunia Sans. on 1 Aug 2018
Thank you very much for your stay and for your comments. It is already 20 years that our chef works in the hotel. We will show him your comment. Best regards,

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Dunia Sans. on 11 Apr 2018
Muchas gracias por su estancia en nuestro hotel. Nos alegramos que le haya gustado y esperamos volverles a ver pronto.

8/10 Good

Jose, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel on the snow
We had a great time in a lovely hotel on the slopes, food was high standard and very tasty. Service and assistance was great all round that made our families first ski experience awesome. Would only suggest complimentary water per person in the beautiful room. Thanks for a great stay
Stayed 3 nights in Dec 2017
Response from Dunia Sans. on 9 Jan 2018
Thank you very much for your stay and your comments. We take note of your suggestion. Best regards,

10/10 Excellent

CItravellers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Fresh, clean & stylish
Stayed for a few nights and we couldn't have made a better choice in Grau. Locations is amazing, on the marina but away from the hustle and bustle of the town. Hotel is very well laid out and the rokns well appointed. All I would ask for would be a spa pool, hot tub or jacuzzi bath. Otherwise a lovely hotel.
Stayed 1 night in Jul 2017
Response from Dunia Sans. on 28 Aug 2017
Thank you very much for your stay and review. We are really happy that you enjoyed. I don't know if you didn't visited but we have a spa with a small pool, a Jacuzzi and sauna at the floor -1. Best regards and thanks

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
We passed through Andorra on a bit of a whim, and chose this hotel based on ratings of previous travelers. The place is really a gem. The spa and breakfast were included in our stay, both were outstanding. This is a quiet location, in a ski resort. If you're looking to party, this is not for you (at least in summer), but the setting is gorgeous, the hotel is great. The local hiking is very good. Highly recommended.
Stayed 1 night in Aug 2017
Thank you very much for your stay and your comment. Yes, we are located in a peaful place even during winter season. The location is just near one of the beautiful places in Andorra, the lakes of Pessons. But there are so many hiking without just around. Best regards,

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel, Tel-Avigv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the mountains
It was our first time in Andorra, the view of the area is magnificent and the we saw the hotel From the out side it looks very simple, but the welcome we got from the reception warmed us up. The rooms were great and warm unfortunately on the 4th floor and lift is only to the 3rd! Imagine a family of 4 suitcases to get via stairs to the room. The bathroom was magnificent with a barell as bath tub, beautifully view of mountains. Breakfast is big and tastfull. In other words the Hotel is a small Gem between the mountains. Will visit again next time in Andorra but not with family.

8/10 Good

Jack, St. Augustine Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - excellent restaurant in hotel - helpful and friendly staff

8/10 Good

David, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property, a bit far from any activity
The Grau Roig is a lovely property. It has all of the charm of a mountain getaway. It's attractive both outside and inside. It's well-kept, has a friendly staff and serves a tasty breakfast. You wakeup alarm are the cowbells on the local livestock which grazes on the hill in summer. The spa, for a property of this size, was a pleasant surprise and the treatments are provided by well-trained and skilled therapists. The only negative is that it really is quite removed from any of the charming Andorra towns. It is always a difficult task, the balancing of accessibility and charm of a removed location. I think if the approach to the property was not a substantial run of pavement or if it was better landscaped around the pavement, it would have much more appeal. Still, a beautiful and well-run establishment, one of the nicest I've seen in Andorra, and worth a visit. I'd certainly return.

8/10 Good

Mathew, Blaine, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
We thoroughly enjoyed our stay at Hotel Grau Roig! The location was superb, yet remote, and the scenery beautiful. To have the basic spa amenities included was also a bonus. We did enjoy the breakfast, but thought that the dinner was only average for the value. The bartender made wonderful long drinks, and the wine list was impressive. We did find two pieces of glass on the floor in our room.

10/10 Excellent

Justin, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay at Grandvalira in Andorra
Perfect stay away from summer crowds, but within easy driving distance of all Canillo district. The service was excellent, as was the restaurant and the views. The rooms are spacious and very comfortable. Many attractions don't fully open here until the second weekend in July.

8/10 Good

Roger, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel ... great location
I did made a mistake regarding the days for the booking ... however the person behind the desk was not welcoming ... requested we change our booking online ... bit disparaging. Said he was new to the job ... suggest more training needed. We were tired, just wanted to have a shower but the chef was taking a nap on our bed! We were given a new room with a better view but it had been a smoking room! Breakfast is included and was excellent. We had dinner on the second day which was also excellent. We went walking each day in the beautiful surrounding mountains for which this hotel is well situated. The spa is quite small and did not have any booking times to suit us. The outside dining area would be an ideal place for a sunny lunch.

10/10 Excellent

Svetlana, Orthez, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very close to the ski lift
nice restaurant, brilliant breakfast, very welcome stuff, good speed internet, comfortable room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent mountain hotel
outstanding mountain hotel several kilometers from nearest town, directly on ski slope with excellent service. French cuisine, spa, friendly stuff.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dunia Sans. on 15 Jan 2024
Gracias,

10/10 Excellent

yannick, Montredon-des-Corbières

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique
Stayed 1 night in Oct 2023
Response from Dunia Sans. on 8 Nov 2023
Nous vous remercions de votre séjour et sommes contents que vous ayez apprécié.A une prochaine,

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dunia Sans. on 24 Oct 2023
Merci beaucoup

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Un très beau séjour dans cet établissement hôtelier de grande classe et de très bon confort. Le personnel est disponible, efficace et très agréable. L'environnement est calme avec la belle montagne andorrane en toile de fond. A recommander.
Stayed 1 night in Sep 2023
Response from Dunia Sans. on 22 Sept 2023
Nous vous remercions de votre séjour à l'hôtel et de votre recommandation.Espérons vous revoir bientôt.Merci,

10/10 Excellent

Sylvie

Liked: Cleanliness, property conditions & facilities, room comfort
Magnifique
Excellent séjour, tant du point de vue de la restauration que de l'hôtellerie.
Stayed 2 nights in Aug 2023
Response from Dunia Sans. on 6 Sept 2023
Nous vous remercions de votre séjour à l'hotel et de votre commentaire. Espérons vous revoir bientôt.

10/10 Excellent

judith

Travelled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Dunia Sans on 31 Jul 2023
Thank you for your stay and your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dunia Sans on 30 Jul 2023
Thank you very much for your stay between us and for your review.Best regards,

6/10 Okay

eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parti 1 jour avant pas de compensation réduction ou autre de votre par où de l hôtel je vais aussi le signaler à 50 million de consommateurs. Pas de spa mail de l hôtel reçu après possibilité d annulation aucun service pouvez-vous fair une compensation sinon je ne passerai plus par vous . Salutation
Stayed 3 nights in Jun 2023

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour réussi dans un excellent établissement !
Hôtel bien situé sur les pistes, personnels très à l’écoute et chaleureux, Spa de qualité, petits déjeuners et restaurant excellents midi et soir avec très bonnes viandes et spécialités de montagne. Très bonne cave. Chambre agréable très propre, silencieuse et bien équipée.
Stayed 5 nights in Mar 2023
Response from Dunia Sans on 13 Mar 2023
Nous vous remercions de votre séjour à l'hôtel et de votre magnifique comentaire. Espérons vous revoir bientôt, Merci,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

GUENGSOOK

Stayed 1 night in Nov 2022
Response from Dunia Sans. on 21 Nov 2022
Muchas gracias por su estancia en el hotel y por su puntuación.

10/10 Excellent

marie

Stayed 3 nights in Nov 2022
Response from Dunia Sans. on 15 Nov 2022
Nous vous remercions de votre séjour à l'hôtel et de votre appréciation.Espérons vous revoir bientôt

10/10 Excellent

stephanie

Stayed 2 nights in Nov 2022
Response from Dunia Sans. on 14 Nov 2022
Nous vous remercions de votre séjour à l'hôtel et de votre commentaire. Espérons vous revoir bientôt,

10/10 Excellent

Karine

Liked: Staff & service, amenities, property conditions & facilities
Magnifique endroits
Stayed 1 night in Nov 2022
Response from Dunia Sans. on 13 Nov 2022
Nous vous remercions de votre séjour à l'hôtel et de votre commentaire. Merci et espérons à très bientôt,

10/10 Excellent

CARLOS JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor
Stayed 6 nights in Jul 2022
Response from Dunia Sans. on 12 Aug 2022
Muchas gracias por su estancia en el hotel y por su puntuación. Nos alegramos que le haya gustado.

10/10 Excellent

Frederick

Stayed 1 night in Aug 2022
Response from Dunia Sans. on 8 Aug 2022
Nous vous remercions de votre séjour à l'hôtel et de votre note. En espérant vous revoir bientôt, veuillez agréer, nos meilleures salutations.