Family Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews of GenX Usha Kiran Agra

2.5 out of 5
GenX Usha Kiran Agra
Pratappura Crossing, M.G. Road, Agra, Uttar Pradesh

Reviews

4.8
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 5 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

4.6/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ilan, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place , dirty , and very pricy!!
The hotel is very pricy , about $90 per night !! And the quality is $19 per night. If we wouldn't arrive late at night after a long drive we would never stay there. We checked 3-4 different rooms till we found a relatively clean and decent room.

6/10 Okay

Verified traveller

Stay was pleasant
Rooms were spacious and cleanliness was okay. Staff was helpful and hotel location is also good.

6/10 Okay

Verified traveller

Liked: Staff & service

4/10 Poor

T, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
No hot water at night. Impolite staff who are not helpful. Dirty.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel
Friendly and welcoming staff, good location, very good variety and quality in food offered in the attached restaurant. The proprietor was a very helpful, friendly and a warm host.

6/10 Okay

Verified traveller

Godd location, basic accomodation
This is located in the center of the city, convenient to train and bus station as well as to Agra sites. The accommodations are acceptable but very basic. Hotel staff is generally helpful with the usual referrals to their own restaurant, taxis, travel agents, etc. Night was noisy from screaming in the hotel.

4/10 Poor

Rezah

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2017

2/10 Terrible

Anton, Umeå

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This is by far the worst hotel me and my friends ever have visited. I do not have high standards and I am aware of that you get what you pay for, but honestly, this was so disgusting, messy and horrible. There were large dirty food and sex spots on the bed sheets (that we asked to be changed three times but with no result), dirty spots on the walls, floors and even the ceiling. How is that possible? I would not recommend this hotel to anyone. Extremely bad service and we did not see either the wifi and breakfast we paid for.

2/10 Terrible

Carlos Abarzua, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WITHOUT MINIMAL SANITARY CONDITIONS
I HAD TO LEAVE THE HOTEL AT ARRIVAL DATE, BECAUSE THE PREMISES DID NOT HAVE THE MINIMUN SANITARY CONDITIONS FOR HUMAN BEINGS. I LOST ALL MY MONEY (4 NIGHTS) PAYED TO HOTELS.COM.

6/10 Okay

Christian, Bruxelles

Disliked: Cleanliness
Usha Kiran à Agra, ville du Taj Mahal
L'hôtel n'a de Palace que le nom ! La propreté des draps et de la literie n'est pas au rendez-vous. L'aspect général de l'établissement est fort usé par le temps et peu entretenu. Bien que ce soit l'Inde et qu'il faut accepter les conditions de confort du pays, l'hôtel m'a déçu. Le personnel de la réception est cependant souriant et fort accueilant. L'hôtel est situé entre des carrossiers et des réparateurs de camoins, dans un quartier plutôt hostile aux touristes et situé loin du centre ville.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの店員がボったくろうとする気満々。お湯は出ないし、シャワーにはハエが多い。ホテル併設のレストランもボったくり。冷蔵庫がついてるだけマシ。近くには食糧調達できる場所もレストランもないから不便。わかりやすい場所にはあるが。

6/10 Okay

KT, デリー

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