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Reviews of Gardenia Hotel

3 out of 5
Gardenia Hotel
Abdulhameed Sharaf Street - Bldg 122, Shmesani - Near Safeway, Amman

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 59 reviews" "
Rating 8 - Good. 24 out of 59 reviews" "
Rating 6 - Okay. 9 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022
Response from Gardenia Hotel on 21 Aug 2022
welcome To our Hotel

8/10 Good

SUFIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2022
Response from Gardenia Hotel on 13 Jun 2022
اهلا وسهلا بكم

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rooms, location and staff!!
Great stay! I wanted to stay in Amman which is super busy, but also away from the madness, so I chose this hotel. It was about a 10 minute drive from the downtown area, and a short and cheap taxi ride. The parking I was given was literally in the front of the hotel, so it was amazing. The hotel staff was friendly and welcoming, and even upgraded my room to a suite. The breakfast was a simple continental breakfast, but you can request an omelette from the chef, which I did. Kept me full all day long. I didn’t eat any other meals other than breakfast, so can’t comment on the other meals. The hotel also has laundry service which you can have your clothes washed or cleaned and available the same day which is awesome after a long day at the sites which can leave you pretty dirty from dust. Overall, large room with a comfortable bed. Nice and quiet in the neighborhood, but a short ten minute walk to Starbucks or Carrefour if you need anything from the supermarket. Thanks for making my stay great! I’ll stay here again in the future.
Stayed 2 nights in Nov 2019
Response from Gardenia Hotel on 21 Aug 2022
Thank you and we hope to see you again with us.

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
First time but I like more lauxury hotel in same area
Stayed 1 night in Aug 2019

4/10 Poor

Rana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

anup

Liked: Cleanliness, staff & service
Good enough !
Good basic hotel. Location also good. However breakfast was very very basic and this is something they ought to improve on.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room they gave me it was first floor and the door lock was broken ,when I complain they gave me another room in their nerxt door hotel second floor .and I recall I made reservation on line few days before..I would go back and use it again but hopefully this time with a better room.
Stayed 1 night in Jun 2019
Response from Gardenia Hotel on 21 Aug 2022
Thank you and we hope to see you again with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and the chef is very good and helpful. Nice place, reasonable price.
Stayed 3 nights in Mar 2019
Response from George on 26 Apr 2019
Thank you and we hope to see you again with us.

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and good standard services.
Stayed 4 nights in Mar 2019

8/10 Good

Darren, Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is rather corporate but comfortable. Restaurant was good. I wish locally there were more independent restaurants loccally like at some other areas to widen ones experience. A hairdryer in the room might not be a bad idea.
Stayed 7 nights in Nov 2018

8/10 Good

FSC24, London

Liked: Cleanliness, staff & service, room comfort
This hotel was fine for one night before heading to the airport. The room was clean, comfortable and a good size. The restaurant didn't seem to have its own food - rather you order and then they order you a take away from somewhere else. Slightly odd but the food was delicious so we didn't mind. I think it's probably because there weren't enough guests to justify a fully working kitchen. The staff didn't speak great English, which meant we had some difficulty when checking out early.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable good locations
Great very reasonable clean welcoming helpful staff
Stayed 2 nights in Oct 2018

8/10 Good

Dr. Bassem

Liked: Cleanliness, staff & service, room comfort
Improve on details
The hotel is clean with good service. However, internet disconnects freqently. Add fruits and croissants to breakfast. Housekeeping is noisy outside rooms. Receptionist is always watching youtube loudly. Avoid smoking rooms.
Stayed 4 nights in Oct 2018

6/10 Okay

baha, beirut

Liked: Cleanliness
Nice hotel close to all business offices
Thanks Mr George for your hospitality See you soon
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gardenia
Nice enough hotel in decent area. Comfortable bedroom and decent breakfast. Stayed at the Nishan on previous occasion and the two hotels are roughly the same standard.

10/10 Excellent

Muhammad Safi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice hotel staff. Sleep quality and cleanliness was up to the mark.
Stayed 2 nights in Mar 2018

10/10 Excellent

DR Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean. Good value for money.
We stayed 3 nights at this hotel. It was comfortable . The breakfast though it was basic but delicious. The staff were helpful. I strongly recommend this hotel.

10/10 Excellent

Haifa, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gardinia Hotel, 3 star rate but 5 star service.
Great location, 24 hours reception and lovely breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so very helpful when we arrived....they even got a chip for my phone and changed money for us!! All with a smile!!

10/10 Excellent

Khalid Elias, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and warm
The whole hotel was warm despite the freezing December weather. The breakfast selection was not enormous, yet it was fresh and clean. The staff were super, friendly and ready to help all the time. I'll be more than happy to go there again.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Nice location but smells of cigarette smoke
Overall the hotel is good value for money. If you are sensitive to cigarette smell beware. My room smelled strongly of cigarettes and I asked for a change, the second room was a little less smelly but it was obviously a smoking room (there was an ashtray in both rooms). I think the ventilation system also brings in smoke from other rooms, as the smell got worse at different times during my stay. The central air system kept the room nice and cozy during the cold nights (temperatures dropped to 0 celsius). The room was comfortable although I'd say that the hotel has seen better days. The breakfast options were good in the end, but it took the staff almost 30 minutes to get everything in order at the buffet after they opened. The staff was overall very polite and pleasant and the neighborhood was nice and only a 15 min taxi ride from the citadel.

8/10 Good

Thomas, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Amman Center
This was a good hotel in the center of Amman. Few km to Rainbow St. and also a few km to City Mall / Mecca Mall. Good neighborhood, windows can be opened, relatively quit during the night. I personally just did not like the breakfast, only local food, no sweet stuff like honey, Nutella, etc. but sometimes I am a bit picky, so do not overrate this. Great night-guard! - I would stay there again.

10/10 Excellent

K9, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close central to all attractions
Great hotel. Very clean. Great staff who are friendly and only too eager to help. Breakfast is good, which in addition to the traditional dips can provide a cooked option on request. This was a nice addition

8/10 Good

Naser, new york

Liked: Staff & service
Disliked: Cleanliness, room comfort
overall its good hotel

10/10 Excellent

Sudeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value. Friendly professional service.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 stars. Decent stay
Good trip

10/10 Excellent

Dr, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
many of channel not working .. it's need to re arrange

10/10 Excellent

Jeffrey, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. Staff very friendly and helpful. Very clean . Would definitely stay again.

10/10 Excellent

Walter, Herzliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very good value for money. My room was upgraded to a room with kitchen which was very comfortable and large. The neighborhood is quiet and you have some nightlife spots and a supermarket nearby. The breakfast buffet was a little disappointing. Would stay here again.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WKA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, EXCEPT!!
The hotel was nice, the location was excellent, the breakfast offered (buffet) was OK, won't say great. The rooms were fine, clean and comfort. The only thing disappointing was the Gym. Equipments were totally poor, informed the hotel management and promised the fix the situation. Definitely, won’t happen during my stay. Hope, the management will seriously consider fixing this issue, to maintain overseas customers demand overseas.

10/10 Excellent

zebun, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It is a nice friendly place to stay with or without family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Amman
Great hotel for the price. Very friendly staff, clean room, good internet, and decent breakfast. Great value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service especially from one of the gentlemen at the front desk who gave us plenty of directions and information. Location-wise, most taxi drivers seemed very unfamiliar with the street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at gardenia hotel in Amman
The location is great . Service and staff are great too . They'll do any thing to make sure you very satisfied

8/10 Good

Jimmy, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall service
We were extremely pleased with the service quality offered by all the staffs at Gardenia Hotel! We felt the great hospitality and the hotel made our stay in Amman the memorable one. The location was also very convenient as there were plenty of places to eat out as well as the big supermarket was right next to the premise. We definitely recommend Gardenia Hotel to everyone!!

8/10 Good

Zaid, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and facilities
we booked the triple room for 4 nights. the hotel is new with good security level. the buffett breakfast includes Mid-Eastern dishes and plenty of continental food (no pork though). the staff were very helpful. the location is very convenient (Safeway is just round the corner). the Culture Street is not too far (street activities are arranged regularly).

10/10 Excellent

jinhee kim, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good memory of staying
We booked triple room for 2nights but it was not triple single bed. There were two single and one extra bed which is not fit to sleep on. We request to remove extra bed and put the bed together then they upgrade us to suite room. Though one of us had to sleep on sofa bed the condition of the bed was much better. We really appreciate their quick responding and caring. A part of it, room condition was perfect, breakfast also resonable and staffs were so friendly and helpful.

8/10 Good

Wael Omar, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
In general stay was nice and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem with hotel
Good hotel. Restaurants about a 20 minutes walk. Downtown a bit far but there is no real downtown to Amman.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
The hotel is clean and convenient

8/10 Good

Anas

Liked: Room comfort
لا بأس به بالنسبه للسعر
Stayed 1 night in Aug 2022
Response from Gardenia Hotel on 21 Aug 2022
نتشرف بكم واهلاوسهلا

10/10 Excellent

IYAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق مريح جدا ونظيف ومناسب جدا للعائلات
Stayed 1 night in Jul 2022
Response from Gardenia Hotel on 21 Aug 2022
نتشرف بكم ويسعدنا زيارتكم

8/10 Good

Roland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Etwas enges Hotel in belebter Umgebung.
Stayed 3 nights in Jul 2022
Response from Gardenia Hotel on 21 Aug 2022
Thanks

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr guter 24-Stunden Service, Ankunft um 02.00 Uhr nachts problemlos möglich, guter preisangemessener Abholservice, schönes Zimmer, gutes Bad, Frühstück völlig okay, sehr freundlicher und hilfsbereiter Service. Lage/Gegend nicht so optimal, wenig gute Restaurants in der unmittelbaren Umgebung.
Stayed 2 nights in Apr 2019