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the Beds are very lumpy, pillows are terrible. Breakfast was very limited,make it yourself waffles,muffins. That is all,Pool was cold. Staff walked in are room without knocking to install luggage holder.
Was better 12yrs ago.
Kenneth A
Stayed 2 nights in Mar 2024
6/10 Okay
Melinda
Travelled with partner
1 Apr 2024
Liked: Staff & service
The room was clean but could use paint and finishing. Patched holes but not painted in bathroom also tile cracking. I was not impressed with the pool and hot tub due to the hair balls and dirty table and chairs. The hot tub needed to be cleaned as well.
The maid service was fantastic, bed was really comfy and clean room . The front desk was really nice.
D.J.
Stayed 2 nights in Mar 2024
8/10 Good
Jacky
22 Mar 2024
Jacky
Stayed 1 night in Mar 2024
6/10 Okay
Debra
Travelled with partner
20 Mar 2024
Liked: Cleanliness
Vending machines broken. Front Desk person not the friendliest at check in. When we checked in he did not tell us housekeeping was still working in our room. Had to wait outside for about 10 minutes.
Very easy to find. Good parking. Convenient to activities in ocean shores. Enjoyed the pool. Breakfast and comfy bed. Very quiet enjoyed listening to the frogs at night.
There was no blind on the window. The door jam was broken.
Only stayed there as nothing was available any else
Joy
Stayed 1 night in Mar 2024
6/10 Okay
David
Travelled with partner
14 Mar 2024
Liked: Cleanliness
It was a standard motel room. The property was dated. We had a king bed in a room designed for 2 queens so there was plenty of space. Everything seemed to work. Basically, you got what you paid for.
I like the locate the staff was warm and very helpful. The only disappointment was i would have liked to use the hot tub. I made the reservation based on going into the hot tub.
Rhonda
Stayed 1 night in Feb 2024
6/10 Okay
Catherine
Travelled with partner
25 Feb 2024
Booked the room because it had a hot tub and a pool. Both were not in working order when we arrived. Walls are very thin. Not very good water pressure. It is an older hotel that needs updating. Bed and couch were very worn.
Hot tub was out of use which was the only reason i booked here.
Charli
Stayed 1 night in Feb 2024
Response from Front Desk-Angela on 4 Mar 2024
Charli, we appreciate you taking the time to provide us with some feedback. We understand you were upset due our hot tub being out of service, we try our best to make sure our pool and spa is in great working service, so sometimes parts get old and go out and it takes time to order those parts and fix the spa. We are very sorry about the inconvenience.
Thank you Brent for the review. We appreciate you choosing the Days Inn in Ocean Shores as your hotel destination.
4/10 Poor
Lisa
20 Feb 2024
Lisa
Stayed 1 night in Feb 2024
8/10 Good
Shanna
Travelled with partner
19 Feb 2024
Clean and inexpensive. Only issue was that we had two TV’s in our room because one didn’t work and we ended up switching them out ourselves.
Shanna
Stayed 1 night in Feb 2024
Response from LenH on 20 Feb 2024
Thank you for your review. We appreciate your being a guest at the Days Inn Ocean Shores. Sorry about the TV issue. We are currently in the process in putting new TV's in all of our guest rooms.
Thank you John for your kind comment. We appreciate your staying at the Days Inn Ocean Shores! We understand you many options to stay. When your future travels bring you back to Ocean Shores, we'll look forward to you being our guest.
Paid $100 for one night for me and my sister to come and have a fun get away for the weekend, upon our arrival and checking into the room we noticed a FOWL wet dog smell heavily in our room, my sister and i had to open the window and door for atleast an hour until i finally realized what the smell was coming from was the header they place on the bed that was covered in dog hair and as soon as i threw It outside the smell was gone…
Then as we arrived we were under the impression we would have 5g speed WiFi and it also states that in their sign at the front of the entrance this WiFi is FAR from 5g speed me and my sister couldn’t even connect to it on our cellphones and the WiFi wouldn’t even work with the tv it was so extremely slow and after all this and paying $100 i thought The least i can Do is call the office and when i did All they told me was they’d leave the complaint with the supervisor and ended the call, didn’t offer me any compensation didn’t try to offer new clean bedding nothing.. i WILL NEVER be coming here to this cheap ass hotel again the doors and walls are so thin you can hear everything outside not even worth $100 and the only good thing was the beach which is actually a 10 minute walk from here so i drove
Kaily
Response from LenH on 20 Feb 2024
We greatly appreciate your feedback on your recent stay with us. It is only when we receive honest feedback from guest that we can strive to improve. Comments have been shared with our Staff.
It was run down ,looking inside the room towards the door you could see daylight all the way around the door ,the back window looked out to a unkept wooded area
Edward
Stayed 1 night in Feb 2024
Response from LenH on 20 Feb 2024
Thank you Edward for your comment. It is only by guest's such as yourself that we can continue to make improvements. We know that you have other options to stay when in Ocean Shores and will value your business. We are making improvements to our guestrooms. Unfortunately in regards to the wooded area that is not under our control.
Everyone was very nice and helpful, the room was clean. Outside was brighter. It was a relaxing trip. The hot tub still doesn't have jets for the third year in a row..
Sheila
Stayed 4 nights in Jan 2024
Response from LenH on 20 Feb 2024
We appreciate your feedback Sheila. Thank for being a returning guest to Days Inn Ocean Shores! We are currently working on the Spa and on your next visit hopefully you will have jets. Looking forward to seeing you again whenever your travels bring you to Ocean Shores.
Ice machine was broke. Room was ok. Door sticks so have to slam to shut it. The carpet needs to be cleaned. Also the cold air coming through the door frames makes it hard to keep room warm. It’s worth the price. Easy walk to many businesses.
Stephanie
Stayed 2 nights in Jan 2024
Response from LenH on 20 Feb 2024
Thank you Stephanie for your feedback We value our guests' comments. This allows us to know what we can make improvements on as well as what we are doing correctly. Your comments have been shared with our Staff and we are working with our maintenance to correct the issues. If your future travels bring you back to Ocean Shores, we would be honored to have you as a guest.
10/10 Excellent
Andrew
Travelled with family, Travelled with family and small children
Thanks Andrew for the 5 out of 5 review! We love it when we hear that our guests enjoyed their stay. At our hotel we strive to give the best customer service. We hope you have a great new year and look forward to seeing you again!
6/10 Okay
james
14 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Liar liar pants on fire 🔥
I asked if the jacuzzi was working before i even checked in. Was told yes it was. It wasn't. Disappointed.
james
Stayed 1 night in Dec 2023
Response from Front Desk-Angela on 22 Dec 2023
Our jet system just went out and we were very surprised that this happened. We do apologize for the inconvenience and we are in the process of getting it fixed. Have a great holiday and a happy new year!
Quick check in and check out. Friendly staff at the front desk. I have stayed here before and will stay here again in the future.
mike
Stayed 1 night in Dec 2023
Response from Front Desk-Angela on 23 Dec 2023
Well Mike, we are very happy to hear that you enjoyed your stay with us. We understand you are a regular guest with us and we greatly appreciate your support. We look forward to seeing you when you make it over here next. Hope you have a happy new year!
6/10 Okay
Robert
Travelled with family
12 Dec 2023
Disliked: Cleanliness, staff & service
Stayed 3 nights and no maid service. Had to walk to office to get clean towels
Robert
Stayed 3 nights in Dec 2023
Response from Front Desk-Angela on 13 Dec 2023
We do apologize that you were not provided with service to your room. We always suggest to our guests that if there are any concerns to please go to the front and let them know of the issue, someone will be able to resolve whatever issue you have. Your feedback is greatly appreciated as in we are always looking to improve here at the Days Inn in Ocean Shores. Thank you and have a great day!
4/10 Poor
Loise
10 Dec 2023
Disliked: Staff & service, room comfort
Loise
Stayed 2 nights in Dec 2023
Response from Front Desk-Angela on 13 Dec 2023
Thank you Loise for taking the time to leave us a review. Judging by the low rating you must have had some issues during your stay. We do like to get feedback regarding the concerns during you stay. We hope you decide to give us another chance and we can better accommodate to your needs. Hope you have a great day!
The room was great. The front counter guy was not. He charged me for all three rooms when it was supposed to be “pay at counter” even though I explained it twice to him. (We all arrived at different times) other then that the room was clean, and the bed comfy
Jan
Stayed 1 night in Nov 2023
Response from Joseph k on 26 Nov 2023
Thank you Jan for the 4 out of 5 review. We always appreciate it when our guests leave us some feedback. We apologize for any inconveniences and hope to see you again in the future!
6/10 Okay
Mike
18 Nov 2023
Mike
Stayed 1 night in Nov 2023
Response from Front Desk-Angela on 22 Nov 2023
Thank you Mike for taking the time to leave us a review. We are always trying to improve here at the Days Inn and hope you decide to give us another try. Have a great Thanksgiving!
8/10 Good
John
Travelled with family
16 Nov 2023
Liked: Cleanliness, staff & service, amenities
The beds are very uncomfortable, bed had two sheets and a thin blanket. Rooms are in need of updates.
John
Stayed 4 nights in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you John for the 4 out of 5 review. Never hesitate to ask the front desk or put in a request to have extra blankets in your room for you, and we do plan on updating our rooms in the near future. Have a great weekend!
Thank you Ms. Sandra J for the 8 out of 10 review. We hope you decide to choose the Days Inn as your next hotel destination!
10/10 Excellent
Kathryn
30 Oct 2023
Kathryn
Stayed 1 night in Oct 2023
Response from Front Desk on 22 Nov 2023
Thank you So much Kathryn for the 5 out of 5 review! We are glad that you enjoyed your stay with us here at the Days Inn in Ocean Shores.
6/10 Okay
Susan
28 Oct 2023
Not the best accommodation for a holiday
Pillows were not sleeping type pillows and furniture was broken. Found hair embedded in the top sheet
Susan
Stayed 1 night in Oct 2023
Response from Front Desk on 29 Oct 2023
Thank you Susan for providing us some feedback on the issues you had during your stay. We will be talking to our house keeping staff and update our linens. We do apologize for the inconvenience.
Front was rude and showers / bathrooms and bed had hair all over
Sheldon
Stayed 1 night in Oct 2023
Response from Front Desk-Angela on 20 Oct 2023
Thank you Sheldon for letting us know of your concerns that you had during your stay with us here at the Days Inn. We did address these issues with the staff, we apologize for any inconveniences.
Staff was friendly. I had a super easy check in. Glad there was a pool and hot tub!!
Tracey
Stayed 1 night in Oct 2023
Response from Front Desk-Angela on 18 Oct 2023
Thank you so much Tracey for your 5 out of 5 review! It makes us very happy to hear that you had a good stay with us here at the Days Inn. We hope to see you again in the future!
8/10 Good
Ron
14 Oct 2023
Ron
Stayed 2 nights in Oct 2023
Response from Front Desk on 4 Nov 2023
We appreciate the 4 out of 5 star review and hope to see you again in the future! Have a great weekend.
2/10 Terrible
Steve
9 Oct 2023
My sink was plugged up for my entire stay and because I booked through Expedia so no credit was able to be issued so why would I book through your company again?
Steve
Stayed 2 nights in Oct 2023
Response from Front Desk-Angela on 12 Oct 2023
Mr. Reiter we do apologize that you had that issue during your stay with us. Going through third parties can be kind of frustrating. We hope that you decide to come back and we will make sure that you have a great stay. Have a great weekend!
6/10 Okay
Kenneth
4 Oct 2023
Liked: Staff & service
Kenneth
Stayed 1 night in Oct 2023
Response from Front Desk-Angela on 6 Oct 2023
Thank you Kenneth for the review. We hope to see you again. Have a great weekend!
Thank you Mike for the 8 out of 10 review. We are glad to hear that you enjoyed your stay with us here at the Days Inn in Ocean Shores and we hope to see you again soon. Have a great weekend.