Front of property

Reviews of Radisson Blu Hotel Amritsar

4.5 out of 5
Radisson Blu Hotel Amritsar
Airport Road, Amritsar, Punjab

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 297 reviews" "
Rating 8 - Good. 76 out of 297 reviews" "
Rating 6 - Okay. 38 out of 297 reviews" "
Rating 4 - Poor. 30 out of 297 reviews" "
Rating 2 - Terrible. 20 out of 297 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are tired from your flight.
Stayed 1 night in Apr 2024
Response from Radisson Blu Hotel Amritsar on 3 Apr 2024
Dear Ravneet,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us after a tiring flight. We hope to welcome you back again soon.Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

Harminder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was gd staff food property thanks guys
Stayed 1 night in Mar 2024

10/10 Excellent

Emanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2024

8/10 Good

Prince

Stayed 1 night in Mar 2024

10/10 Excellent

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY
Stayed 1 night in Mar 2024

10/10 Excellent

Balbir

Stayed 2 nights in Mar 2024

6/10 Okay

Gurveen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room did not have towels and bathing gowns. The quilt was very dirty, had yellow stains.
Stayed 1 night in Mar 2024
Response from Radisson Blu Hotel Amritsar on 18 Mar 2024
Dear Gurveen,We are very sorry to hear about your experience. Your feedback is important to us and we will address the issues with our housekeeping team to ensure this does not happen again. Thank you for bringing this to our attention.Yours SincerelyJitender SohalGeneral Manager

6/10 Okay

Inderjit

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Sukhjiwan

Stayed 1 night in Mar 2024

4/10 Poor

Dawinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Room service was terrible - arrived cold and an hour late. Requested twin room and got a double - fixed issue by separating the beds! Again a delayed response. Spoke with the staff at check out and no gesture of goodwill or an apology.
Stayed 1 night in Feb 2024
Response from Radisson Blu Hotel Amritsar on 29 Feb 2024
Dear Dawinder,We are truly sorry to hear about your experience with our room service and the delayed responses. Your feedback is greatly appreciated and will be shared with our team for improvement. Thank you for bringing this to our attention.Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

Manbinder Deo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location to the airport was excellent.
Stayed 1 night in Feb 2024
Response from Radisson Blu Hotel Amritsar on 27 Feb 2024
Dear Manbinder,Thank you for sharing your feedback! We're glad to hear that you found the property's location convenient in terms of proximity to the airport. We hope this made your stay more enjoyable.Yours SincerelyJitender SohalGeneral Manager

6/10 Okay

Mangal

Very average room
Stayed 1 night in Feb 2024

2/10 Terrible

manjit

Travelled with family
Disliked: Amenities
We had a horrible stay at the hotel. Checked in on a Saturday at 3pm to find there is a wedding party happening and you could hear everything in the room and was told it would finish for 4.30pm which it did. Then when we got back to the room there was another wedding party at the hotel outside and you could clearly hear the music in the room. Was told it would finish for 10-45pm but continued to 12am so never had a good sleep at all.
Stayed 2 nights in Feb 2024
Response from Radisson Blu Hotel Amritsar on 20 Feb 2024
Dear Manjit,We apologize for the inconvenience caused during your stay. We will address this matter with our team to ensure a better experience for our guests in the future. Thank you for sharing your feedback with us.Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

SANDEEP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kiranvir

Stayed 2 nights in Jan 2024

10/10 Excellent

Bhanvir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Rajeev

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt Like Scamed!
I Paid for 2 Junior Suites. Stayed at 1 Junior Suite and 1 Regular room because they only have regular Smoking rooms. The difference between the 2 was 10,000 Rupees. After Rahul Duty Manager charged my card. I asked him 1 only used 1 Suite and 1 Regular room. He said once they take a payment, they can not refund because finance manager does not work Sunday. For a 5 STAR Hotel, Not Possible. I requested to speak to his manager for my Refund, The Duty Manager Chandani told me Rahul is new and he will loose his job for Over charging me. They offered me a lunch buffet for 4 People which i refused because i had a flight to catch. Guys DO NOT Pay Radisson at Amritsar, until you check your Final Bill properly. You will Never get your Money Back. I will surely file a dispute with AMEX.
Stayed 1 night in Jan 2024
Response from Radisson Blu Hotel Amritsar on 19 Jan 2024
Dear Rajeev,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding your room reservation and billing process. Please rest assured that we take your feedback seriously and will investigate this matter further. We would appreciate if you could provide us with your contact details so that our team can reach out to you directly. Once again, we apologize for the inconvenience caused and we hope to have the opportunity to make it up to you in the future.Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hardish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Venkatvarunreddy

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

sandip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The bathroom was not clean, the rug was all stained. I had to ask for toilet paper as there was no extra in the room, after the cleaning servive there was no towels or toilet in the room. Tiolet would not flash. After staying at Radisson Red in Chandigarh I had high expectation of the Radisson but i was very disappointed.
Stayed 2 nights in Dec 2023
Response from Radisson Blu Hotel Amritsar on 3 Jan 2024
Dear Sandip,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We truly value your comments regarding the cleanliness of the bathroom and will address this issue with our housekeeping team. We apologize for any inconvenience caused by the lack of toilet paper and towels in your room, and we will certainly look into improving our inventory management. Your feedback is important to us, and we will make sure to take your specific concerns into consideration to enhance our services.Yours SincerelyJitender SohalGeneral Manager

6/10 Okay

Kirnvir

Stayed 1 night in Dec 2023

2/10 Terrible

Bhavin

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Jaspal Singh

Travelled with family
Liked: Cleanliness, amenities
Nice stay at this hotel. The room decor is outdated and worn out and in need of a refurbishment. The noise levels down the corridors at night needs to be addressed so that sleeping customers are not disturbed. The reception desk is a little slow and there seems to be no queuing system, people just jump the queue. There needs to be a full explanation to customers when checking in what the facilities are etc. WIFI, dinner, breakfast and hotel facilities.
Stayed 1 night in Nov 2023
Response from Radisson Blu Hotel Amritsar on 28 Nov 2023
Dear Jaspal,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your kind words about your overall experience. We apologize for any inconvenience faced due to outdated room decor and noise levels in the corridors. We value your suggestion and will address these concerns to provide a more comfortable stay for our guests. We will also work on improving our reception desk service and implementing a queuing system. Your feedback about providing a detailed explanation of our facilities during check-in is noted and will be considered in our ongoing efforts to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

Abhikash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near by airport so no time waste. Front staff/servise staff/ housekeeping and dinning staff all were amazing and helpful. Transportation facility was osm. Hopefully we will come back. Thanks
Stayed 4 nights in Nov 2023
Response from Radisson Blu Hotel Amritsar on 20 Nov 2023
Dear Abhikash,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our front staff, service staff, housekeeping, and dining staff. We're also glad that you found our transportation facility impressive. We look forward to welcoming you back in the future. Thank you for choosing our hotel!Yours SincerelyJitender SohalGeneral Manager

4/10 Poor

Harpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amritsar on 30 Oct 2023
Thank you for taking the time to rate our services and provide feedback. We apologize for not meeting your expectations and aim to improve our performance. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Our team is committed to striving for excellence, and we will spare no effort to achieve this goal. Your satisfaction is crucial to us, and we look forward to earning your esteemed 5-star rating in the future. Sincerely, Jitender Sohal General Manager

10/10 Excellent

Simrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Amritsar. Clean, spacious rooms. Friendly, knowledgeable staff.
Stayed 1 night in Oct 2023
Response from Radisson Blu Hotel Amritsar on 23 Oct 2023
Dear Simrit,We're thrilled to hear that you had an excellent experience at our hotel in Amritsar! Thank you for highlighting our clean and spacious rooms, as well as our friendly and knowledgeable staff. We hope to welcome you back soon!Yours SincerelyJitender SohalGeneral Manager

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amritsar on 7 Oct 2023
Thank you for your review and ratings.

8/10 Good

AMANDEEP

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amritsar on 6 Sept 2023
Thank you for the rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5-star rating from you.Warm RegardsJitender SohalGeneral Manager

2/10 Terrible

Harmanjot

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too dirty
Stayed 1 night in Aug 2023
Response from Radisson Blu Hotel Amritsar on 21 Aug 2023
Hi Harmanjot, Thank you for your honesty. We are sorry for being average, We hope to see you again. We promise to work hard and become the best upon your next visit to us in near future to get that 100% satisfactory star rating from you. Sincerely Jitender Sohal General Manager

10/10 Excellent

Ipnindera, HAYWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Radisson Blu Hotel Amritsar on 16 Aug 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community.Warm RegardsJitender SohalGeneral Manager

6/10 Okay

Suman

Disliked: Staff & service
Need more hospitable staff at the front reception
Stayed 1 night in Jul 2023
Response from Jitender Sohal, General Manager on 16 Jul 2023
Dear Suman, I apologize for any inconvenience you may have experienced due to our front reception staff. We value your feedback and understand the importance of providing a hospitable environment for our guests. We will address this issue immediately and take the necessary steps to ensure that our staff members are trained to be more welcoming and accommodating. Your satisfaction is important to us, and we appreciate you bringing this matter to our attention. If there is anything else we can do to enhance your experience, please let us know.

10/10 Excellent

Shalinder

Stayed 1 night in Jun 2023
Response from Jitender Sohal, General Manager on 16 Jul 2023
Thank you for your support Shalinder.

2/10 Terrible

jaswinder

Travelled with family
Disliked: Staff & service
Lobby was good
Stayed 1 night in Jun 2023
Response from Jitender Sohal on 18 Jun 2023
Dear Jaswinder, We're sorry to hear that your experience at Radisson Blu Hotel was not up to your expectations. We apologize for any inconvenience caused We hope that you will consider giving us another chance to exceed your expectations in the future. We value your business and will work hard to ensure that your next stay is a much more satisfying one. Yours Sincerely Jitender Sohal General Manager

8/10 Good

nachhattar

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but well Kept
Stayed 1 night in Apr 2023
Response from Jitender Sohal, General Manager on 25 Apr 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community. Warm Regards Jitender Sohal General Manager

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities
Nice clean and friendly staff
Stayed 1 night in Apr 2023
Response from Radisson Blu Hotel Amritsar on 20 Apr 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community.Warm RegardsJitender SohalGeneral Manager

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Totally wonderful stay. I travelled with 6 year old kid. Really nice place to stay
Stayed 2 nights in Apr 2023
Response from Radisson Blu Hotel Amritsar on 18 Apr 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community.Warm RegardsJitender SohalGeneral Manager

10/10 Excellent

Paramjeet

Stayed 1 night in Mar 2023
Response from Radisson Blu Hotel Amritsar on 10 Apr 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

10/10 Excellent

Tarlochan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Overall experience was great. Rooms were excellent.
Stayed 1 night in Mar 2023
Response from Radisson Blu Hotel Amritsar on 3 Apr 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

4/10 Poor

mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel dirty and food not to usualm standard
Stayed 3 nights in Feb 2023
Response from Radisson Blu Hotel Amritsar on 3 Apr 2023
Hi Mark,Thank you for your honesty. We are sorry for being average, I would love to know more about how we can change that in your eyes.We hope to see you again. We promise to work hard and become the best upon your next visit to us in near future to get that 5-star rating from you.Sincerely Jitender SohalGeneral Manager

8/10 Good

Sukhdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Good value for a family of 4 and facilities were excellent. The staff were great who came to the room for the good service. Only issue I had there was a lot of noise outside which disrupted my sleep which is not ideal before taking a long flight. Food was great and the bathroom was also in great condition. Had a very western feel to it.
Stayed 1 night in Feb 2023
Response from Radisson Blu Hotel Amritsar on 3 Mar 2023
Dear Sukhdeep,Thank you for your review. We're sorry to hear that you were disturbed by noise during your stay.We hope you had a good flight and that you'll consider staying with us again in the future.Yours SincerelyJitender SohalGeneral Manager

4/10 Poor

Ashneet

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty carpet, bathroom weren’t clean and towels awful (I assume must have been white one time)
Stayed 1 night in Feb 2023
Response from Radisson Blu Hotel Amritsar on 3 Apr 2023
Dear Guest, Thank you for your ratings. Warm Regards Jitender Sohal General Manager

4/10 Poor

Kalvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunate he food was very poor . Both fish
Stayed 1 night in Feb 2023
Response from Radisson Blu Hotel Amritsar on 18 Feb 2023
Hi Kalvinder, Thank you for your honesty. We are sorry for being average, We hope to see you again. We promise to work hard and become the best upon your next visit to us in near future to get that 100% satisfactory star rating from you. Sincerely Jitender Sohal General Manager

6/10 Okay

San

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was lovely and caring but had to change room twice. Phone lines internet was not working then air conditioning was making lot of noise in the room.
Stayed 1 night in Feb 2023
Response from Jitender Sohal on 14 Feb 2023
Dear Guest, Thank you for your review and ratings, please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken into consideration.It is always a pleasure to have you as our guest and on behalf of all the ambassadors, I look forward to welcoming you back.Sincerely, Jitender SohalGeneral Manager

10/10 Excellent

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed almost 2 weeks and had excellent experience. The staff was nice and very helpful. The breakfast was too good. Although, it was more of repeated.
Stayed 4 nights in Jan 2023
Response from Radisson Blu Hotel Amritsar on 1 Feb 2023
Dear Bikramjit,Thank you so much for your wonderful review of your stay with us! We're so happy to hear that you had such a great time and that our staff was so helpful and friendly. We're sorry to hear that you felt the breakfast was a bit repetitive, but we'll definitely try to mix it up a bit more in the future. Thank you again for your feedback and we hope to see you again soon!Yours SincerelyJitender SohalGeneral Manager

2/10 Terrible

Balparteek Singh

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room speaker in the washroom was damaged and started making loud noise at midnight which scared us and we didn’t got to sleep night because happened 3 times after that they permanently removed speaker cables in the switch board but 8000 for this property was like burning my money very disturbing and disgusting
Response from Jitender Sohal on 21 Jan 2023
Dear Balparteek, Thank you for your review and ratings, please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken into consideration.It is always a pleasure to have you as our guest and on behalf of all the ambassadors, I look forward to welcoming you back.Sincerely, Jitender SohalGeneral Manager

2/10 Terrible

Mandeep

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
there was mould on the curtains and smell. how they could let someone live in a room with mould specially when you are travelling with toddler.i have photos of the curtain. we checked in after 10pm and so tired we went to sleep as we checked out at 4am.even room bed looks like noone made it from fresh sheet. it was discussting experience specially when you pay top $ for decent accomodation.
Response from Jitender Sohal on 10 Jan 2023
Dear Mandeep, Thank you for your review and ratings, please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken into consideration.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Amritsar Airport, I look forward to welcoming you back.Sincerely, General ManagerJitender SohalRadisson Blu Hotel Amritsar

10/10 Excellent

beenu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Response from Jitender Sohal on 10 Jan 2023
Dear Guest, Thank you for your review and ratings.Warm RegardsJitender SohalGeneral Manager

4/10 Poor

Ashish

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not even a single star service
Location -wise it's a prime property but the service is very poor. 0/5 will be the service rating. Rooms are good but very very badly served. Aged amenities and fittings in room and bathrooms. Room Service and restaurant service was pathetic. Even after so many calls, you will get hardly anything adequately and on time. A comple9waste of time, mood and money.
Stayed 2 nights in Dec 2022
Response from Jitender Sohal on 10 Jan 2023
Dear Ashish, Thank you for your review and ratings, please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken into consideration.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Amritsar, I look forward to welcoming you back.Sincerely, General ManagerJitender SohalRadisson Blu Hotel Amritsar

4/10 Poor

Gurkanwaldeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was okay and well maintained but the front desk and housekeeping department was lacking in providing service to the guests. Despite repeated phone calls no one turned up from housekeeping to provide utilities. While checking in I was told that they would provide us with an extra bed but till 11 at night, we had to call the front desk several times to get one extra bed. When I asked the front desk staff about it, their response was very casual and the excuse they gave was very lame they said: "Maintenance is going on so the staff is busy there." I`m sorry I was disappointed visiting Raddison Blu at Amritsar.
Response from Jitender Sohal on 5 Jan 2023
Dear Gurkanwaldeep, Thank you for your review and ratings, please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken into consideration.It is always a pleasure to have you as our guest and on behalf of all the ambassadors, I look forward to welcoming you back.Sincerely, General ManagerJitender Sohal