Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews of The Arcade Hotel

3 out of 5
The Arcade Hotel
Sarphatipark, 106, Amsterdam, North Holland

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 174 reviews" "
Rating 8 - Good. 61 out of 174 reviews" "
Rating 6 - Okay. 68 out of 174 reviews" "
Rating 4 - Poor. 18 out of 174 reviews" "
Rating 2 - Terrible. 5 out of 174 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Peter, Manchester

Liked: Staff & service, property conditions & facilities
Really pleasant.

6/10 Okay

Verified traveller

10/10 Excellent

Taghrid , Leb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
The hotel is close to main attractions, cozy with friendly staff.

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
ok
Ok

6/10 Okay

Adham

Liked: Cleanliness, room comfort
nice staffs
its nice place and nice reception staff but i face a problem with them with my credit card and they returned the money back without i'm say any thing but i lose in between the difference of the currency! overall i stayed only one night there .

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Nigel, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good local hotel in nice location
This hotel has very friendly, helpful staff. It is in a good location, just outside the central area of Amsterdam. It overlooks a park, in a nice neighbourhood. My room was small (which I expected) but was clean and had everything needed. It is close to tram stops & easy to get everywhere. This hotel is small, friendly, local & reasonably priced - if that is what you want, then there is nothing to improve.

4/10 Poor

kevin

Disliked: Property conditions & facilities, room comfort
Too noisy
The room was too noisy and no sound insulation at all. Not worthy of a 3 star. Very poor check in/out times

10/10 Excellent

Marie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet
Our stay was short but great. We were only passing through Amsterdam for an overnight layover, unfortunately, as the neighborhood De Pijp was darling. The hotel staff were extremely friendly and helpful, providing us with restaurant and other neighborhood recommendations. The rooms are quite small, but I'm always of the opinion that you're traveling to see a place, not the hotel room. Plus, the bed was extremely comfortable, especially after our long travel. The 9 euro breakfast is definitely worth it - fresh bread, local honeys and jams, waffles, eggs, - it had everything and was a delicious start to our day. Overall, I hope to re-visit Amsterdam so I can actually see the city and would definitely stay here again.

6/10 Okay

suzanne

Liked: Cleanliness, room comfort

8/10 Good

Lil, San Diego

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location, but not good amenities
Tub was super small, couldn't use it and almost slipped a times. Pillowcase was dirty first night, was too tired to complain but they were changed the next day. Is close to public transit and can easily walk to attractions within 10-20 min.

6/10 Okay

jeffrey, uas

Liked: Staff & service
for being solo was enough very small room good for sleep wifi was good people very nice and helpful

8/10 Good

Darren, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here over the weekend with my 2 mates. Room was lovely and spacious and very clean. Most props go to Mia and Cian downstairs they looked after us very very well and gave us all the info we needed!

6/10 Okay

travel happy

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to tram stops
No kettle in room - inconvenient! Mould growing on wall - eek!

8/10 Good

Lukasz, Dublin

Liked: Staff & service
Quality of this hotel reflects its price, so no reason to complain. Greetings to the extremely positive staff :D I've had a good time :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Steve, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs some renovation
Excellent staff and hotel is very clean, but the paintwork and facilities in our room were disappointing

8/10 Good

Edward, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place overall. Nice staff that were willing to help us figure things out. Room was comfortable and reasonable for the price. Bath was a tad awkward but was not a big deal. Good location for walking to restaurants and nightlife.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent location, too much noise.
Checked in, staff were friendly and helpful process was quick and painless. Room was clean and comfortable and had good connection to wifi. Window did not shut correctly which led to lots of traffic noise seeping in and keeping me up. Only negative experiences at the hotel was when other occupants were inconsiderate and screaming and shouting all throughout the night. A group of people were literally drunkenly wrestling each other in the room above which kept me up for hours on end. Did not hear or see staff speaking to anyone about noise at all. Overall good hotel ruined by other occupants which was not dealt with by staff.

8/10 Good

Sean, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel, would stay again.
Excellent hotel, we arrived around 3pm, we received a very friendly reception. We were directed to our room, which we were told was the 'new' part of the hotel, and I must say, it was utterly fantastic. Brand new decor, fancy bathroom lighting, brilliant shower and bathroom facilities. All across from a large park. Brilliant, easy to get to via tram, would recommend and would stay again. My only negative, the mattress was not to my liking, but the bed was lovely. A solid 4.5/5.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staff, comfortable and clean room, wifi good. It is a little bit of a walk to the tram, which can be troublesome with big bags. Shower door was missing so water everywhere on the floor after every shower.

6/10 Okay

farshid, USA

Liked: Cleanliness
Disliked: Room comfort
It was a cold room, keep in mind that the air co
It was a cold room, keep in mind that the air conditioner is going to be off every night even in cold winter .

4/10 Poor

Nat, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
very poor hotel
The bathroom stank of sewage,there was a lot of rust on the metal parts of the shower,the bed sheets were stained,the beds were not very comfortable either.The curtains were also not thick enough so there was a lot of light coming through at night.The staff was okay but i didnt enjoy my stay.

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jack, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good near Rai conference

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, hotel in a quiet area
The room is clean, and very comfortable to stay for 2 nights. Easy to reach the train station and the hotel is in a quiet area. But a little bit expensive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam hideaway
Everything was good : easy to find,close to Rijksmuseum,Van Gogh Museum etc.Close to metro and trams.Quiet.Market nearby for bargains.

8/10 Good

Jose, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for light sleepers, but outstanding service!
First off I am giving this hotel 4 stars primarily because of the outstanding staff and the lovely meditation style garden and patio out back. Now if you are a light sleeper this is not the hotel for you. I can pretty much sleep through anything so the noisy hallways didn't bother me. The single room I stayed in was very small, but functional, comfortable and clean. The bathtub was a little precarious. Maybe I'm just not used to a bathtub that slopes down in the middle, but it made me a bit uncomfortable that I would slip at any moment. However, the bathroom is very big in relation to the size of the room. All in all I would stay here again for sure.

8/10 Good

Damian, Crewe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice profesional service
very nice service,staff was very,very friendly and helpfull

6/10 Okay

tiziana patrizia, bern

Disliked: Property conditions & facilities, room comfort
nothing special
From outside looks great, then the reception is too small and caotic. the elrvetor is cool but it does not work properly, the moquette in the floor it was red... why they do not remove it? the room is simple, nothing special but quite cold during the night. The bathroom was very old, the forniture was made of wood and broken.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Curtis, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location!
The hotel was within a 10-20 minute walk of the Van Gough Museum, and other museums in that area, it was on a busy street, (that quieted down a lot at night) so a lot of restaurants, grocery stores, and places to shop really close by. Also, very close to tram and bus stations. The room was pretty small, Wifi worked well, really friendly staff. The shower was amazing.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good one
Great for an economic stay in Amsterdam. Has everything you need and is clean, and staff are helpful. Room is very small, but good for a one person stay.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
Tiny, tiny rooms. We could barely walk into the washroom. Construction going on the whole time right beside our room so it was very noisey. Most of the front desk were useless. Daniel was very friendly and helpful though.

8/10 Good

Lori, Gainesville, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stay in Amsterdam
The only thing that would make the value of this hotel better would be if they would include breakfast in the price per night. Otherwise, they were very helpful and we really enjoyed staying in this hotel! The room was very nice and it was convenient to places that we wanted to visit in the city of Amsterdam.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Expo stay
Good location, easy access to city. Room size unbelievably small, bath/shower only suitable to people less 5ft!!!!...amazing fast free wifi. Forgot small bag with meds, etc...despite several reminders & promises, the hotel never bothered to send home, even offered to pay a service fee....very sad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Zack, Sandefjord Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Our only complaint was the extreme noise from construction next door. Started at 7am every morning. The shower was also broken.

6/10 Okay

Paulo, São Paulo

Liked: Cleanliness, staff & service
Aalborg is good for your miney
Good for a business trip

6/10 Okay

Abby

Hotel by sarphatipark in Amsterdam
Easy to get to the center by a short tram ride or walking. I paid for a double bed but was originally given a single, the room was tiny, shabby and without a door on the bathroom. I went to the desk to get my reservation corrected and he gave me a double bed room which was much much nicer than the first. It was clean, comfortable and a nice space. But the walls are thin, so you can really hear the other guests in the hallway.

6/10 Okay

Justin, Adelaide

Liked: Cleanliness, staff & service
*****
Little small but we didn't spend much time in there anyway. Not too far from tram spots and good food which was good!

6/10 Okay

Verified traveller

Good location
Stayed with friends. Good location, nice but basic

6/10 Okay

R, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient place to sleep
Room was very tiny and cramped; the width of the double bed was essentially the width of the room. However the room was clean and otherwise comfortable. No frills. Not much in the neighborhood nearby. Staff very friendly and helpful. On the #3 tram line, and short walk to #4 tram which goes to central Amsterdam and to RAI center. Note that during the IBC convention, room rates are astronomical, and the #4 tram is so crowded you cannot get on. It is a nice 1 mile walk to RAI though.

6/10 Okay

Verified traveller

Fine for me
Not a particularly good value for money hotel, but it was IBC week! Easy walking distance to the RAI centre which was a big plus

6/10 Okay

Hickster, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Average at best
Had a 2 night stay here recently on a 2 City break trip. Hotel was easy to find once navigated through the centre of Amsterdam. Hotel was very basic to say the least. Room we had was worn and needed a huge update. Paint was peeling off the wall, tiles in the bathroom were off the wall and most furnishings were chipped and a bit dirty. Hotel was very noisy also, we were both woken up a couple of times BOTH nights by people next door and upstairs as the walls are extremely thin. The surrounding area - De Pijp - is very lovely and a nice secluded neighborhood away from the hustle and bustle of the centre but isn't too far away from the lovely cafés and shops on offer. Personally, was disappointed with the hotel. I don't usually leave negative reviews for hotels but I didn't feel comfortable at all in the hotel. Unfortunately, I wouldn't recommend Hotel Aalborg for a stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe vacation
The room was so small, we made it work but I was surprised how small. And the tv didn't work. But the great things were the staff were helpful, there are always amps down in the lobby to help guide your trip, the wifi in the rooms is a plus and the bathroom was updated.

6/10 Okay

Richard, Portsmouth, UK

Disliked: Room comfort
O.K. hotel in quiet area
The hotel was in a quiet area. The room was a bit too small ! And noisy (near the left - though as there were no late night movements it was not a major problem). Shower was too small and unusual ! (it was a partially sitting shower with a ledge, this meant there was not enough room for standing + temperature was hard to control).