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Reviews of Pagoda Resorts

3 out of 5
Pagoda Resorts
Ccnb Road, Chungam Near Kallupalam, Ambalapuzha, Kerala

Reviews

5.8
Rating 10 - Excellent. 3 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 13 out of 33 reviews" "
Rating 4 - Poor. 7 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Pool and outside areas poor, very dirty Room cleaning staff great Reception desk good Restaurant staff some great but some very poor Wifi strong near reception but rarely worked in rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Booked hotel at last moment, overall it was a good experience.

4/10 Poor

Muhammed

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Kishore, Bangalore

Liked: Cleanliness
Average Hotel and stay.,..
Restaurant was good with quality food during Dec 2014, when we stayed Room was average Location was not so good with poor local transport Inside was good, but outside canal was not cleaned for years, it seems There was no one to take care of the Souvenir shop and they do not bother also

8/10 Good

saravana kumar k, tirupur

Liked: Staff & service, property conditions & facilities, room comfort
Stay was good, room is good for the amount paid, nice food and need more items in buffet dinner, swimming pool was good and overall my stay wad good

6/10 Okay

Debashree, Bangalore

Disliked: Cleanliness, room comfort
A very average stay.
Room service is bad. Hotel is full of mosquitoes.

10/10 Excellent

jayant, lucknow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graet place to stay with family
The resort is awesome.staff is very helpful Near to all places.beach is close.the food buffet is the best.serves north nd south food both.near to alleppy bus stand.highly recommended......

6/10 Okay

dpak, keral

Disliked: Staff & service, room comfort
Nt so gud nt so bad
Good for d money v paid...no hot water...staf little annoying...rooms were good...location is good...hotel campus is good....well its a gudd value for money ....

6/10 Okay

Sanlol, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and dated
This was a very average stay with a disappointing standard of room. It is tired and dated, and is surely due for a renovation. The staff we OK, the food was average, definitely nothing special to talk about.

6/10 Okay

Ajakoy, London

Liked: Cleanliness, property conditions & facilities, room comfort
A Popular hotel for overnight guests
Pagoda is a decent place to spend a night in Alleppy. We checked in late and had a lot of problems convincing an educated (100% literary rate in Kerala) staff manning the reception that we had booking for two rooms. He made it seem like a big favor that he finally relented and gave us the two rooms. Then we had to undertake another round of convincing for the extra bed for the kids in both the rooms. This at 2am in the morning was not the best check in. Buffet breakfast was good for once but for 5 days having to choose between the same three things was not much like a holiday breakfast at the price we paid. The staff was overall courteous but as son as it came to solving a problem - they stopped to understand English unless one went to the front desk and pushed for action. The swimming pool was the saving grace in terms of what the kids could do - but it wasn't very clean. Yet the hotel was highly popular with overnight guests of which there were numerous over the 5 days we stayed. Our experience was not BAD but it was surely not good value for money in ways more than one.

8/10 Good

Hiten, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, quite - not central
The hotel is nice, free wifi in reception, bit far from actual munnar town, good 45 mins to an hour to munnar town in car. Breakfast OK, room clean and nice, water was hot once boiler activated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy and pleasent stay at Pagoda Resort.
Experience was very nice, all staff members are friendly and very well taken care of guests. Food was good. Overall ambience and surroundings are excellent. Worth to recommend.

4/10 Poor

Syreeta, Hawaii

Disliked: Staff & service
Rooms were quite comfortable and clean except for the toilet which had some plumbing issues. Hotel stay would've been just fine had it not been for the lack of sleep I recieved due to some kind of DJ event which played loud music till at least 12am. Then once that ended everyone from that event were extremely loud and obnoxious slamming doors and yelling all into the early morning. I was very surprised that there was no security on duty to prevent that kind of disturbance to all other guests who were staying there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Scolded by reception
Unfriendly reception. Expect nothing from them. I booked online and was scolded on the second day for not paying the hotel directly. The man at reception threatened that *maybe* my reservation would be lost and if so, I would have to check out by noon. Asked whether I was coming back by then in case the reservation didn't go thru. *maybe* my things would no longer be in my room when I returned. Just pathetic treatment. If you don't like helping foreign visitors even after they show you the email from Hotels.com guaranteeing a paid reservation, you're in the wrong line of work. Quite the opposite, the service in the restaurant is very very friendly and the food is decent there.

4/10 Poor

Louise, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed opportunities
Pagoda resort could be a lot nicer to stay in than it is. The outside look is good. If booking try to get one of the cottages other wise don't bother. We didn't really want to be inside our room. small dingy rooms with constant sound of air conditioning units. not clean. restaurant is depressing as they keep curtains closed. not sure why. but the breakfast was fine. the pool is nice, again not so clean. On site beer parlour is useful for a drink and it was very friendly. porters and security staff very friendly. The location is very good for visiting the backwaters. rickshaw to beach 50 rupees and there are a lot of rickshaws. I am aware we visited out of season, so i hope they provide better service and atmosphere if the hotel is fuller.

8/10 Good

jesse

Liked: Cleanliness
Close to town
A short walk to the center of town, bus station, beach, short ride to the railway station. Good place to stay to see the area.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
My friend and I stayed two nights at Pagoda and was satisfied with everything Pagoda offered at the hotel. The room was very small and the TV hardly worked but we were not in the room for the most part anyway. Pagoda is centrally located near the market street and a cheap rickshaw drive from the beach. I was very with the food/bar and laundry service and also had a nice pool and overall property was great!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Okay
Need to improve overall quality for the money paid.

6/10 Okay

Roshnee, South africa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
pagoda resort
Everything was wonderful except the mattress of the bed being too thin

4/10 Poor

Sambit, Pune, Maharastra

Disliked: Staff & service, property conditions & facilities, room comfort
Staying was good but cofused staff
Reception as well as hotel manmager were confused about our booking.Staffs are not trained at all. No bell boy service. Regards, Sambit 09324577116

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dejligt og meget tilfredsstillende hotel
Stedet er blevet sat i stand siden vi var der for 2 år siden.Det virker flere klasser bedre nu.DEjlig restaurant.Lækker stor cottage.meget lidt lokaltraffik.lige ned til en smuk kanal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

zbigniew, sławków

Liked: Cleanliness, staff & service
Niedalego przystani
Przyzwoity hotel, położony do 1km od przystani i dworca autobusowego. Pokój czysty, śniadanie takie sobie, hotel ani dobry, ani zły - na jedną noc w zupełności wystarczy.

2/10 Terrible

Louise, Sverige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undvik!
Servicen är obefintlig, rummet smutsigt, ingen sömn p.g.a. oljud från restaurangen och luftkonditioneringsanläggningar. Poolen obrukbar.Kunde inte komma därifrån fort nog!

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place!
Avoid this hotel. Service is none!, Rooms small and dirty. Extremely noicy due to aircondition units and probably a big generator outside hotel window. At midnight the kitchen starten crushing glasses by the sound of it and kept going until three in the morning. Pool not maintained, must be a healthhazard with that milky water. Could not get out of there fast enough!

6/10 Okay

Nicklas

Disliked: Cleanliness, property conditions & facilities
Bra hotell för priset. Rummen var rätt nedgångna men med tanke på priset helt ok. Utbudet på orten var dock inte jättestort.

2/10 Terrible

Louise, Sverige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undvik!
Tre veckor i Indien och det här var riktiga bottennappet. Poolen obrukbar! rummet pyttelitet, har fortfarande blåmärken efter att ha trängt mig mellan sängen och badrumsdörren. Fruktansvärt oljud från generatorer etc. utanför vårt fönster och, wow and behold, mellan 12.00 och 03.00 höll köket på med vad som lät som glaskrossning! Helt bedrövligt, mötte ett indiskt par som skämdes som Indier å hotellet vägnar!

6/10 Okay

Felicia

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok til prisen
Hotellet ligger ikke der, hvor det bliver vist på kortet !De billige værelser har non-stop airkondition og wifi. I de dyre slukker airkonditionen når du går ( skild kort og nøjle ad, og lad kortet sidde i ! ) Og der er kun wifi i restauranten !Og hvad er ideen med køleskab, når det slukker når du går ? restaurant er ok, men nok de langsomste tjenere jeg har set i hele Indien,- bed om regningen når du bestiller din mad !. Betjening i reception OK, men snakker meget dårligt engelsk.rengørings personalet helt i top !

4/10 Poor

Javi y Lola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido y pocas nueces.
No pudimos dormir, las habitaciones tienen las paredes de papel y se oye todo. En el bar nos quisieron cobrar algo que no habiamos pedido. En la recepción son unos bordes. Por fuera da el pego, las habitaciones normales son pequeñas, pero lo peor es el ruido. La comida regular.Tiene piscina y se puede usar, las instalaciones de esta no están mal. Yo no elegiria este hotel. No esta mal ubicado, un poco lejos de la playa. No corresponde calidad precio. No muy recomentadable.

10/10 Excellent

Famille Santha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, rapport qualité prix excellent
Très bonne impression. L'hôtel est propre, confortable situé à 5 minutes des backwaters. Le restaurant est très bon et le personnel aux petits soins à recommander.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pagoda Resort ad Allepy
Camere 616 e 617: la doccia ha solo acqua fredda. Internet bisogna pagare minimo due ore (anche se ne utilizzi meno). Colazione: non c'è nel buffet il caffè/the senza latte. Bisogna chiederlo e arriva con ritardo.