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Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel
3.5 star property

Hotel with free parking, near Colonie Center Mall

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Property amenity
Point of interest
Breakfast, lunch, dinner served; American cuisine
Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility

Overview of Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is ₹12,088
Price available on 28/04/2024

Check out the area

Map
660 Albany Shaker Rd, Albany, NY, 12211
  • AirportAlbany, NY (ALB-Albany Intl.)3 min drive
  • Popular LocationColonie Center Mall4 min drive
  • Popular LocationCrossgates Mall7 min drive
  • Popular LocationUniversity at Albany8 min drive
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Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobil, Tub)

Junior Suite, 1 King Bed, Accessible (Mobil, Tub) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout curtains

Duplex, 1 King Bed (Suite)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Pet-friendly
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The price is ₹10,075
per night
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About the area

Albany

Located in Albany, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel is in the business district and near the airport. Palace Theater and Proctors Theater are cultural highlights, and travellers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a match while in town? See what's going on at Saratoga Race Course. Spend some time exploring the area's activities, including golfing.
Visit our Albany travel guideOpens in a new window

What's nearby

  • Colonie Center Mall - 4 min drive
  • Siena College - 6 min drive
  • Crossgates Mall - 7 min drive
  • University at Albany - 8 min drive
  • Albany Medical Center - 13 min drive

Getting around

  • Albany International Airport Station - 3 min drive
  • Albany, NY (ALB-Albany Intl.) - 3 min drive

Restaurants

  • McDonald's - 3 min drive
  • Starbucks - 5 min walk
  • Texas Roadhouse - 3 min drive
  • Olive Garden - 15 min walk
  • Dunkin' - 13 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Hotel rejuvenated in 2021 and located near Colonie Center Mall
Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel provides a free return airport shuttle, dry cleaning/laundry services and a fireplace in reception. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), bike hire and express check-out
  • Express check-in, a ballroom and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Baths or showers, free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends; USD 8–13 for adults and USD 5–12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. D's

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (23,433 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Built in 1974
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 95 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 13 for adults and from USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel on 28 Apr 2024 start from ₹12,087.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 95 lb per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel located?

Situated near the airport, this hotel is 1.7 mi (2.8 km) from Colonie Center Mall and 2.8 mi (4.4 km) from Siena College. Crossgates Mall and University at Albany are also within 6 mi (10 km). Albany International Airport Station is 28 minutes by foot.

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1007 reviews" "
Rating 8 - Good. 233 out of 1007 reviews" "
Rating 6 - Okay. 76 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 26 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! And a very cool and unique property
Stayed 1 night in Apr 2024

10/10 Excellent

Marykay

Stayed 1 night in Apr 2024

6/10 Okay

Heather

Business traveller, Travelled with partner
We only needed to stay for one night so it worked
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING! Excellent accommodations. I travel a lot for work, and this was one of the best stays I’ve had in years!
Stayed 1 night in Apr 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ALWAYS stay here since my flights from the west coast always arrive late night. There is a complimentary 24 hr shuttle to & from Albany International Airport upon calling the hotel & it’s only 5 min down the street. It’s very clean, spacious, convenient, pretty,& quiet. There is a cool looking courtyard in the center of the hotel to hold events,& there has only been one instance years ago, that I had stayed and some event was going on. At that time the staff was noisy while setting up early morning. Since then Ive made mention of it upon checking in and they have accommodated me by placing me in a different area. Not a huge ask. It is one of the nicest hotels in the area & Ill continue to stay. I strongly recommend it to everyone coming into Albany area.
Stayed 1 night in Jan 2024

6/10 Okay

Jon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant service is slow food is average for the cost. We had "reserved" a king bed room but was given a queen bed room with no accommodation for the switch which left us having to use the pullout sofa bed thats beyond awful. Next time we take the kids out for a pool night ill use a different hotel. Since IGH bought this hotel the "updated" renovations wreck the classic charm of this longtime area hotel.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest service. Changed linens on sofa bed while we went to dinner as they had a coffee stain on them. Very efficient and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Anne Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and very friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior courtyard is stunning with the indoor fish pond and brownstone building courtyard. We had a balcony overlooking the courtyard which was beautifully kept. The bed and pillows were very comfortable. The coffee and tea set up in the lobby in sitting area is very cozy. Staff is very friendly and helpful.
Stayed 2 nights in Mar 2024