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Reviews of Suburban Studios Alamogordo

2 out of 5
Suburban Studios Alamogordo
2500 N White Sands Blvd, Alamogordo, NM

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 461 reviews" "
Rating 8 - Good. 143 out of 461 reviews" "
Rating 6 - Okay. 68 out of 461 reviews" "
Rating 4 - Poor. 42 out of 461 reviews" "
Rating 2 - Terrible. 26 out of 461 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

george

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Full-sized refrigerator, friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from management on 4 Apr 2024
Mike , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

MY-HONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Love the kitchenette & large fridge. Wish they’d have some dish liquid for the sink. Should have more hand & face towels. Overall it’s an enjoyable stay. Highly recommend!.
Stayed 2 nights in Mar 2024
Response from management on 1 Apr 2024
My-Hong , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2024
Response from management on 28 Mar 2024
Dean , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Okay

Yuly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management on 28 Mar 2024
Yuly, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Haruka

Stayed 1 night in Mar 2024
Response from management on 28 Mar 2024
Haruka , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Okay

Virgil

Business traveller
Liked: Cleanliness, staff & service
Room smell like cigarettes
Stayed 1 night in Mar 2024
Response from management on 22 Mar 2024
Virgil , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

4/10 Poor

Marissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff said the property was fully booked and could not provide any additional pillows (only one pillow per person). That was very unfortunate. Room was very small but functional and it was nice to have a working kitchen IF I needed it. The staff was very very nice and apologetic that they couldn’t do more to help with the pillow situation. Other guests were loud and some were even barbecuing on the outdoor walkway near our room which was concerning. You get what you paid for here, but for a night or just a bed to sleep in, it was okay.
Stayed 1 night in Mar 2024
Response from management on 22 Mar 2024
Marissa , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Leda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette was nice to have. Bathroom was clean. Room was very nice overall.
Stayed 1 night in Mar 2024
Response from management on 22 Mar 2024
Leda , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Response from management on 18 Mar 2024
Bear Thank you so much for the good review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

10/10 Excellent

Shubhi

Stayed 1 night in Mar 2024
Response from management on 14 Mar 2024
Shubhi , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Terrible

Jorge

The Room I Booked Was Not Clean Someone Forgot To Clean It I Was Told To Wait 15 Minutes And It Will Be Clean Over 2 Hours Later It Was Done At 11pm Smelling Real Bad With Pet Hair Every where Worst Night At A Hotel Ever. Lots Of Apologies But That Does Not Take Care Of My Problem. Hope They Resolve Their Staff Issues.
Stayed 2 nights in Mar 2024
Response from management on 13 Mar 2024
Jorge, , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 Excellent

Bryce

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from management on 5 Mar 2024
Bryce , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Okay

Oksana

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was your average hotel. Good!
Stayed 1 night in Feb 2024
Response from Management on 23 Feb 2024
Oksana , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

8/10 Good

John, san angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 16 Feb 2024
John , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Terrible

Robert

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from David on 16 Feb 2024
I'm sorry we did not live up to expectations. could you let us know how we can do better

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice to me all coworkers even maid
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Kameron , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Judith A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for extended stays!
Stayed 3 nights in Jan 2024
Response from Management on 15 Jan 2024
Judith, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

8/10 Good

George

Liked: Staff & service
This property need updating
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
George, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Alexis

Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
Alexis, , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Judith A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. and friendly
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Judith , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
The room was very dirty. Someone had occupied it and it was not cleaned. There were underwear thrown on the floor and a strong pot smell. To date the hotel has not refunded my payment.
Stayed 2 nights in Jan 2024
Response from Management on 10 Jan 2024
Julio,we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 Terrible

Edward

Disliked: Property conditions & facilities, room comfort
Uncomfortable bed, cold room, go elsewhere
We booked the room thru Expedia. We requested a queen bed, but got a full bed. The rug in our room was filthy. The bed was clean, but very umcomfortable. The room was small. I would never stay here again.
Stayed 1 night in Jan 2024
Response from Management on 8 Jan 2024
Edward, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

4/10 Poor

Sai sumanth

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on 8 Jan 2024
Sai, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

8/10 Good

Qiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini Kitchen is wonderful for us to cook by ourselves. The front desk is very honest and helpful.
Stayed 1 night in Dec 2023
Response from Management on 4 Jan 2024
Qiao, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 5 nights in Dec 2023
Response from Management on 4 Jan 2024
Gary, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Management on 4 Jan 2024
Alexander, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

praveen kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is well furnished and very tidy
Stayed 1 night in Dec 2023
Response from Management on 4 Jan 2024
Praveen, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

8/10 Good

Prashant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thank you so much for the review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

10/10 Excellent

PRAVEEN KUMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 2 Jan 2024
Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

10/10 Excellent

Bulbul

Stayed 1 night in Dec 2023
Response from Management on 16 Jan 2024
Bulbul , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on 31 Jan 2024
Angela, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excellent

Anusha chowdary

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

10/10 Excellent

Andrea

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

8/10 Good

Lucy

Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thank you so much for the review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alamogordo
Very good! close to everything
Stayed 4 nights in Nov 2023
Response from Management on 2 Jan 2024
Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
We weren’t too thrilled about the noise outside after 10pm and the bed was not comfortable. People were nice and it was clean.
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Michael, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My non-smoking room reeked and the pillows also smelled of smoke. The staff was great, but this property needs a serious refresh. Also, the wi-fi in my end of the building was unusable.
Stayed 2 nights in Nov 2023
Response from Management on 5 Dec 2023
William, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 Excellent

Janvith

Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Janvith, Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on 9 Nov 2023
James, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience

2/10 Terrible

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023
Response from Management on 8 Nov 2023
Jacob, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Check-in went super easy and fast, person working the desk was super friendly! The room was average quality, average cleanliness. The area around the hotel was decently lit and it stayed pretty quiet all night. I was only there one evening but had no notable issues!
Stayed 1 night in Oct 2023
Response from Management on 2 Nov 2023
Elizabeth, Thank you so much for the review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 2 Nov 2023
Chelsie, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

4/10 Poor

Daniel

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible
Stayed 4 nights in Oct 2023
Response from Dee- General Manager on 30 Oct 2023
Daniel, On behalf of my entire team, I want to apologize for failing to exceed your expectations during your recent stay with us. Thank you for taking the time to leave us a review.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good
Good stay
Stayed 2 nights in Oct 2023
Response from Management on 23 Oct 2023
Joe, thank you for the great review and comments. Your feedback is important to us and we will use it to create a better guest experience

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from management on 16 Oct 2023
Jorge, thank you for the amazing review! We appreciate the feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great st!
Stayed 8 nights in Oct 2023
Response from Management on 15 Oct 2023
Robert, thank you so much for the review! We appreciate the feedback.

8/10 Good

Pamela

Stayed 2 nights in Sep 2023
Response from Management on 23 Oct 2023
Pamela, thank you for the great review and comments. Your feedback is important to us and we will use it to create a better guest experience

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy accessible from parking area.
Stayed 1 night in Sep 2023
Response from Management on 23 Sept 2023
Mary, thank you for the amazing review! We appreciate your feedback.

8/10 Good

Clintonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Room was clean and spacious. The bathroom was clean. I am going to deduct a point for the shower pressure. I am going to deduct another point for the Television. It was just too small. 43" should be the minimum size TV in any hotel. Everything that was supposed to be in the room was in the room. It was pretty quiet and peaceful. I enjoyed delivery from Doordash and Walmart right to the room. The price I paid for 4 nights was reasonable. I would stay at Suburban Inn and Suites again.
Stayed 4 nights in Aug 2023
Response from Management on 18 Sept 2023
Clinton, thank you so much for the feedback! We appreciate your comments and will share with personnel. We hope to see you soon during your future travels.