39 Melbourne Street, Building 2, North Adelaide, SA
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 306 out of 1001 reviews" "
10 - Excellent
306
Rating 8 - Good. 448 out of 1001 reviews" "
8 - Good
448
Rating 6 - Okay. 153 out of 1001 reviews" "
6 - Okay
153
Rating 4 - Poor. 74 out of 1001 reviews" "
4 - Poor
74
Rating 2 - Terrible. 20 out of 1001 reviews" "
2 - Terrible
20
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
James
Travelled with partner
25 Feb 2024
Liked: Cleanliness, staff & service
The door at our room did not lock when we tried to close it. The door was bowed and we had to slam it close to get it shut.
Bathroom amenities like Handrail and washing bottle holders need to be replaced as they are broken.
Other than that is was ok.
The girl on the desk didn’t know anything about the motel. We didn’t know where to go. Then the key card didn’t work. It’s old and a bit tired. Lovely balcony and good spot
Located in north Adelaide, conveniently situated to a number of attractions around, hotl is a bit dated but looks like it is in process of being updated , staff were very helpful and friendly
Whilst not the newest property and fit out around, it was super clean, comfortable, and wonderful shower that had mountains of pressure, and was suitable for a 6' gent.
The spa bath was nice. The outdoor pool would be grat during summer. Staff were really friendly and welcoming. Nice parks near the area to walk around, and about a 30min walk into the city aling the river.
Excellent knowledgeable staff, location is central to so many of Adelaide's events centre, parking secure and easy access. Going to outer Adelaide area's -this is a great location to be based.
Staff were exceptional Al upon checking in, facilities well maintained and clean. Central location and waking distance to shops .
Craig
Stayed 1 night in Dec 2022
Response from Shanaya on 13 Dec 2022
Hi Craig, Thankyou for leaving us this lovely review. We are glad that our staff were beyond helpful and that our clean and comfortable rooms could provide for a relaxing stay. We really are located in such a great spot here on Melbourne Street. Central to the city with amazing restaurants and cafes nearby and all within walking distance. Have yourself a wonderful Christmas. We look forward to seeing you stay with us again!
4/10 Poor
GEOFFREY
Business traveller
30 Nov 2022
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard bed & pillows but great location
The worst things about this hotel is the bed & pillows. The bed is very firm and when I requested a mattress topper it was put on but was of such poor quality it made no difference. The pillows, same story, hard with no alternatives so I had to source some elsewhere. Shower was over the bath :-(. The location is excellent and the room was large and although dated had everything needed. A quality bed & pillows or choice of pillows would have made a huge difference to our stay.
GEOFFREY
Stayed 4 nights in Nov 2022
Response from Sarah on 30 Nov 2022
Hi Geoffrey, we do get a lot of very positive feedback about our beds so we are sorry to hear that it wasn't right for you. Regarding our showers, there are some rooms that have a walk-in shower which we can do our best to allocate if they aren't required by others, so always let us know your preference in advance.We hope to see you here again in the fututre!
Very clean, beautifully presented inside & out. Quiet location, comfortable beds & plenty of secure off street parking. Last minute, late check in and communication from staff was fantastic. Will definitely stay again.
Great location, 5 mins from CBD, all necessities nearby, highly recommend. Comfortable and clean.
Tom
Stayed 2 nights in Oct 2022
Response from Harry - Assistant Manager on 28 Oct 2022
Hi Tom, thank you for the 5 star review and for your kind words. We are lucky to be situated in such a great spot, just a short walk to many great restaurants, cafes and shops along Melbourne Street. We look forward to seeing you again soon.
Lovely staff on check in. I should have taken their offer of changing rooms to a walk in shower as the bath was high and difficult to get in / out of with a knee issue. Restaurant is closed so small walk to many other options. Accommodating to change of plans and setting up room as needed