9 restaurants, lunch, dinner, brunch served; Pan-Asian cuisine
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Reviews of InterContinental Abu Dhabi, an IHG Hotel

5 out of 5
InterContinental Abu Dhabi, an IHG Hotel
King Abdullah Bin Abdul Aziz Street, Abu Dhabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 661 reviews" "
Rating 8 - Good. 196 out of 661 reviews" "
Rating 6 - Okay. 38 out of 661 reviews" "
Rating 4 - Poor. 18 out of 661 reviews" "
Rating 2 - Terrible. 12 out of 661 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shady, Dubai

Liked: Cleanliness, staff & service
Aging properly. Great location.
Stayed 1 night in Apr 2024

10/10 Excellent

Nino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. Access to the shopping malls and main areas are all near by.
Stayed 8 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional, breakfast was excellent, room spacious and swimming pools very good. Location was fine as Abu Dhabi is spread out and taxis were cheap and plentiful.
Stayed 8 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, contemporary hotel with well-built rooms and walk-in showers. Nice views of the water from many rooms. Great private beach area with a great spa. Only complaint is with the gym. It has a good arrangement of equipment, including weightlifting equipment (my priority), but much of the equipment has rust on it and it makes you question the safety/maintenance and how frequently it's done on things like cables, pulleys, etc. Also, dumbbells only go up to 70lbs - would be nice to have heavier.
Stayed 6 nights in Feb 2024

8/10 Good

Mrs A

Stayed 1 night in Jan 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a property to make you go wow, but neither is the price for this type of hotel. It’s a really good, functional resort close to the heart of Abu Dhabi. We really enjoyed our stay here, we felt comfortable and looked after by the staff. The rooms are from a previous generation, however they are spacious and functional. Try and get the highest floor possible to try and minimise the street racing that was taking place, if you got some spare money, pay for a sea/marina view room which will solve that problem!
Stayed 3 nights in Dec 2023

8/10 Good

William, Wolverhampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Zaki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff are excellent!!!
Stayed 3 nights in Nov 2023

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional team and a great location. The team in reception, the concierge, the pool team, the restaurant team are all extremely professional and a credit to the hotel. The shared facilities including reception and the pools are good. The rooms could do with a bit of a refresh but are perfectly adequate. Very enjoyable winter break at this great location. Thank you.
Stayed 6 nights in Nov 2023

10/10 Excellent

SG

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

HANSOL

Liked: Cleanliness, property conditions & facilities, room comfort
Need some improvements
You need to improve two things. 1. The lady welcomed us wasnt qualified speaking English properly. she is almost mumbling words and a bit hard to understand. The funny fact is I was born in Australia and a native speaker. 2. Someone called me in a room at 11:25, asking we are checking out or extend our stay. It is pretty rude calling directly in a room before noon and encouraged us to check out quick. This is pretty rude and funny
Stayed 1 night in Oct 2023

6/10 Okay

Rashith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel Staff was excellent, specially the staff were there at the Business Lounge however hotel should focus more on the cleanliness as we found cockroaches inside the room underneath the bedside table
Stayed 1 night in Oct 2023

2/10 Terrible

Darin

Business traveller
Disliked: Staff & service
Staff lack of professionalism, and the indigent reservation system
Stayed 4 nights in Oct 2023

10/10 Excellent

Clare Elizabeth, Inverness shire

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with fantastic faciltiies. There are several gorgeous dining options. The pools are lovely and the beach is such a lovely space too. There are places to walk to around and about but it is too hot for this really and it is very easy and cheap to take a taxi. If you want the waterpark and Yas island nightlife then this hotel is a good half an hour taxi ride from Yas island. however, the location for us was perfect and we were happy to travel to Island on 2 occasions rather than stay out there. The staff were just brilliant at the Intercontinental and I felt a real sense of welcoming and family friendliness, nothing was ever too much for them! I would recommend that it is worth taking the all inclusive offer. Drinks and food are expensive and so the 'All inclusive' works really well and is excellent value. There are several fantastic hotels on site and I would really recommend these, otherwise it is a taxi drive to somewhere else to eat. However, if you do want to go out and about then the hotel are flexible with the all inclusive and we were able to take it on a day to day basis which is brilliant. Loved our stay here thank you!
Stayed 9 nights in Oct 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5 1/2 star hotel. The concierge could not be more helpful and accommodating. All staff are excellent. After one morning's breakfast almost all restaurant staff knew your name and what you liked. I cannot praise this hotel's staff enough. It’s one of the few hotels in Abu Dhabi (probably the only one) with smoking and nonsmoking rooms, two beds per room, and pork served in one restaurant.
Stayed 3 nights in Oct 2023

4/10 Poor

Aishah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean enough, there was traces of the previous client,unprofessional
Stayed 2 nights in Oct 2023

6/10 Okay

Yahya A

Stayed 2 nights in Sep 2023

8/10 Good

jamil

Liked: Cleanliness, staff & service
Swimming
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good other than it is a very old hotel that requires full renovation of the toilets and bath area
Stayed 1 night in Sep 2023

8/10 Good

Gillian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay but some issues
We loved our stay. Friendly check in/front desk staff: Inna & Mona Liza. Great lifeguard from Cameroon (didn’t ask his name) and also Sabina from Nepal in the restaurant at breakfast. Nothing was too much trouble. We had technical issues in room 1709 with the USB charging points not working and the wardrobe light would not turn off. These were immediately fixed after I’d reported them. The towels weren’t all great - we had soft fluffy ones and this one with a hole. I also discovered what might have been chocolate chips on the carpet beside the bed/bedside cabinet.
Towel hole
Side of bed not properly vacuumed
Stayed 2 nights in Aug 2023

4/10 Poor

burcu

Stayed 7 nights in Aug 2023

8/10 Good

Jo

Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Check-in took more than a half hour. It was a public holiday, so they were very busy, and it was obvious that staff was doing their best, but they needed more staff on duty to help with the high volume of guests. There were no functioning key cards when I was checking in, so I was shown to my room and let in by staff, but I was given a key that didn't function and was told to return to reception in 30 minutes to activate it, leaving me unable to comfortably leave and return to my room/move about the hotel. The room also seemed like it had been cleaned in a hurry. I found someone else's hair on the shower wall in the bathroom when I used it for the first time, and the shower didn't function well. The drain was clogged and water collected on the shower floor. The AC was not intuitive for use, but the staff was swift to help us with that.
Stayed 1 night in Jun 2023

8/10 Good

William, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
My six visit to this property so I think this speaks for my opinion of this hotel.
Stayed 5 nights in May 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2023

8/10 Good

HITESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, though old but very well maintained. Great facilities, good food. Welcoming staff - Srini, Ina, Sabina, Neha
Stayed 2 nights in Apr 2023

10/10 Excellent

Dominik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes this hotel a truly unique place are the people who work there. Staff was always kind, helpful, smiling, working very hard to make guests happy and that should be recognised foremost. The hotel has its own history which is fantastic and when you read the lower score reviews don't discourage yourself from booking because slightly outdated furniture doesn't matter at all. Rooms are spacious and tidy, it's quite and safe with easy parking and you can walk to the Corniche beach. We loved our stay and would honestly recommend it. Thank you Intercontinental Abu Dhabi for making our stay with you a memorable experience.

10/10 Excellent

Nino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with great amenities
Stayed 7 nights in Mar 2023

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, by the Marina, with its own beach, & easy to walk or get taxis to the sights of Abu Dhabi
Stayed 7 nights in Mar 2023

10/10 Excellent

ramzi, north kingstown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and warmth of the staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All staff extremely friendly and helpful, always have a smile. Rooms are serviced and kept very clean. Hotel is in a good location and is walkable to the Corniche areas. Hotel has lovely restaurants and the Beach and pool areas are superb
Stayed 5 nights in Mar 2023

10/10 Excellent

William, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in an ideal quiet location and the buffet meals served are extensive and very satisfying .
Stayed 5 nights in Mar 2023

10/10 Excellent

Neil Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and restaurants. Convenient for visiting lots of local sights and for the airport.
Stayed 8 nights in Feb 2023

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 2 nights in Mar 2023

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
xx
Breakfast limited really. Room very bare
Stayed 1 night in Mar 2023

10/10 Excellent

William, Wolverhampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and efficient friendly staff . Good buffet breakfast and dinner great variety on offer.
Stayed 4 nights in Feb 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely Hotel with great facilities. We unfortunately never managed to book a tennis court because of availability issues, but otherwise it was a great holiday destination. We went with a teenage son, but it is especially good for small families with playground,slide, kids, pools and amenities.
Stayed 5 nights in Feb 2023

8/10 Good

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, better than expected! Room with a nice view and quiet. All staff members are really excellent!
Stayed 1 night in Jan 2023

8/10 Good

William, Wolverhampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe location attentive staff.
Stayed 5 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Just everything for a relaxing break.
Stayed 2 nights in Jan 2023

8/10 Good

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Zurab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely nice interior everywhere, several pool, spa, restaurant, cafe, private beach.

4/10 Poor

Wafik

Travelled with family
Disliked: Cleanliness, staff & service
The room had lots of problems the bed in my boys room had bed bugs room service would take a long long time to send us the order.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

William, Wolverhampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff good varied buffet breakfast and dinner .

10/10 Excellent

salem

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and front disk service.